EUC Mobile Phone Support Engineer

2 weeks ago

London Borough of Enfield, United Kingdom CRA GROUP LIMITED Full time
Job Description
As an EUC Mobile Phone Support Engineer, you will be responsible for providing technical support and assistance to end-users experiencing issues with their mobile devices. Your duties will include troubleshooting and resolving technical issues, configuring, and setting up mobile devices for new starters, and providing training and guidance to users. The EUC Mobile Phone Support Engineer will be working within time frames outlined within the Digital Services Service Level Agreement. This would involve prioritising and managing support requests to ensure that they are resolved within the specified time frame and to the satisfaction of the end-user. Mobile phone platform migration - Your responsibilities will also include supporting the migration of mobile phone platforms from EE to Gamma. Your duties will include planning number porting, organising collection and deployment of new SIM cards, whilst also supporting the configuration of mobile devices.Provide technical support and assistance to end-users experiencing issues with their mobile devices.

Requirements
  • Provide technical support and assistance to end-users experiencing issues with their mobile devices.
  • Troubleshoot and resolve technical issues within SLA and in a timely and efficient manner.
  • Configure and set up mobile devices for new & existing users, using a Mobile Device Management tool.
  • Provide training and guidance to users on the use of their mobile devices.
  • Maintain accurate records of all support requests and resolutions.
  • Planning, porting, collection and deployment of new SIM cards.
  • Process document maintenance.


Requirements
• Experience in a technical support role, preferably with a focus on configuring and setting up mobile devices using a Mobile Device Management tool. • Knowledge of Android mobile operating systems and device management software. • Experience with ticket handling systems such as Service Now will be beneficial for the role. • Strong problem-solving and troubleshooting skills. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team.

  • EUC Mobile Phone Support Engineer

    4 weeks ago

    London Borough of Enfield, United Kingdom CRA GROUP LIMITED Full time

    As an EUC Mobile Phone Support Engineer, you will be responsible for providing technical support and assistance to end-users experiencing issues with their mobile devices. Your duties will include troubleshooting and resolving technical issues, configuring, and setting up mobile devices for new starters, and providing training and guidance to users. The EUC...

  • EUC Mobile Phone Support Engineer Scale 5

    2 weeks ago

    Enfield, United Kingdom CRA GROUP LIMITED Full time

    As an EUC MobilePhone Support Engineer you will be responsible for providingtechnical support and assistance to endusers experiencing issueswith their mobile devices. Your duties will include troubleshootingand resolving technical issues configuring and setting up mobiledevices for new starters and providing training and guidance tousers. The EUC Mobile...

  • Mobile Phone Support Engineer

    2 weeks ago

    London, United Kingdom in Newbury Full time

    Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North London who are looking to appoint a Mobile Phone Support Engineer for the 3 months ongoing, at the rate of 19. per hour umbrella Job responsibilities As an EUC Mobile Phone Support Engineer, you will be...

  • Mobile Phone Support Engineer

    2 days ago

    London, United Kingdom in Newbury Full time

    Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North London who are looking to appoint a Mobile Phone Support Engineer for the 3 months ongoing, at the rate of 19. per hour umbrella Job responsibilities As an EUC Mobile Phone Support Engineer, you will be...

  • Mobile Phone Support Engineer

    2 weeks ago

    London, United Kingdom in Newbury Full time

    Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North London who are looking to appoint a Mobile Phone Support Engineer for the 3 months ongoing, at the rate of 19. per hour umbrella Job responsibilities As an EUC Mobile Phone Support Engineer, you will be...

  • Mobile Phone Support Engineer

    2 days ago

    London, United Kingdom in Newbury Full time

    Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North London who are looking to appoint a Mobile Phone Support Engineer for the 3 months ongoing, at the rate of 19. per hour umbrella Job responsibilities As an EUC Mobile Phone Support Engineer, you will be...

  • EUC Engineer

    2 days ago

    London, United Kingdom Intec Select Full time €385

    End User Computing (EUC) Engineer - £385 Per Day - Hybrid London / Reigate Overview: An excellent opportunity has arisen with a global financial services company for and experienced EUC Engineer providing support and technical project implementation. This position sits within an experienced team of Infrastructure Engineer and SME’s who are skilled in...

  • EUC Engineer

    7 days ago

    London, United Kingdom Intec Select Full time €385

    End User Computing (EUC) Engineer - £385 Per Day - Hybrid London / Reigate Overview: An excellent opportunity has arisen with a global financial services company for and experienced EUC Engineer providing support and technical project implementation. This position sits within an experienced team of Infrastructure Engineer and SME’s who are skilled in...

