Administration - Order Management Agent
1 month ago
Job Description
Ensure smooth and timely freight process flow. Ensure accurate and timely data entry into our operating system. Track and trace Order Management files. Use workflows on daily basis to manage shipments Monitor shipment reports to ensure total customer satisfaction Ensure timely clearance and delivery of freight to customer for Import shipments. Ensure documents are timely sent and arrival notice communicated to destination for Export shipments. Ensure accurate and timely client and vendor billing. Manage intercompany invoice payments (i.e. via AJAX report) Interact with our customers, arranging their international shipments, meeting customer service standards. Contribute to maintain strong relationships with vendors (Shipping lines, trucking companies, and others). Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS), Audit requirements, external government regulations or customer’s policies / require
Qualifications
An understanding of transportation process of all models is a plus Hazardous Materials certification (preferred) Good computer skills (e.g., MS Excel, MS Word) Fluent in English-
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