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Community Clinical Lead Nurse Urgent Community Response

3 months ago


Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full time

Job summary

An opportunity has arisen for a permanent Clinical Lead Nurse position within the Urgent Community Response Team which encompasses the Virtual Ward Norwich, Unplanned 2 hrs response and Urgent community response care (previously known as HomeWard).

Within this job you would provide expert Nursing advice and Clinical leadership to develop and supervise staff members, including Nurses, Occupational Therapists, Physiotherapists and support staff by supporting staff to achieve and ensure competencies are maintained within the Urgent Community Response team.

As well as being a professional and clinical leadership within the Urgent Community Response Team and Virtual ward Norwich and contribute in the delivery of high standards of health care to patients within their own place of residence, by assessing, planning, implementing and evaluating packages of care in order to prevent admission to hospital and facilitate early supported discharge.

When avoiding hospital admission you may be supporting the management of patients with healthcare needs who require ongoing monitoring and clinical intervention alongside providing advice to front line health care professionals as required.

The urgent community response service operates between 8:00am - 8pm, 7 days per week, 365 days a year and you will be required to work shifts between these times.

Main duties of the job

o To provide professional leadership and supervision to own professional group within the Urgent Community Response To provide clinical leadership within the Urgent Community Response To work with, and deputise for, the Clinical Operational Manager as To oversee and monitor plans of care for all complex patients on the caseload toachieve quality of life and independence where To work within the Urgent Community Response Team to prevent unnecessary admission to hospital and facilitate early discharge from To work with all health care professionals, and statutory/non statutory agencies toprovide a seamless, integrated service to our service users. To show a level of resilience by working with the team to develop competencies in all areas of practiceincluding Occupational Therapy and Physiotherapy.

About us

Find out more about working for our organisation here:

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Job description

Job responsibilities

Clinical

The post holder will:

1. Be professionally and legally responsible and accountable for all aspects of the postholders work, including the management of people under the post holders Assessment, planning, implementation and evaluation of all aspects of patient care,and development treatment/care plans that may need to be delivered from a range Review patients holistic needs, communicating highly complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosis andtreatment plan using advanced skills in both verbal/non-verbal Be aware of Assistive Technology and utilise it in patient care where Where there are barriers to understanding, such as hearing impairment, mentalcapacity impairment and other difficulties in comprehension, explanations requireadjustments in order to gain understanding, consent and Establish and maintain therapeutic relationships with patients and carers, incorporatingmotivation, encouragement and confidence building to enable patients to engage intheir treatment/care/management Liaise with GPs, Social Services, inpatient teams, other allied health care professionalsand the voluntary sector to ensure identified needs are met and care Participate in multi-disciplinary/multi-agency meetings as appropriate, GoldStandard Plan and organise specialist services within the Urgent Community Response Provide clinical expertise and advice to others, including Social Services, GPs andother Ensure activity data and clinical information is recorded on SystmOne and completedon a daily Demonstrate dexterity and co-ordinate when using specialist equipment and fine tools,advanced sensory skills, manual and mobilising Will be exposed to bodily fluids, infected material, blood products on daily basis,therefore must utilise universal precautions and adhere to infection control Ensure informed consent is obtained prior to initiating Work with staff to ensure competencies are Maintain clinical credibility by acting regularly as a clinical practitioner in own area Provide patient focussed education, training and advice to patients, carers, otherprofessionals and voluntary Monitor, evaluate and modify intervention in order to measure progress and ensureeffectiveness. To supplement this with the use of an outcome measure Be responsible for the equipment used in carrying out clinical duties, and to adhere todepartment and Trust manual handling policies, and to ensure the safe use ofequipment by Monitor equipment and supplies via the electronic ordering systems and approve andrequest new equipment as Maintain an up to date record of equipment loaned or prescribed to patients ensuringTrusts policies and procedures are adhered For those staff with non-medical prescribing qualifications, the member of staff maybe required to prescribe according to service Work to a demand and capacity model which will reflect workload needs at any giventime.

