Graduate Account Manager

4 weeks ago

Manchester, United Kingdom CarFinance 247 Full time

About The Role

Full time permanent position.

Up to £25,064 per annum + uncapped commission OTE £55,000+

40 hours per week (full time) Mon-Fri 9am-6pm, x2 10am-7pm. Occasional weekend days with a day off in lieu during the week. Overtime available.

Here at the UK’s number one online car finance broker CarFinance 247, we are looking for passionate, organised, and enthusiastic graduates to help grow our existing Customer Account Management team.

We are looking for confident graduates with 12+ months sales experience, who can work with our customers who have been accepted for finance and help them complete their journey to securing their perfect car.

There is no hard selling involved The customer has already completed their loan application, your role is to help them every step of the way through their car buying journey. People skills, a positive attitude and excellent organisation the most important skills for this role.

As a Graduate Account Manager, you will be an excellent communicator, with a passion for talking to and helping people. You will be a well organised person, confident in working with technology and systems and a hard worker who wants to be rewarded for their effort, dedication and passion.

Responsibilities for the Graduate Account Manager Include:

Build rapport with the customer to understand exactly what they need. Walk our customers through every stage of their car buying journey. Utilise and update our CRM system to enable you to manage the customer journey pro-actively. Achieve all KPI’s around activity and quality. Achieve sales and performance targets set by the business. Thrive in working in a fast paced, target focussed environment high energy and high reward culture. Provide an impeccable customer experience putting the customer at the heart of everything you do. Achieve and maintain appropriate compliance standards and knowledge in the Data Protection Act, Money Laundering and Treating Customers Fairly.

About You

12+ months working in a sales or busy commercial working environment. Demonstrate outstanding communication and organisation skills. Experience of working in a fast-paced environment. Hard working determined and resilient. Strong organisational skills and ability to prioritise workload effectively. Extremely self-motivated, enthusiastic and driven by targets and KPI’s. Experience of handling objections, ability to understand and promptly respond to customer needs. Comfortable working under pressure, proactive and uses own initiative.

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