Printer Services Technician
1 month ago
Printer Field ServiceTechnician London FieldWork
Department:Infrustructure
ReportingStructure: Reports to Head ofIT
Location:Richmond must be willing to service printers on at various clientsites in and around the Richmondarea
JobSummary:
We are seeking a skilledPrinter Field Service Technician to join our dynamic team in theInformation Technology and Services industry. The successfulcandidate will be responsible for providing onsite support andmaintenance for a variety of printers ensuring optimal performanceand customersatisfaction.
Benefits:
- Salary:perannum depending on experience
- 40 days of annualleave
- Untaken annual leave will automaticallyroll over to the following year.
- Opportunity tojoin the partnershipscheme and become eligible to receive a sharein the profit of the business
- Fuel card forbusinessuse
Responsibilities:
- Installconfigure and troubleshoot printers and relatedequipment
- Perform routine maintenance andrepairs on printers
- Diagnose and resolvetechnical issues in a timely manner
- Collaboratewith customers to ensure their needs aremet
- Document all service activities andmaintain accuraterecords
Qualifications:
- 4years experience as a Printer Field Service Technician or similarrole
- Proven Field experience isessential
- Strong technical skills and knowledgeof printer hardware and software
- BasicNetworking knowledge
- Excellent problemsolvingabilities
- Effective communication skills andcustomer service orientation
- Ability to workindependently and as part of a team
- Cloud printsoftware management experience
- DocumentManagement software experience (eg: Uniflow) would be anadvantage
- Must have valid driverlicense and ownvehicle
Education:
- Highschool diploma or equivalent
- Certification inprinter repair or related field is aplus
- Minimum of 4years of experience in printermaintenance
If you are a proactiveand detailoriented individual with a passion for technology weencourage you to apply for the Printer Field Service Technicianposition. Join us in providing topnotch service to our valuedcustomers
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