Deputy Regional Operations Director

2 weeks ago

Maldon, United Kingdom Excelcare Holdings Full time

Deputy Regional Operations Director

£70,000 plus 5k car allowance

Excelcare is a privately owned nursing and care home provider established for over 34 years. Our Essex Region comprises 11 care and nursing homes. We have a superb opportunity for a Deputy Regional Operations Director to join a strong and well-established Team.

Purpose of the role

Operating under the guidance and leadership of the Regional Operations Director (ROD), your role will be to give strategic direction for homes to improve quality, safety, and care delivery in line with Excelcare's Care Quality Framework and the CQC Single Assessment Process.

The goal is to improve the quality, safety, and provision of care services, while consistently adhering to the company's values and standards therefore you would act as Clinical Lead for the region, hence the need for this to be a Qualified Nurse.

About the Deputy Regional Operations Director role

  • Provide operational support and expertise covering areas to include Care, HR, Lifestyle, Housekeeping, Mealtime experience, Sales & Marketing, Finance, Communications, and Learning & Development.
  • Play a lead role in setting the vision and strategic direction for homes to improve quality, safety, and care delivery.
  • Assume the role of Clinical Lead for the region and manage team members effectively in accordance with the regional organisational structure.
  • Collaborate closely with our Senior Leadership Team (SLT) to ensure excellent customer service, high-quality standards, and effective people management.
  • Provision of cover in the absence of the ROD.
  • Support nurse development through clinical supervisions and revalidation.
  • Lead in cascading lessons learned within the region and staying up-to-date on lessons learned for the organisation.
  • Provide operational support to enhance the quality of care, boost operational efficiency, and achieve profitable success.
  • Work closely with the Quality Compliance Department, Regional Support Partners and other teams to establish best practices, adhere to company policies and procedures, and achieve 'good' or 'outstanding' ratings with CQC and Local Authorities.
  • Attend meetings with the ROD, the Quality and Governance Team, and SLT to plan strategies for continually improving service quality.
  • Coach and guide the team on the importance of good governance and evidence-based practices.
  • Ensure the effectiveness of clinical and care pathways from pre-assessment to discharge.
  • Maintain strong communication channels with regulatory bodies and partner organisations and attend regular Manager's meetings to provide regulatory updates.
  • Collaborate with auditors to track trends and develop action plans based on audits, ensuring compliance with CQC standards and Health & Safety regulations.
  • Maintain up-to-date knowledge of CQC regulations, legislative requirements, and best practices.
  • Lead in maintaining Duty of Candour responsibilities.
  • Participate in the regional on-call rota along with regional team members on rotation.
  • Monitor, report to coroners, insurers, and refer to external professional bodies as needed.
  • Ensure legal and ethical compliance in all care home operations.
  • Monitor and support accurate record-keeping, including care planning.
  • Strive for excellence in service delivery, create inclusive environments, elevate standards, and foster a commitment to outstanding care in all homes.

About you

  • Registered Nurse with active PIN number is essential
  • A Management and/or audit qualification in the Health and Social care space would be preferable.
  • A car driver with use of own car in order to travel across the services (mileage will be paid for business use).
  • Demonstratable experience of problem solving and action planning.
  • Experience in managing safeguarding concerns.
  • Auditing experience.
  • Strong knowledge of care and risk assessing.
  • More than 5 years clinical and care experience in social care.
  • Previous Care Home Service Management including a dementia service
  • Experience in Change management.
  • Able to work independently and lead teams.
  • A problem solver
  • Clear report writing and objective setting.
  • Excellent IT skills.
  • Knowledge of electronic systems.
  • Clear communicator with excellent organisational skills.
  • Ability to liaise with other external professionals such as CQC and contracts departments within local authorities.
  • Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 and CQC, ICP and H&S knowledge.

What you can expect in return

  • 25 Days holiday plus bank holidays
  • Free parking*
  • DBS Certificate paid for by Excelcare*
  • Contributory Pension Scheme
  • Discretionary Company Bonus Scheme
  • Annual Salary Review
  • Comprehensive Induction Program
  • Refer a Friend Scheme rewarding up to £500 for every person you refer*
  • Team Appreciation Days
  • Long service awards

*Terms & Conditions apply

 If the role of Deputy Regional Operations Director sounds like your next career move, please apply online today.

