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Survey Coordinator
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Birmingham, Birmingham, United Kingdom Johnson Controls International Full timeAbout the RoleThis is an exciting opportunity to join Johnson Controls International as a Survey Coordinator for Fire & Security Projects. As a key member of our team, you will be responsible for managing survey requests from inception to completion, providing crucial support to field surveyors and team managers.Key ResponsibilitiesManage enquiries and...
Survey Coordinator
4 months ago
What you will do
As a Survey Programme Coordinator, you will be the primary point of contact for Key & Global account Fire & Security projects that require surveying before design and pricing. Operating from our Quinton office near Birmingham, you will provide crucial support to field surveyors and team managers, managing survey requests from inception to completion. Building strong relationships with internal and external stakeholders, you will ensure exceptional service delivery and support, contributing to the overall success of our survey programme.
What we offer
Competitive salary
Paid holidays + Bank Holidays and sick pay
Hybrid working option & flexibility
Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
Extensive product and on the job/cross training opportunities with outstanding resources available
Encouraging and collaborative team environment
Career development through various career ladders including Customer Service
Dedication to safety through our Zero Harm policy
Access to business resource groups
Training on our company values
How you will do it
Manage enquiries and requests for site surveys using our CRM platform (Salesforce) – training will be provided
Utilize existing site plans, photos, and 3D building surveys to facilitate desktop surveys, minimizing unnecessary field visits.
Provide clear scope to design engineers based on site specifics captured from library data, ensuring accurate and efficient design and pricing processes.
Schedule survey visits for field surveyors, optimizing travel routes and maximizing efficiency.
Required
Customer-focused with a proactive, can-do attitude.
Demonstrated ambition and eagerness to learn.
Experience in the fire & security industry.
Excellent telephone manner for effective communication.
Strong attention to detail and proficiency in spoken and written English.
IT literacy.
Preferred
Knowledge and experience in the fire & security industry.
Joining our team offers ongoing training, cross-skilling opportunities, and a clear path for career progression. If you are enthusiastic, detail-oriented, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity.
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