Professional

The post holder will:

1.Demonstrate leadership Accept responsibility for the delivery of the service, to organise this effectively andefficiently with regard to clinical priorities and use of Remain accountable for own professional actions as determined by the Be accountable for work delegated to others within the team, ensuring staff arecompetent to undertake the delegated Maintain waiting lists in accordance with the services procedures and actively work toreduce these through innovative changes to service delivery and Inform the Service Lead of any variations to service delivery, changing priorities andneeds, and their likely impact in relations to the need for service development. To workto resolve these issues with relevant Be required to undertake risk assessments and act upon them Participate in Clinical Governance, Research and Development and Audit activities asrequired by Service Participate in evidence based practice, using research Assist in the development of clinical standards, policies, procedures and further Participate in the operational development, planning, and implementation of policy andservice development as part of the services Clinical Governance Group, leading ondelegated projects as Instigate, and actively participate with the Clinical Operational Manager in thedevelopment of the operational strategy and project Actively contribute to integrated team meetings and other meetings whereappropriate, and chair meetings in the absence of the Clinical Operational Develop and maintain effective working relationships and communication with allmembers of the organisation, other professional and Contribute to working groups within the Locality and Ensure effective use of resources, both financial and human, by members of Be aware of budget and ensure all effort is made to work within The post holder will be expected to Triage referrals on a rotational basis within theUrgent Community Response Team19. Ensure own paperwork and records are maintained, and also those maintained by Contribute to the development and maintenance of the staff rota monthly via Assist in Datix handling for the Urgent Community Response Support all team members within the Urgent Community Response Team, respectingthem, their roles and Participate in the recruitment process, using the opportunity to skill mix to meet thedemands of the Attend REAL and management Essential training as required to develop current Ensure working environment is conducive for learning and an appropriate learningexperience for Provide mentorship for students undertaking pre/post registration Provide advice/training to team members and less experienced staff and superviseand support Band 6, 5, 4, 3 staff and students

OrganisationalThe post holder will:1. Undertake mandatory training as Partake in the Personal Development Review process and undertake PDPs with morejunior staff Follow Trust policies, and local Be aware of Trusts behaviour framework and ensure behaviours are embedded Ensure absence reporting is undertaken as determined by Team Leader and Contribute to clinical audit as Complete the staff survey as Complete risk assessments and incident forms as Take part in clinical supervision as per Trust Policy.

Person Specification

Skills, Abilities and Knowledge

Essential

Knowledge of additional specialist areas through in-house training and short courses Highly motivated Able to provide high standards of care Tact and diplomacy Ability to talk to patients and carers and members of the healthcare team Empathy and sensitivity Ability to use own initiative Good observational and reporting skills A team player Work flexibly to accommodate patient/service needs Be able to manoeuvre patients using handling aids

Desirable

Be able to kneel, bend and stoop, and work in cramped environments Be able to manoeuvre limbs of around 5-6kg

Experience

Essential

Experience at working at band 6 level Evidence of good clinical and professional leadership skills

Desirable

Band 6 level with community setting

Qualifications

Essential

1st Level Degree Registered Nurse with current NMC registration Mentorship preparation/ENB 998

Desirable

Master's Degree Independent/supplementary prescribing qualification

Communication

Essential

Expert communication skills, able to address communication barriers Have good IT/keyboard skills Well-developed verbal and written communication skills

Personal and People Development

Essential

Be aware of own limitations and able to gain support where necessary Strong commitment to service development and positive change Highly developed interpersonal skills with attention to details Influencing skills and ability to negotiate at all levels Experience of developing policies and procedures

Personal Attributes/Behaviours (linked to the Trist's Behaviour Framework)

Essential

Professional appearance Be reliable

Other

Essential

The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, roles which come into contact with children vulnerable adults or their families Will be able to make own travel arrangement to patient's homes, clinics, base and meeting etc., as required Must hold full and valid and driving licence and have access to a vehicle (if applicable) Able to communicate effectively in written and verbal English language