Supervisor Services

3 weeks ago

Newcastle upon Tyne, United Kingdom Sephora Full time

Location Name: Newcastle

Type of contract: Permanent, Full Time

 

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - to reimagine the future of beauty.

 

The opportunity:

 

Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. Join our team as we empower individuals to express their unique beauty and provide exceptional customer experiences. 

As a Services Supervisor at Sephora UK, you will play a crucial role in managing and leading a team of Beauty Advisor Services while overseeing counter activities that focus on delivering exceptional skincare treatments, makeup makeovers, and other beauty services. This role requires a deep understanding of makeup and skincare services, as well as relevant certifications and experience in the beauty industry. You will be responsible for ensuring the highest level of customer satisfaction, driving sales, and creating an engaging and inspiring environment for both customers and team members.

 

Key Responsibilities

 

  • Team Management: Lead and motivate a team of a dozen or plus Beauty Advisors to achieve sales
  • Team Leadership: Supervise a team of three Beauty Advisor Services, providing guidance, coaching, and support to ensure their professional growth and development. Conduct regular performance evaluations, set performance goals, and implement training programs to enhance the skills and knowledge of the team members. Foster a positive and motivating work environment, encouraging teamwork, creativity, and collaboration.
  • Service Excellence: Demonstrate expertise in makeup and skincare services, utilizing your certifications and experience to provide exceptional service to customers. Ensure that the counter activity meets Sephora's high standards of service excellence, delivering personalized consultations, skincare treatments, makeup makeovers, and other beauty services. Stay up-to-date with the latest industry trends, techniques, and product knowledge to provide informed recommendations to customers and team members.
  • Counter Operations: Manage the daily operations of the counter, including scheduling, inventory management, and maintaining visual merchandising standards.  Collaborate with the store management team to achieve sales targets and contribute to the overall success of the store. Monitor key performance indicators (KPIs) and take proactive measures to optimize sales and customer satisfaction.
  • Customer Engagement: Build strong relationships with customers, providing exceptional service and personalized recommendations based on their unique needs and preferences. Proactively engage with customers to identify opportunities for upselling and cross-selling, driving sales and achieving targets. Handle customer inquiries, concerns, and complaints, ensuring prompt and satisfactory resolutions.
  • New Store Opening Procedures:Support the setup of the new store by participating in unboxing deliveries and stocking shelves, ensuring the smooth transition of merchandise to the shop floor and stockroom.

 

What You'll Bring

  • Experience in the beauty industry, with a focus on makeup and skincare services.
  • Hold relevant certifications in makeup artistry, skincare services, or related fields.
  • Strong knowledge of beauty products, trends, and techniques.
  • Proven experience in team leadership or supervisory roles.
  • Exceptional customer service and communication skills.
  • Ability to multitask, prioritize, and work in a fast-paced environment.
  • Excellent problem-solving and decision-making abilities.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required.

 

While at Sephora, you’ll enjoy...

  • The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.

  • The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.

  • The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

  • Supervisor, Quality Services

    1 month ago

    Newcastle upon Tyne, United Kingdom Curo Services Full time €40,000 - €43,000

    Job Title - Bookkeeping Supervisor Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) The Accounting focus is Intercompany Transactions, Fixed Asset Register, Balance Sheet Reconciliations, and Transactional Accounting. Experience in Blackline (Reconciliation Tool) would be very advantageous. The Role - Supervising 12 members of staff of the...

  • Portering & Waste Services Supervisor

    2 weeks ago

    Newcastle upon Tyne, United Kingdom ISS Facility Services Full time

    **Portering and Waste Services Supervisor** **Location: Newcastle, NE4 7LJ** **Hours of work: 37.5** **Contract Type: Permanent** Join our team as the Waste Services Supervisor and play a pivotal role in delivering exceptional portering and waste management services. Reporting directly to the Soft Services Manager/Contract Manager, the Supervisor will...

  • Compliance Supervisor

    7 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Curo Services Full time £40,000 - £43,000

    Job Title - Bookkeeping Supervisor Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) The Accounting focus is Intercompany Transactions, Fixed Asset Register, Balance Sheet Reconciliations, and Transactional Accounting. Experience in Blackline (Reconciliation Tool) would be very advantageous. The Role - Supervising 12 members of staff of the...

  • Bookkeeping Supervisor

    1 month ago

    Newcastle upon Tyne, United Kingdom Curo Services Full time €40,000 - €43,000

    Job Title - Bookkeeping Supervisor Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - 43K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex...

  • Cover Supervisor

    1 month ago

    Newcastle upon Tyne, United Kingdom Schools Mutual Services Full time

    As an employer, we do not support Visa sponsorship *Newcastle Cover Supervisor (Monday - Friday)Schools Mutual Services, proudly owned by a growing network of schools and academies across the United Kingdom, was founded several years ago by visionary education leaders, earning commendation from the DfE. We're dedicated to providing top-notch supply and...

  • Cover Supervisor

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Schools Mutual Services Full time

    As an employer, we do not support Visa sponsorship *Newcastle Cover Supervisor (Monday - Friday)Schools Mutual Services, proudly owned by a growing network of schools and academies across the United Kingdom, was founded several years ago by visionary education leaders, earning commendation from the DfE. We're dedicated to providing top-notch supply and...

