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Training Administrator

4 months ago

Stretford, United Kingdom HSS Hire Group Full time

Training Administrator
Think Park, Manchester
Permanent, full time

Our benefits include: Holiday buy scheme, exclusive company discounts on hire equipment, car leasing, and retail, a top healthcare and wellbeing platform including 24/7 GP access and personalised career progression to help you exceed

We’re not your average tool hire company. We’re innovative and pioneering revolutionising the industry through the very latest in technology so that we can continue to go above and beyond for our customers.

We’re so proud of how far we have come, and we are not done yet

What you’ll do:

  • Receive certification and correctly distribute these on to our clients via email and post
  • Receipt Payment Order’s and update records appropriately once certification is received
  • Maintain an accurate filing system
  • Register Training events and Apply for Certification with our awarding bodies
  • Provide excellent customer service
  • To assist with phone calls and general enquiries/queries via email and ticketing system
  • Communicate and provide information by relevant methods internally and externally to assist and enable organisational operations and effective service
  • Establish and maintain effective working relationships with co-workers, supervisors and the general public
  • Pursue personal development of skills and knowledge necessary for the effective performance of the role
  • Represent the company and values of the business and portray a professional and business like image to all customers, potential customers and other people you meet in the course of your work.
  • Be a key driver in serious about safety by leading from the front

What you’ll bring:

  • Team player
  • Excellent customer service & telephone manner
  • Excellent organisational and attention to detail skills
  • Experience of administrative tasks
  • Experience dealing with a wide range of customers from blue chip organisations to partnerships and sole traders
  • Problem solving ability
  • IT Literate, able to utilise various systems

What you’ll receive:

  • Holiday buy scheme, of up to 5 extra holidays per year.
  • Personalised training and development you will get the opportunity to continuously further your career and complete courses suited to your role.
  • Inclusive and innovative culture and great recognition.
  • Discounts and cashback on our benefits site with a huge range of purchases including days out, restaurants, gym memberships, shopping, and lots more.
  • 24/7 Consultation service, mental health support and a top healthcare cash plan saving money on dentistry, eye tests and more.

At HSS, we celebrate diversity and inclusivity. We understand that, statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Therefore, we would like to encourage you to apply regardless if you feel your experience is not an exact match. We believe you could be the perfect fit for this role or a future position

We’re also incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.