Ward Clerk

2 months ago

Stockport, United Kingdom Stockport NHS Foundation Trust Full time

Job summary

The award winning Hyper Acute Stroke team at Stepping Hill hospital is looking for a ward clerk to come and join our successful teamWard A10 is a 28 bedded Hyper acute stroke unit incorporating high dependency beds , assessment beds for newly admitted patients direct from the HASU ED and some short term rehabilitation is unpredictable and fast paced with great job satisfaction. It is an area constantly developing with excellent learning and development opportunities.

Main duties of the job

Filing - tracking and ordering of medical case notes.

Answering queries not only over the phone but in person as well.

Helping the multidisciplinary team with information they require.

Booking of transport; in a timely manner for appointments or discharge.

Chasing urgent scans or appointments that will support with earlier discharges.

Ordering of office supplies and ward supplies.

The postholder will need to have good experience of IT systems.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

o Between 27-33 days of annual leave plus bank holidays

o NHS pension scheme membership

o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

o NHS Staff discounts

o Cycle to work scheme

o Salary finance - for loans, savings, budget planning and tips on managing debt

o Stockport Credit Union- for local financial advice

Job description

Job responsibilities

The postholder must be efficient and professional; to provide support to patients, relatives and the multi-disciplinary team to ensure delivery of an excellent service and positive patient journey.

As a Ward Clerk the postholder will need to be able to organise and prioritise their workload.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £ This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.

Person Specification

Qualifications

Essential

Good general education

Experience

Essential

experience in customer relations

Desirable

Administrative experience Experience of working on a reception.

Skills

Essential

Good team player Excellent communication skills Able to manage & prioritise workload Able to use own initiative

Desirable

IT skills

Knowledge

Desirable

IT systems

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