Rota Co-Ordinator

1 month ago

Cheshire, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

Job summary

Working Full time - hours per week

We are looking for a dynamic and pro-active individual to join our team in the post of Rota Co-Ordinator & Departmental Administrator. The post-holder will provide support to the Obstetrics & Gynaecology Department within the Women & Children's Division to co-ordinate rotas and provide an administrative function to the team.

As Rota Co-Ordinator the post holder will be key in producing rotas alongside the Clinical Rota Leads, using a solution-focused approach to ensure that rotas have adequate cover at all times, especially when unforeseen circumstances occur, and escalating to the Directorate Managers and Clinical Leads where appropriate.

This is a role that requires a flexible, approachable people person, who is self-motivated, and has a positive attitude, with excellent communication skills, an eye for detail, and the ability to work well under pressure.

Main duties of the job

You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service and achieving excellence by providing comprehensive administrative support to the team. All work must be carried out in a timely and accurate manner, with confidentiality being maintained at all times.

See Job Description for further details.

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

The Countess of Chester Hospital: providing 438 general and acute beds Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualifications

Essential

Educated to GCSE Level or Equivalent NVQ Level 3 or in Business Administration or equivalent experience

Desirable

ECDL qualification

Knowledge and Experience

Essential

Significant previous administrative experience in a busy office environment Working knowledge of Microsoft Office Software, including Word, Excel, PowerPoint, Access & Outlook The ability to communicate and liaise with colleagues at all levels

Desirable

Knowledge/experience of specific Patient Administration Systems. Previous experience of working in a similar role NHS experience/medical terminology Willingness to undergo further training and/or development

Skills & Abilities

Essential

Excellent communication and customer service skills - ability to communicate with Senior Managers and Clinicians effectively Excellent interpersonal and organisational skills Ability to work flexibly, under pressure and to deadlines, escalating concerns where appropriate Ability to work both on own initiative or as part of a team, prioritising workload accordingly

Desirable

Calm and flexible organised approach to problems

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