Senior Healthcare Support Worker

1 month ago

Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job summary

We have an exciting opportunity for a senior healthcare support worker looking to work in a highly specialised area, caring for acute stroke patients in the Stroke Assessment Bay of our newly opened Hyper Acute Stroke Unit.

You will be working alongside a team of Stroke Assessors, supporting with patient admission, initial assessments and investigations, making sure the patient experience and quality of care delivered is always high standard and in line with Trust's values.

Main duties of the job

As a senior healthcare support worker, your role is multifaceted, encompassing various essential tasks to ensure the well-being and comfort of patients under your care. Some of your duties will include:

Assist with feeding patients who require help with meals, taking into account individual preferences and dietary restrictions. Support patients in maintaining mobility by assisting with transfers, walking, or using mobility aids. Assist patients with toileting needs while respecting their privacy and dignity at all times. Regularly monitor pressure areas on patients' bodies, such as heels, elbows, and hips, to prevent the development of pressure ulcers. Offer emotional support and reassurance to patients, listening to their concerns. Regularly monitor and record patients' vital signs, including temperature, blood pressure, pulse rate, and respiratory rate. Report any significant changes or abnormalities to the healthcare team promptly. Conduct 12-lead electrocardiograms (ECGs) on patients as directed by healthcare professionals. Skillfully insert cannulas for intravenous access and collect blood samples for diagnostic testing. Perform regular monitoring of patients' blood glucose levels using glucometers or other approved devices. Conduct regular weight measurements of patients using calibrated scales, documenting changes and trends over time. Accompany patients to diagnostic imaging appointments, such as CT scans or MRI scans.

About us

MTW is a large acute hospital trust in the south-east of provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

If applicable followed by one of the below

Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: ), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - (

Interview Date: TBC

Person Specification

Qualifications

Essential

Functional skills English and maths level 2 or GCSE English and maths grades A*/9 - C/4. The Care Certificate (or equivalent healthcare qualification). NVQ/Diploma level 3 in Healthcare (or equivalent healthcare qualification) or successful completion of a level 3 Healthcare Support Worker apprenticeship. In the absence of the above qualifications, the job holder will be required to successfully complete a level 3 Healthcare Support Worker apprenticeship within the first 18 months of employment.

Desirable

European Computer Driving Licence.

Experience/Knowledge

Essential

Previous experience in an acute care setting. Good general education. Can compare basic test results to normal values.

Desirable

Health & Safety at Work Act (1974). Experience with acute stroke patients

Criteria 3:

Essential

Basic information and communications technology (ICT) skills. Ability to prioritise workload with supervision Can understand and communicate factual information accurately.

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