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Planning Manager

2 months ago

Hemel Hempstead, United Kingdom Thrive Homes Full time

Permanent, Full Time 

37 hours per week (Monday – Friday) 

Thrive Homes is currently looking for an experienced Operation Support Supervisor to play a key role in ensuring the successful delivery of high-quality building and maintenance services. The ideal candidate will need to be proactive and possess a strong understanding of all aspects of planning and scheduling. 

In addition to being an expert in this area, you will also be responsible for line managing a team of three Planners and an Administrator within the Property Services Team. 

Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices. 

Other Responsibilities: 

  • Manage and produce KPIs and data for THS managers. 

  • Responsible for fleet servicing and repairs as required. 

  • Manage internal and external reactive and planned works to ensure attendance within agreed SLA’s in the most efficient way possible. 

  • Advising both internal and external customers on all housing-related matters. 

  • Escalation of ongoing issues, H&S, and compliance - to ensure the relevant business function is informed. 

  • Develop & enhance the operating systems to achieve optimal performance for the Planning Team. 

  • You will be required to undertake any other reasonable duties/projects as required by your line manager/senior manager. 

  • You will be required to carry out of hours supervisor support (on a rota basis.) 


Requirements: 

  • Strong experience within a similar working environment and role. 

  • Experience of working within housing, property services or a similar background. 

  • Substantial line management experience. 

  • Excellent communication and organisational skills. 

  • Methodical approach to work. 


Benefits: 

Thrive’s Top 10 

  • Annual Leave - 25 days per year increasing by length of service (up to 30 days). 

  • Buy or sell annual leave 

  • Generous family friendly provision 

  • Pension - Thrive Homes will pay double your contribution (up to 10%). 

  • Discretionary Bonus 

  • Life assurance - a payment of 3x your salary 

  • Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services. 

  • Virtual GP Service (available 24/7) 

  • Wellbeing reward scheme (earn vouchers through a health app) 

  • A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different 

All roles at Thrive are subject to a basic DBS check. 

Closing date: 30th September 2024 

Interviews dates: 1st and 4th October 2024 

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. 

Thrive’s Approach 

Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people. 

Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community. 

As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us. 

INDHIGH