Restaurant Manager

2 months ago

Manchester, United Kingdom THG Full time

About THG

We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. 

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

We're currently recruiting for a talented Restaurant Manager to join King Street Townhouse, a baby grand hotel that has 40 bedrooms, suites and conference / events spaces. This is the perfect opportunity for someone looking to work directly for an established company, as well as furthering their career in the hotel industry. The hotel also includes King Street Tavern (bar, restaurant and wine cellars), afternoon tea rooms, conferencing /event space, gym and treatment rooms, which are available to hotel guests. King Street Townhouse boasts some amazing features, such as its rooftop infinity spa pool, with views of the spires and clock tower of Manchester’s iconic town hall. The hotel prides itself in its reputation for special events and occasions. As such we are very popular for christenings, wedding parties, anniversaries and birthday celebrations. In addition to this we also have regular corporate banquets and events.

Purpose of the Role:

Reporting directly to the Deputy GM, the role of Food and Beverage Manager is to lead and supervise the restaurant service Team. To manage and control all aspects of the hotel’s restaurant, service standards, food quality and service delivery.

To lead the team by example.To be organised and structuredTo be approachable, helpful & polite, to co-operate and work with departmental colleagues and team members across the businessTo carry out tasks as designated and manage the day to day practical aspects of the catering services in an organised, structured and professional wayTo work harmoniously with other departmental supervisors and team members.To be accountable and responsible as directed for the effective supervision of the department.To be focused and attentive to the needs and requirements of both customers and team membersTo act and behave professionally at all times, with a sense of urgency, to work with integrity.Consistently strive to maintain quality and service standardsCarry out all tasks and procedures fairly and without bias in line with statutory requirements and ensure that customer service and brand standards are delivered in line with the brand and performance objectives of the Hotel.

Requirements 

Have a genuine enjoyment of running and managing corporate and leisure events and running a restaurantConfident hands-on leaderHaving a creative and innovative personality and be willing to bring in their own ideas to the tableExceptional attention to detail and ability to think outside the boxHighly organised and able to prioritise workloadWillingness to continuous learning and developmentAn exceptional team leader with strong communication skillsBe confident dealing with customers and managing guest expectationsA positive Can-Do-Attitude and drive to exceed guest expectations on every occasionPrevious experience at supervisory/management level in a luxury hotel environment or similar hospitality venue requiredExecellent knowledge of wines and WSET qualification desirable

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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