Income Clerk

4 weeks ago

Fareham, United Kingdom Checkatrade Full time

Income Clerk

As an Income Clerk at Checkatrade, your role is crucial to ensuring the financial health of our organisation. You will report to the Income Team Leader and play a pivotal part in the recovery of outstanding client debt. Your primary responsibilities include contacting tradespeople, negotiating repayment plans, and maintaining accurate records while upholding our high standards of professionalism and accuracy. If you are a skilled negotiator, a proactive self-starter with a friendly disposition, and possess the ability to manage multiple tasks efficiently, we encourage you to apply for the position of Income Clerk at Checkatrade. Join us in our journey of growth and contribute to our ongoing success. Your dedication and expertise will play a crucial role in shaping our financial future.

Where Do You Fit In?

You’ll be working as a part of a wider finance team to support our trade members to ensure their accounts are paid on time and within agreed terms. 49,000 trade members and growing, our collections team is sizable and well trained in providing fantastic service, whilst managing member expectations on contractual agreements and payment deadlines.

Your day to day will involve undertaking high volume of calls to existing trades (inbound and outbound), processing payments, setting up new direct debit schedules, agreeing on payment terms and removing any barriers to payment. You’ll also have an opportunity to work on a wide range of systems and tools including Sage, Zuora billing engine, Salesforce CRM and Web Office.

Full training will be provided to ensure you are best set to accurately record information. We operate with integrity. At Checkatrade, we’ve got a good thing going, we invest in our people and support career development. If you are a true service professional and love the idea of troubleshooting issues, removing barriers, and providing top class service, we’d love to hear from you

What's In It For You?

  • £26,200 per annum + monthly bonus (OTE £31,000)
  • You'll also get a brilliant benefits package, including discounts from a range of well-known retailers, gym membership and a scheme to help you buy the latest bike or tech gadgets. Plus lots more.
  • You'll be part of an awesome team, with plenty of training and help to be a huge success including opportunities for career progression.
  • 35 hour working week, Monday - Friday, 9am - 5pm.
  • Once probation is completed, hybrid working applies (3 days in the office).

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