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Category Manager, Caravans

2 months ago


Hemel Hempstead, United Kingdom Haven Holidays Full time
Category Manager, Caravans - Herts

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job Details

Category Manager, Caravans
Hemel Hempstead (Hybrid - 3 days a week in office)
Annual salary + bonus and benefits


We're looking for an experienced Category Manager to lead on and execute sourcing, contracting and supply management activity across all Caravan-related spend areas, including decking and maintenance, as well as leading on supplier-side warranty and the aftersales agenda. This is a key category for our business and you will work with stakeholders across the operation.

Your Opportunity:
To learn, develop and become an expert in a key area of the business by:
- Leading and developing the Caravans category, including developing and executing new opportunities to deliver continuous improvement across the supply base
- Developing the commercial relationship with your suppliers
- Taking accountability for going to market, sourcing, procuring, negotiating, contracting and ongoing category management of all supplier spend in their categories
- Working with your stakeholders to assist them in determining the business needs / specification and develop appropriate sourcing strategies
- Ensure in-depth understanding of aftersales relating to each manufacturer performance and act as point of escalation for parks.

What we'd like you to bring:
- Sourcing, contracting and category management experience
- Knowledge of caravans and their manufacture, maintenance and operation
- Advanced stakeholder management skills
- A collaborative mindset, with the ability to work across multiple different areas and many stakeholders
- Comprehensive experience across the full procurement spectrum, with food and beverage experience

What's In It For You?
- Holiday allowance that rises with service, plus a 'Holiday Buy Scheme'
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We're part of an award-winning Bourne Leisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?
Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.