  • EUC Engineer

    2 days ago

    London, United Kingdom Intec Select Full time

    End User Computing (EUC) Engineer - £385 Per Day – Hybrid London / ReigateOverview:nAn excellent opportunity has arisen with a global financial services company for and experienced EUC Engineer providing support and technical project implementation. This position sits within an experienced team of Infrastructure Engineer and SME’s who are skilled in all...

  • EUC Engineer

    2 weeks ago

    London, United Kingdom INTEC SELECT LIMITED Remote Work Freelance Full time

    End User Computing (EUC) Engineer - £385 Per Day – Hybrid London / ReigateOverview:An excellent opportunity has arisen with a global financial services company for and experienced EUC Engineer providing support and technical project implementation. This position sits within an experienced team of Infrastructure Engineer and SME’s who are skilled in all...

  • Euc Engineer

    1 month ago

    London, United Kingdom Eutopia Solutions ltd Full time

    **EUC Engineer - London - £30,000 - £35,000** We are partnering with a leading IT Services company who are looking for an enthusiastic EUC Engineer that can deal with the day to day users and VIP's. They are looking for someone with a good experience of SCCM and Intune, but this is not essential. You will be reporting directly in to the EUC Manager, and...

  • EUC Engineer

    4 weeks ago

    London, United Kingdom Intec Select Full time

    End User Computing (EUC) Engineer - £385 Per Day – Hybrid London / Reigate Overview: An excellent opportunity has arisen with a global financial services company for and experienced EUC Engineer providing support and technical project implementation. This position sits within an experienced team of Infrastructure Engineer and SME’s who are skilled in...

  • EUC Engineer

    4 weeks ago

    London, United Kingdom Intec Select Full time

    End User Computing (EUC) Engineer - £385 Per Day – Hybrid London / Reigate Overview: An excellent opportunity has arisen with a global financial services company for and experienced EUC Engineer providing support and technical project implementation. This position sits within an experienced team of Infrastructure Engineer and SME’s who are skilled in...

  • EUC Support Analyst

    19 hours ago

    London, United Kingdom Sysco Full time

    Job Description Please read the following job description thoroughly to ensure you are the right fit for this role before applying. Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your...

  • Mobile Phone Support Engineer

    2 days ago

    London, United Kingdom Venn Group Full time

    Mobile Phone IT Support Specialist Background: As a Mobile Phone IT Support Specialist within a financial services firm, you will be responsible for providing technical support and assistance to employees using mobile devices, such as smartphones and tablets, within the organization. Your role will be crucial in ensuring the smooth operation of mobile...

  • Mobile Phone Support Engineer

    2 days ago

    London, United Kingdom Venn Group Full time

    Mobile Phone IT Support Specialist Background: As a Mobile Phone IT Support Specialist within a financial services firm, you will be responsible for providing technical support and assistance to employees using mobile devices, such as smartphones and tablets, within the organization. Your role will be crucial in ensuring the smooth operation of mobile...

  • Mobile Phone Support Engineer

    5 days ago

    London, UK, United Kingdom Venn Group Full time

    Mobile Phone IT Support Specialist Background: As a Mobile Phone IT Support Specialist within a financial services firm, you will be responsible for providing technical support and assistance to employees using mobile devices, such as smartphones and tablets, within the organization. Your role will be crucial in ensuring the smooth operation of mobile...

  • Mobile Phone Support Engineer

    4 weeks ago

    London, United Kingdom Venn Group Full time

    Mobile Phone IT Support Specialist Background: As a Mobile Phone IT Support Specialist within a financial services firm, you will be responsible for providing technical support and assistance to employees using mobile devices, such as smartphones and tablets, within the organization. Your role will be crucial in ensuring the smooth operation of mobile...

  • Mobile Phone Support Engineer

    4 weeks ago

    London, United Kingdom Venn Group Full time

    Mobile Phone IT Support Specialist Background: As a Mobile Phone IT Support Specialist within a financial services firm, you will be responsible for providing technical support and assistance to employees using mobile devices, such as smartphones and tablets, within the organization. Your role will be crucial in ensuring the smooth operation of mobile...

  • Mobile Phone Support Engineer

    2 weeks ago

    London, United Kingdom Venn Group Full time

    Mobile Phone IT Support Specialist Background: As a Mobile Phone IT Support Specialist within a financial services firm, you will be responsible for providing technical support and assistance to employees using mobile devices, such as smartphones and tablets, within the organization. Your role will be crucial in ensuring the smooth operation of mobile...