 

 

 

  • Deputy Regional Operations Director

    2 weeks ago

    Maldon, United Kingdom Excelcare Holdings Full time

    Job description Deputy Regional Operations Director £70,000 plus 5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years. Our Essex Region comprises 11 care and nursing homes. We have a superb opportunity for a Deputy Regional Operations Director to join a strong and well-established Team. ...

  • Regional Quality Assurance Administration Partner

    3 weeks ago

    Maldon, United Kingdom Excelcare Holdings Full time

    **Regional Quality Assurance Administration Partner. £32,000 per annum plus a 2.5k car allowance.** Excelcare is a privately owned nursing and care home provider established for over 34 years. Our Essex region comprises 11 care homes. We have an excellent opportunity for a Regional Quality Assurance Administration Partner to join a strong and...

  • Regional Quality and Development Pathway Partner

    4 weeks ago

    Maldon, United Kingdom Excelcare Holdings Full time

    **Regional Quality and Development Pathway Partner - To 55k plus 5k car allowance** An exciting opportunity has arisen for an experienced Care/Nursing Home Professional to take the lead on the Quality and Development strategy within a portfolio of 11 Care and nursing homes in our Essex Region. The main purpose is to continually improveour quality standards...

  • Regional Quality

    4 weeks ago

    Maldon, United Kingdom Excelcare Holdings Full time

    **Regional Quality & Development Manager - To 55k plus 5k car allowance** An exciting opportunity has arisen for an experienced Care/Nursing Home Professional to take the lead on the Quality and Development strategy within a portfolio of 11 Care and nursing homes in our Essex Region. The main purpose is to continually improveour quality standards through...

  • Regional Quality and Development Pathway Partner

    4 weeks ago

    Maldon, United Kingdom Excelcare Holdings Full time

    **Regional Quality and Development Pathway Partner - To 55k plus 5k car allowance** An exciting opportunity has arisen for an experienced Care/Nursing Home Professional to take the lead on the Quality and Development strategy within a portfolio of 11 Care and nursing homes in our Essex Region. The main purpose is to continually improveour quality standards...

  • Maintenance Operative

    2 weeks ago

    Maldon, Essex, United Kingdom Excelcare - Dovercourt Healthcare Ltd Full time

    An opportunity has arisen for a Maintenance Operative to join the Excelcare family in the Essex region covering Longfield Care Home in Maldon CM9 6DJ and Ashlyn Care Home in Harlow CM20 3HD with the occasional visits to the other homes within the region.Excelcare is a family-owned care home group established for over 30 years. Offering great care every day...

  • Operations Manager

    2 months ago

    Maldon, United Kingdom Aspens South East Full time

    As one of the UK's fastest growing independent businesses you'll be joining a company where people are at our core and the opportunity to develop your career is endless! We offer fantastic learning and development programmes and the ability to gain qualifications whilst supporting you all the way. We understand that the health and wellbeing of our...

  • Maintenance Operative Care Homes

    4 weeks ago

    Maldon, United Kingdom Excelcare Holdings Full time

    An opportunity has arisen for a **Maintenance Operative** to join the Excelcare family in the Essex region covering **Longfield Care Home in Maldon CM9 6DJ and Ashlyn Care Home in Harlow CM20 3HD** with the occasional visits to the other homes within the region. Excelcare is a family-owned care home group established for over 30 years. Offering great care...

  • Maintenance Operative

    2 weeks ago

    Maldon, United Kingdom Excelcare - Dovercourt Healthcare Ltd Full time

    An opportunity has arisen for a **Maintenance Operative** to join the Excelcare family in the Essex region covering **Longfield Care Home in Maldon CM9 6DJ and Ashlyn Care Home in Harlow** **CM20 3HD** with the occasional visits to the other homes within the region. Excelcare is a family-owned care home group established for over 30 years. Offering great...

  • Advanced Peer Recovery Trainer

    2 months ago

    Maldon, United Kingdom Provide CIC Full time

    For more information, please see Job Description and Person Specification. Inclusivity is a vital component of our values at the Mid-Essex Recovery College and we encourage anyone who has any concerns or queries regarding the job role or application process then please do not to hesitate to get in touch with either Matt Cubitt (Peer Support Lead) or Vignesh...

