Generator Service Manager

1 month ago

Goole, United Kingdom Wernick Group Limited Full time
Job Description

Wernick Power, one of the newest companies under the Wernick Group umbrella, is a National provider of temporary power generation solutions, with the core aim of keeping our customers switched on and running at all times. The Group, established since 1934, continue to be a family run and owned company who have more than doubled their profits in the last 5 years. We believe that our success has been driven by the quality and dedication of our workforce. Our business is full of people with enthusiasm and vision coupled with friendliness and a real can-do spirit.

Our Generator Service Managers are responsible to ensure the efficient, safe and effective delivery of equipment to our customers. Through a team of engineers, the assets are maintained and serviced as required and to manage all aspects of a depot productivity and delivery of SHEQ standards. Whilst this role is predominantly office based, you will also need to be able to work in the yard ensuring the kit is ready for our customers and occasionally may need to attend customer breakdowns.

About The Role

Key responsibilities:

  • Adhere to and promote SHEQ group standards, including promoting safety observations maintain, repair, service company assets in line with group standards

  • Manage a team of engineers (4-5 ) to achieve optimum productivity, ensure they are competent, capable and trained accordingly and to develop them for future progression

  • Ensure all transactional elements of the role are managed effectively, such as breakdowns, upload jobs to engineer tablets and determine chargeable items

  • Demonstrate excellent customer service skills

  • Ensure service schedule is in line with business KPI’s

  • Maintain and update all engineering training and personal development plan skills matrix

  • Conduct regular welfare checks per month

  • Conduct toolbox talks with the engineers monthly, or as and when required for updates on matters such as H&S, yard/depot change in operating procedures etc

  • Ensure depot and engineering standards are consistently adhered to

What you will get in return:

  • Competitive salary and bonus scheme

  • Fully expensed 4 x 4 company vehicle

  • Generous holiday allowance (rising with service)

  • Option to buy extra holidays

  • Option to sell or carry over up to 5 days holiday

  • Christmas Shutdown

  • Early finish Friday

  • Cycle to work scheme   

  • Group pension

  • Annual Salary review – takes place each January

  • Life Assurance 2 x annual salary

  • Personal Accident Insurance

  • Free onsite parking

  • Employee assistance programme

  • Training and progression opportunities

  • Family run and well established, secure company (trading over 80 years)

  • Open door policy

  • Employee Referral scheme

  • Benefits scheme (discounted retailers scheme)

  • Corporate Eyecare Scheme through Specsavers

  • Message the MD/CEO/Staff Satisfaction Survey

We are an equal opportunities employer and welcome applications from all sections of the community. We thank you in advance for your interest in this role and our company. 

IMPORTANT NOTICE TO RECRUITMENT AGENCIES:

Any unsolicited CV’s will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.

Skills Needed

About The Company

Why Build Your Career with Wernick Group?

Rich Heritage, Progressive Future: As a family-owned and operated business since our inception, we blend traditional values with a forward-looking approach. This unique combination ensures a work environment that respects legacy while embracing the future.

Diverse Opportunities: Our expansive operations, with 40 centres across 36 UK locations, offer a vast array of roles and career paths in the public and private sectors. From modular building solutions to off-grid power, your professional journey can be as dynamic and varied as our services.

Commitment to Excellence: At Wernick, excellence isn’t just a goal; it's our way of life. We pride ourselves on providing outstanding product quality and service, creating an environment where your work directly contributes to customer satisfaction and business success.

Continuous Investment in People: We believe in nurturing talent from within. Through ongoing training and development opportunities, we invest in your future, ensuring that your career at Wernick is not just a job, but a journey of growth and learning.

Simplicity and Efficiency: Our business model is streamlined to reduce bureaucracy, enabling you to work in an environment that values decisiveness and efficiency. This approach allows you to focus on what you do best, without unnecessary complications.

Environmental and Social Responsibility: We're committed to reducing our carbon footprint and ensuring a safe, positive working environment. Working with us means being part of a team that cares for the planet and its people.

Company Culture

Clear path to progression: We believe everyone should have a clear path on how they can progress. That’s why we have developed the Wernick Way Forward, a personal development plan catered to each employee.

With the Wernick Way Forward, we provide a roadmap that outlines clear and achievable steps for employees to follow in order to reach their career goals.

Trainee programmes: Start your career with one of our trainee programmes. These are designed to help you develop and grow in our business and offer an advance career progression.

The Trainee Yard Operative Programme offers individuals the opportunity to develop their skills and work as a Yard Operative at one of our Hire depots. Engage in hands-on experience as you become a member of our team.

The Graduate Training Programme opens doors to explore every aspect of the company. Gain valuable insights, mentorship and the tools needed to excel as a leader within our company.

Training and development: Feel confident in your role and enjoy what you do. We recognise the need to invest in training and development.

By offering a range of training days/courses for our team we want to create an environment where you can move towards your career goals. We make sure that everyone who works with us has the resources they need to learn and develop their roles. We value mentoring and offer clear routes for career progression.

Desired Criteria

Required Criteria

  • Experience in working with 6KVa – 500KVa generators, these will range from internal generators in our welfare units to external generator sets.
  • You should be able to fault find and try to diagnose faults over the phone before sending to an engineer.
  • Knowledge of Microsoft Office and in house CRM systems and be able to plan and prioritise engineers workloads.

Closing DateFriday 14th June, 2024

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