Office Manager

2 weeks ago

Buckinghamshire, United Kingdom Inclusion Full time

Job summary

We are looking for an experienced Office Manager who can provide administrative and business support functions to the highest possible standard across One Recovery Bucks.

The post holder will:

Take lead responsibility for developing, implementing, organising and managing all aspects of the administrative and business support service for One Recovery Bucks Assist in the collection of sometimes complex information, bringing together and reporting to One Recovery Bucks management team. Provide line management to Oasis administrators and Inclusions Business data officers Provide expert knowledge, guidance and experience to effectively manage the One Recovery office. Provide and ensure effective pathways and processes are in place across all of One Recovery Bucks (both North and South Service) linking in with Trust and Oasis services for effective and efficient working. Ensure that central administrative systems across One Recovery Bucks activity are efficient and effective and subject to review to ensure constant improvement.

Main duties of the job

Responsible for:

Providing and co-ordinating an effective, efficient and high quality administrative and business support service that is responsive to the needs of all of One Recovery Bucks Leadership, direction, training and support to all relevant staff, whilst developing effective working relationships, efficient practices and a motivated workforce. Day to day general administrative duties including oversight of the administration tasks behind the clinical service including clinics, data, project work and dissemination of information across Service, to partners and commissioners.

About us

Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health.

We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are.

Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details. A summary is provided below:

To ensure the provision of administrative and business support functions to the highest possible standard across One Recovery Bucks To provide effective line management and professional leadership to all designated staff reporting directly to the Office Manager providing supervision, appraisal and personal development plans, annual leave, sickness absence management, recording and monitoring via relevant trust / Oasis systems (such as Healthroster, EOL), disciplinary, grievance and performance management and recruitment of administrative/business support staff in line with Trust Policies and Procedures. To support the Clinical Lead and to have direct oversight for all administrative tasks associated with the ORB clinical service including rotas, clinics sheets and the timings of batch prescription printing and distribution. To assist One Recovery Bucks management team on the production, analysis, useful presentation and dissemination of information and data to key people within deadlines to aid decision-making for service improvements and changes; to be responsible for the analysis, investigation and resolution of anomalies and issues. To empower the administration team to provide effective and efficient administrative support to One Recovery Bucks management team. To provide administrative oversight and liaison with corporate Trust / Oasis services around ordering and invoicing and liaising with staff and external bodies. Person Specification

Qualifications

Essential

Degree level qualification or demonstrate equivalent experience, skill and knowledge as outlined Supervisory management qualification

Experience

Essential

Significant demonstrable experience in a senior administrative role Experience of line managing staff, including previous supervisory experience

Desirable

Previous NHS experience Experience of supporting and coordinating tender processes

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