F&B Supervisor
4 weeks ago
Working with us provides great benefits, including:
Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World 50% off Food & Beverage at all our Hotels & F&B Venues Spa Discounts at our venues with a Spa Retail, Cinema & Leisure Discounts Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more Monthly ‘Star of the Month’ Awards Long-service Awards, that start after 1 year of service ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year. Pension Scheme Other incentive programmes that run throughout the yearAbout the role…
You’ll be responsible for ensuring the Food & Beverage outlet/s run efficiently and that customers are satisfied with the quality of food, drink and service they receive. You’ll be a great leader, effectively supporting and leading the team, be polite, courteous and professional. Under your leadership, the team will provide a memorable and efficient service at all times to maintain an exceptional standard of service and quality.
About you…
The successful candidate will have previous experience in the hospitality industry in a similar role. You will be highly motivated and work well under pressure, with a 'hand on' approach. You will also have:
Excellent leadership skills Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise and tracking and reviewing feedback to implement long term customer satisfaction solutions Strong communication skills through a variety of means Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks High attention to detail and accuracy – great at managing one’s own time and the time of the team Ability to stay calm and work under pressureAbout us…
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
#INDHP
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