Senior Account Manager

8 months ago


Brighton, United Kingdom RocketMill Full time
Here's what we need

The Client Leadership team is passionate about integration. They are pivotal in bringing together and shaping all digital elements of customer journey. This extends Strategy, Advertising, Paid Media, SEO and Content as well as UX and Design. As a member of the Client Leadership team you will champion the integration of these service lines under RocketMill’s planning framework, Total Performance.

Work remotely, or in our London and Brighton offices Read more

As an integral member of the Client Leadership team you will manage the delivery of client projects and campaigns. 

The key point of distinction with our Account Manager role is the ability to act with autonomy in resolving delivery challenges. Your more in-depth experience of the services RocketMill provide, will enable you to pro-actively make recommendations on improvements to campaigns/ new service lines for consideration. 

You will embody the RocketMill behaviours and be considered a role model, thus someone capable of line management responsibility of Account Executives.

The role covers briefings, internal and external communication and reporting. To work successfully across these areas, you will need to be highly organised, an excellent communicator and can identify and resolve challenges to delivery. 

You will personally be responsible for delivering a set of campaigns.

Key Responsibilities

Brief internal teams  Establish an integrated roadmap of activity  Maintain client status sheets  Ensure quality of RocketMill outputs and alignment to client briefs and strategy  Define and ensure teams work to a pre-defined communication and delivery cadence  Project manage the account  Build strong relationships with day-to-day client contacts  Contribute to marketing collateral  Support Account Director and Client Partner in client maintenance and growth  Contribute to new business pitches  Contribute to wider agency initiatives  Develop processes to fuel efficiencies across your accounts

Essential Skills

Previous agency experience or equivalent marketing client-side experience Knowledge of paid media – PPC, Paid Social and ProgrammaticA well-rounded digital marketing skillset with a basic understanding of all channelsExperience of managing a portfolio of accounts Able to demonstrate first-class account management skills Excellent communicator, internally and externally Excellent multi-tasker who can deliver in a fast-paced and vibrant environment Be a positive person that adds energy to our team

Desirable Skills

Experience of working on new business proposals and pitches Knowledge of Google Analytics Understanding of billing, resourcing and pipeline platforms and processes

The Interview Process

Mood music – initial call or coffee Getting serious – first interview and competency test The finale – an interview with a senior member of the team The job’s yours

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