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Support Worker

2 months ago


Bury St Edmunds, United Kingdom Leading Lives Full time
Job Description

Support Worker, Bury St Edmunds, Supported Living service

To learn more about this role click here

Rate of pay: £12 per hour (Real Living Wage With enhancements for Sundays, Bank Holidays and sleep-ins)

3 positions available which include, 1x 18 hours and 2x 33 hours- (these can include, morning, evening, daytime, weekend, sleep ins and waking nights)

Start date: to follow our rapid induction, our next start date is 30th September- please see below for further information

Are you passionate about ensuring the best opportunities for vulnerable adults? Do you want to work for an award-winning social care company? Do you have the skills to support our customers to lead the life they choose?

We are looking for an enthusiastic Support Worker who will role model our key values and ensure the service continues to run smoothly and efficiently. You’ll be part of the key workforce on the front line ensuring our customers have every opportunity to lead the life they choose.

We pay the real living wage and there is currently funding available that allows us to give you a £1000 bonus subject to conditions (please ask for more information).

Leading Lives provides social care support for people with learning disabilities, autism and complex needs in the home and in the community across Suffolk and neighbouring counties. We are a not-for-profit social enterprise, owned by our employees. Any surplus we make is reinvested back into services for our customers or into the local community.

We have a number of service lines, please see our Work For Leading Lives - Leading Lives

About The Role

Why work for us?

At Leading Lives, we are caring and passionate and know that there’s no better feeling than seeing the difference each of our jobs make to other people’s lives. Working in social care, we know that no two days are the same, but every day counts.

We offer:

  • Occupational sick pay in addition to Statutory sick pay.

  • Opportunity to become a shareholder member of our employee owned social enterprise.

  • Award-winning comprehensive and bespoke training, including an opportunity to gain a recognised and well-valued Health & Social Care qualification

  • Holiday package, increasing with service

  • Commitment to the real living wage.

  • Cycle to work scheme, employee discounts, on-site parking, casual dress.

As Support Worker, your key responsibilities will include:

  • Support a range of customers to live independently and complete day to day activities

  • Identify and assist with opportunities within the local community

  • Provide intimate personal care according to individual needs

  • Maintain dignity and respect at all times

  • Communicate effectively and sensitively with customers

  • Liaise effectively with families and carers

  • Where appropriate, administer medication in line with Company policy

  • Leading Lives promotes value-based recruitment, therefore whilst experience in a similar organisation/role would be advantageous, we believe that the right values and attitudes are also important when recruiting new staff.

Your values:

  • You will think ahead, flex, adapt and focus to ensure Leading Lives is delivering to the expected standard of service to our customers

  • You will build relationships both internally and externally

  • This is a great opportunity to grow yourself and others to ensure we make the Leading Lives difference

  • Please note: due to the nature of the work we do and our service users, all Leading Lives appointments are subject to an enhanced DBS check Also, a full drivers licence and access to your own vehicle is desirable.

  • We are proud to be a Disability Confident Committed employer, if you have either a visible or invisible disability you need us to take into account, or you need support with your application, please do let us know. 

Your induction

As part of your induction with Leading Lives you will need to attend the Leading Lives three week induction and complete a comprehensive training plan which consists of online and in person training, building your confidence on items such as safeguarding, building rapport and total communication. You will complete this by coming into the office each week Monday – Wednesday 9am-4pm and between Thusday to Sunday you will be allocated shadowing hours (times to be confirmed before your start date).

All new colleagues will be starting on one of the below dates which will be confirmed in writing by the Recruitment Department: your start date is subject to successful completion of onboarding. 

  • 5th August

  • 30th September

  • 21st October

  • 11th November

  • 2nd December

We understand you may have circumstances that make this difficult, if you feel that this is relevant to you please do contact our recruitment team as we will be open to a conversation with you around this. You will be supported by your line manager, the L&D Department and you will also have a ‘buddy’ who will meet you at reception each day and support you throughout the induction process.

  • If you would like to discuss the opportunity of working as part of our friendly team, please contact our recruitment team via email on recruitment@leadinglives.org.uk.

Skills Needed

About The Company

Company Culture:

  • Values-Driven: Leading Lives not only talks about their values but actively embodies them in their daily operations.

  • Employee Testimonials: The company encourages feedback from employees like Anna, an experienced support worker, to showcase the positive impact of their values on staff.

  • Authenticity: Leading Lives emphasizes authenticity in their values, highlighting that they are not just empty words but a lived reality within the organization.

Company Culture

We’re a Disability Confident Committed employer

We are happy to make reasonable adjustments whenever possible. Please do let us know if you need any support/ adjustments with your application and the process.

Desired Criteria

Required Criteria

Closing DateFriday 30th August, 2024