  • Caretaker

    2 weeks ago

    Maldon, United Kingdom TKAT (The Kemnal Academies Trust) Full time

    Maldon Primary School, Maldon, Essex Professional services Full time Permanent **(Y)Our Opportunity** We are looking for a dynamic and motivated - **Regional** **Caretaker **to join our supportive and collaborative team.- Our pupils are at the heart of everything we do, and we strive to inspire learners and change lives through great teaching,...

  • Health & Safety Advisor

    6 days ago

    Maldon, United Kingdom Allen & York Full time

    Job description Allen & York are delighted to be working with Maldon Salt to assist in the appointment of a Health & Safety Advisor for the business. Maldon Salt is a fourth-generation family-owned business producing pyramid artisan salt since 1882 using the same traditional hand-crafted methods that have served the culinary market in the UK and now...

  • Accounts Assistant

    3 days ago

    Maldon, United Kingdom Reed Full time

    Accounts Assistant Annual Salary: £30k - £35kLocation: CM9, MaldonJob Type: Full-time, with flexible working options We are seeking an Accounts Assistant to support the Financial Controller in a key role within our manufacturing operations. The successful candidate will be instrumental in managing various accounting tasks and providing valuable financial...

  • Specialist Community Matron End of Life

    2 weeks ago

    Maldon, Essex, United Kingdom Provide CIC Full time

    Job SummaryJoin our friendly Integrated Care Team within Provide as a Community Matron located in Mid Essex, just 30 miles northeast of London. Enjoy the mix of city life in Chelmsford with countryside and villages!Work with a multidisciplinary team to deliver top-notch care to patients. Access to a car is a must as you may need to support services across...

  • Financial Controller

    4 weeks ago

    Maldon, United Kingdom Rutherford Briant Full time

    Rutherford Briant are looking for a Qualified Financial Controller to join a fast-growing business based close to Maldon for a growing Distribution business. This is a brand new role with the view of this person moving into a Finance Director position in the next few years. Managing a small team, you will be responsible for leading month-end, getting...

  • Head of Service

    2 weeks ago

    Maldon, United Kingdom Maldon District Council Full time

    We are looking for a dynamic, proactive and inspiring leader to manage our Enforcement and Building Control teams in this newly created role. The post holder will be joining Maldon District Council at a pivotal point, as we reorganise ourselves within the Service Delivery Directorate to achieve a clearer structure and improve our ways of working. The post...

  • Accounts Assistant

    1 week ago

    Maldon, United Kingdom Reed Full time

    Accounts Assistant Annual Salary: £30k - £35kLocation: CM9, MaldonJob Type: Full-time, with flexible working options We are seeking an Accounts Assistant to support the Financial Controller in a key role within our manufacturing operations. The successful candidate will be instrumental in managing various accounting tasks and providing valuable financial...

  • Administrator

    5 days ago

    Maldon, United Kingdom CCS Jeweltone Ltd Full time

    We are looking to hire an Administrator to work in our small, friendly office located in Maldon. This is an exciting role for someone that is willing to learn and loves being part of a smaller team. The Administrator will be working alongside and assisting the Health & Safety Manager. The Administrator will be fully supported by the team and training will be...

  • Yard/warehouse Person

    4 weeks ago

    Maldon, United Kingdom PGR Builders & Timber Merchants Full time

    **Yard/Warehouse Person** Various Essex Areas Full time, permanent **Role Overview** We are seeking Relief Yard/Warehouse Persons, based in the Essex area, covering at various Essex branches, based predominantly at the branches listed within their cluster: Cluster 1: Braintree, Maldon, Chelmsford This is a unique opportunity to work across our region,...

  • Assistant Shop Manager

    2 weeks ago

    Maldon, Essex, United Kingdom Farleigh Hospice Full time

    Assistant Store Manager at Farleigh Hospice Farleigh Hospice is a respected organization dedicated to providing specialized palliative and end-of-life care for individuals with life-limiting illnesses in the Mid Essex region. We are expanding our team at Farleigh to better serve the community, and we are on the lookout for a dynamic Assistant Store Manager...