  • Cover Supervisor

    1 month ago

    Newcastle upon Tyne, United Kingdom Schools Mutual Services Full time

    As an employer, we do not support Visa sponsorship * Newcastle Cover Supervisor (Monday - Friday) Schools Mutual Services, proudly owned by a growing network of schools and academies across the United Kingdom, was founded several years ago by visionary education leaders, earning commendation from the DfE. We're dedicated to providing top-notch supply...

  • Cover Supervisor

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Schools Mutual Services Full time

    As an employer, we do not support Visa sponsorship * Newcastle Cover Supervisor (Monday - Friday) Schools Mutual Services, proudly owned by a growing network of schools and academies across the United Kingdom, was founded several years ago by visionary education leaders, earning commendation from the DfE. We're dedicated to providing top-notch supply...

  • Cover Supervisor

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Schools Mutual Services Full time

    As an employer, we do not support Visa sponsorship *Newcastle Cover Supervisor (Monday - Friday)Schools Mutual Services, proudly owned by a growing network of schools and academies across the United Kingdom, was founded several years ago by visionary education leaders, earning commendation from the DfE. We're dedicated to providing top-notch supply and...

  • Cover Supervisor

    1 month ago

    Newcastle upon Tyne, United Kingdom Schools Mutual Services Full time

    As an employer, we do not support Visa sponsorship *Newcastle Cover Supervisor (Monday - Friday)Schools Mutual Services, proudly owned by a growing network of schools and academies across the United Kingdom, was founded several years ago by visionary education leaders, earning commendation from the DfE. We're dedicated to providing top-notch supply and...

  • Cover Supervisor

    7 days ago

    Newcastle upon Tyne, United Kingdom Schools Mutual Services Full time

    ** As an employer, we do not support Visa sponsorship ** **Newcastle Cover Supervisor (Monday - Friday)** Schools Mutual Services, proudly owned by a growing network of schools and academies across the United Kingdom, was founded several years ago by visionary education leaders, earning commendation from the DfE. We're dedicated to providing top-notch...

  • Bookkeeping Supervisor

    7 days ago

    Newcastle upon Tyne, United Kingdom Curo Services Full time

    **The Client** - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. **The Role -** Supervising 12 members of staff of the Bookkeeping team...

  • Caretaking Supervisor

    1 week ago

    Newcastle upon Tyne, United Kingdom ISS Facility Services Full time

    Join our team as the Portering & Waste Services Supervisor and play a pivotal role in delivering exceptional portering and waste management services. Reporting directly to the Soft Services Manager/Contract Manager, the Portering & Waste Services Supervisor will be responsible for ensuring the smooth operation of our waste management system and help desk,...

  • Facilities Supervisor

    2 weeks ago

    Newcastle upon Tyne, United Kingdom ISS Facility Services Full time

    Join our team as the Facilities Services Supervisor and play a pivotal role in delivering exceptional portering and waste management services. Reporting directly to the Soft Services Manager/Contract Manager, the Waste Management Supervisor will be responsible for ensuring the smooth operation of our waste management system and help desk, while also...

  • Customer Service Supervisor

    1 week ago

    Newcastle upon Tyne, United Kingdom PPM Recruitment Full time

    **Customer Service Supervisor** **PPM Recruitment **is seeking a full-time Customer Service Supervisor to join one of our clients teams in Newcastle NE12 Area working a help desk for a facilities management company various shifts available, days evening weekends immediate start **Job Type**: Temp to perm Contract length: 3 months **Salary**:...

  • Cover Supervisor

    1 month ago

    Newcastle upon Tyne, United Kingdom Schools Mutual Services Full time

    As an employer, we do not support Visa sponsorship * Newcastle Cover Supervisor (Monday - Friday) Schools Mutual Services, proudly owned by a growing network of schools and academies across the United Kingdom, was founded several years ago by visionary education leaders, earning commendation from the DfE. We're dedicated to providing top-notch supply and...

  • Cover Supervisor

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Schools Mutual Services Full time

    As an employer, we do not support Visa sponsorship * Newcastle Cover Supervisor (Monday - Friday) Schools Mutual Services, proudly owned by a growing network of schools and academies across the United Kingdom, was founded several years ago by visionary education leaders, earning commendation from the DfE. We're dedicated to providing top-notch supply and...

  • Cover Supervisor

    1 month ago

    Newcastle upon Tyne, United Kingdom Schools Mutual Services Full time

    As an employer, we do not support Visa sponsorship * Newcastle Cover Supervisor (Monday - Friday) Schools Mutual Services, proudly owned by a growing network of schools and academies across the United Kingdom, was founded several years ago by visionary education leaders, earning commendation from the DfE. We're dedicated to providing top-notch supply and...

  • Cover Supervisor

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Schools Mutual Services Full time

    As an employer, we do not support Visa sponsorship * Newcastle Cover Supervisor (Monday - Friday) Schools Mutual Services, proudly owned by a growing network of schools and academies across the United Kingdom, was founded several years ago by visionary education leaders, earning commendation from the DfE. We're dedicated to providing top-notch supply and...

  • Customer Service Supervisor

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Randstad Technologies Full time

    "Exciting Career Opportunity: Customer Service Supervisor position in Cobalt Business Park, UK!" Are you a Customer Service Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with good knowledge of MS Office, including Excel and PowerPoint for...