Night Reception Supervisor
4 weeks ago
Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service.
Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours.
The primary focus of the role is to support the Front Office Manager, by assuming responsibility for running the Night operation in the hotel. Supervise the Nights team in order to maximise guest satisfaction, profit contribution and staff motivation. Maintain high standards of service whilst ensuring that all associates adhere to company policies, procedures and brand standards.
Experience:
Previous front office experience essential. Marriott background preferred.Skills and Knowledge
Strong Communication skills (verbal, listening, writing) Opera/Marsha knowledge Attention to detail Computer skillsEducation or Certification
Good level of English essential. NVQ Level 2 (or equivalent) in hotel receptionSpecific Duties:
To effectively manage the Night team to maximise productivity, staff, guest satisfaction and profit. To supervise and ensure that associates are carrying out their duties effectively, and to oversee and react in areas that require immediate attention. Ensure that all necessary measures are taken for the security of monies, floats, keys and safety deposits and that all stocks are accounted for at all times. Monitor departments efficiency through GSS, and any other available reporting medium, ensuring a high level of guest impact at all times. To train and develop all associates within your areas of responsibility so as to improve standards, product knowledge, and the awareness of attention to detail and presentation through Departmental Inductions, New Hire Training, and any other tools available through the company. To ensure that adequate staffing levels are maintained at Nights and that all steps are taken to ensure that recruitment and retention of associates are given top priority. To control staffing levels and wage costs in line with the sales of the hotel by ensuring effective and fair rota’s and using labour scheduling where available. To complete departmental forecasts on a weekly basis and review actual against target/potential and suggest reasons for variances. To have a thorough understanding of the Oracle system and use it to its full potential on a daily basis covering such areas as I Procurement, Expenses, Payroll and HR. To adhere to the Marriott Brand Standards at all times within your department.What we can offer you:
Additional leave Canteen Company events Cycle to work scheme Discounted or free food Employee discount Free fitness classes Free parking On-site gym On-site parking Referral programme Sick payMarriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
-
Night Reception Supervisor
3 weeks ago
Ware, United Kingdom Hanbury Manor Full timeHanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cosy fireplaces coexist with modern amenities, renovated event spaces and discerning service. Marriott International has long believed in the power of our associates to shape our future....
-
Night Reception Supervisor
3 weeks ago
Ware, United Kingdom Marriott International, Inc Full time**Job Number** 24069750 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor...
-
Night Reception Supervisor
2 weeks ago
Ware, Hertfordshire, United Kingdom Marriott International Full timeHanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service. Marriott International has long believed in the power of our associates to shape our future....
-
Night Reception Supervisor
2 weeks ago
Ware, Hertfordshire, United Kingdom Hanbury Manor Full timeHanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cosy fireplaces coexist with modern amenities, renovated event spaces and discerning service.Marriott International has long believed in the power of our associates to shape our future. And...
-
Trainee Virtual Receptionist
4 weeks ago
Ware, United Kingdom Best Reception Full time_**New Year, New Career!!**_ **Job Summary** - Are you career focused, ambitious and driven? - Are you able to work under pressure at times? - Do you live within an easy commute of Ware? At Best Reception, we are now in our 18th year of trading and are proud to recently have been recognised as an Investors in People accredited company. We are currently...
-
Trainee Receptionist
2 weeks ago
Ware, United Kingdom Best Reception Full time_Have you just left school/college and are looking to start a career in customer service? Then please read on!_ **Job Summary** - Are you career focused, ambitious and driven? - Are you able to work under pressure at times? - Do you live within an easy commute of Ware? At Best Reception, we are now in our 17th year of trading and are proud to recently have...
-
Trainee Receptionist
4 weeks ago
Ware, United Kingdom Best Reception Full time_Trainee Receptionist - IMMEDIATE START AVAILABLE!_ **Job Summary** - Are you career focussed, ambitious and driven? - Are you able to work under pressure at times? - Do you live within an easy commute of Ware? At Best Reception, we are now in our 16th year of trading and are proud to recently have been recognised as an Investors in People accredited...
-
Trainee Virtual Receptionist
3 weeks ago
Ware, United Kingdom Best Reception Full time**About us** At Best Reception, we are now in our 18th year of trading and are proud to be accredited with Investors in People. We are currently finalists in the SME London Awards in both "Business of the Year (less than 50 employees)" and "Service Excellence" categories. Business is booming and as a result, we are looking to take on more dynamic...
-
Trainee Multi Client Receptionist
3 weeks ago
Ware, United Kingdom Best Reception Full time**About us** At Best Reception, we are now in our 18th year of trading and are proud to be accredited with Investors in People. We are currently finalists in the SME London Awards in both "Business of the Year (less than 50 employees)" and "Service Excellence" categories. Business is booming and as a result, we are looking to take on more dynamic...
-
Trainee Virtual Receptionist
2 weeks ago
Ware, Hertfordshire, United Kingdom Best Reception Full time_New Year, New Career_Job Summary Are you career focused, ambitious and driven? Are you able to work under pressure at times? Do you live within an easy commute of Ware?At Best Reception, we are now in our 18th year of trading and are proud to recently have been recognised as an Investors in People accredited company. We are currently finalists in the SME...
-
Night Receptionist
2 weeks ago
Ware, Hertfordshire, United Kingdom Marriott International Full timeJob Title: Night Operations Support Company: Hanbury Manor Marriott Hotel and Country Club Welcome to Hanbury Manor Marriott Hotel and Country Club, a stunning Jacobean-style manor house nestled in 200 acres of scenic countryside in Ware, Hertfordshire. Amidst wood-panelled libraries, cozy fireplaces, and modern amenities, our dedicated team provides...
-
Trainee Virtual Receptionist
2 weeks ago
Ware, Hertfordshire, United Kingdom Best Reception Full timeAbout usAt Best Reception, we are now in our 18th year of trading and are proud to be accredited with Investors in People. We are currently finalists in the SME London Awards in both "Business of the Year (less than 50 employees)" and "Service Excellence" categories.Business is booming and as a result, we are looking to take on more dynamic receptionists...
-
Night Receptionist
2 weeks ago
Ware, United Kingdom Marriott International, Inc Full time**Job Number** 24017931 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor...
-
Night Receptionist
1 month ago
Ware, United Kingdom Marriott International Full timeHanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service. Marriott International has long believed in the power of our associates to shape our future....
-
Night Receptionist
4 weeks ago
Ware, United Kingdom Marriott International Full timeHanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service. Marriott International has long believed in the power of our associates to shape our future....
-
Night Auditor
4 weeks ago
Ware, United Kingdom Marriott International, Inc Full time**Job Number** 23049384 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country house & 200...
-
Night Auditor
2 weeks ago
Ware, Hertfordshire, United Kingdom Marriott International, Inc Full timeJob Number Job Category Finance & AccountingLocation Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWith its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic...
-
Night Front Office Supervisor
4 weeks ago
Ware, United Kingdom Marriott International, Inc Full time**Job Number** 23049380 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country house & 200...
-
Night Front Office Supervisor
2 weeks ago
Ware, United Kingdom Marriott International, Inc Full time**Job Number** 24036517 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country house & 200...
-
Night Receptionist
4 weeks ago
Ware, United Kingdom Marriott International, Inc Full time**Job Number** 24044599 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country house & 200...