Support Assistants

4 months ago

Cardiff, United Kingdom Llamau Limited Full time

Role overview:

  • A service that is about much more than offering young people a roof over their head. It's about giving them a safe and inclusive home and help to achieve their potential, transition into independent living, and engage in employment or education
  • You’ll offer day-to-day emotional and practical support to motivate and empower young people to gain independence and reach their full potential
  • You’ll provide support and advice in line with support plans and as requested by the young person’s keyworker, working collaboratively as part of a team who embrace differences and creative thinking

What do you need to be considered for this role?

  • The ability to engage and build strong relationships with young people while understanding the impacts of homelessness, domestic abuse and trauma
  • A forward-thinking attitude to crisis response
  • The ability to remain calm and collected in challenging and traumatic situations

What’s in it for you?

  • We are passionate about nurturing talent, our senior leadership team includes colleagues that have progressed through the business from entry level roles
  • You’ll have access to a competitive benefits package including a maximum holiday entitlement of 40 days (including bank holidays)
  • Enhanced Group Pension Scheme of 10% contributions (after qualifying period)
  • You’ll also have free access to an internal wellbeing and counselling team
  • You’ll have opportunities to diversify your skills and widen your experience across a range of services and niche roles including domestic violence service, employment support, training and skills tutoring
  • You’ll have access to an extensive online training platform, as well as the chance to enrol on specific training in substance misuse, housing law, ACEs etc.

Location: Cardiff

Contract: Full time & Part time, Permanent 

Hours: Full time & Part Time, 23.5 - 47 hours per week

*Please note that the part time role cover Saturday and Sunday shifts

47 hours per week (Full Time) Support Assistants working a shift pattern including two night shifts (4.45pm-9.45am) and two day shifts (9.30am-5pm) per week. 23.5 hours per week Support Assistants working a shift pattern including one night shifts (4.45pm-9.45am) and one day shifts (9.30am-5pm) per week.  Between 11.30pm and 7am can be sleeping hours as long as the project is settled, otherwise it would be expected that these would be waking hours, as needed to support and safeguard our young people.

Please Note: Interviews will be held on the first Friday following the closing date of this vacancy.

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