Current jobs related to Client Education Manager - London - Jobs for Humanity

  • Client Services Officer

    5 months ago

    London, United Kingdom Client Server Full time

    Client Services Officer London onsite to £55k Do you have excellent client facing communication and relationship building skills combined with a strong interest in financial markets and an academic record of achievement? You could be progressing your career as a Client Services Officer at a global eTrading company. As a Client Services Officer you'll be the...

  • Client Education Manager

    5 days ago

    London, Greater London, United Kingdom Jobs for Humanity Full time

    Job Title: Client Education ManagerAbout the Role:We are seeking a highly skilled Client Education Manager to join our team at Jobs for Humanity. As a Client Education Manager, you will be responsible for designing and delivering training programs to our clients, ensuring they have the necessary skills and knowledge to succeed.Key Responsibilities:Conduct...

  • Client Relationship Manager

    2 weeks ago

    London, Greater London, United Kingdom Compass Education Full time

    About the RoleWe are seeking a highly motivated and experienced Client Consultant to join our team at Compass Education. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our school clients, ensuring their success with our education management solutions.Key ResponsibilitiesDevelop and...

  • Education Recruitment Manager

    2 weeks ago

    London, Greater London, United Kingdom Simply Education Full time

    Branch Manager - Education RecruitmentSimply Education is seeking an experienced Branch Manager to lead our Education Recruitment team in Cheshire. As a key member of our senior leadership team, you will be responsible for driving business growth, developing and maintaining client and candidate relationships, and mentoring a team of senior consultants.Key...

  • Education Recruitment Manager

    2 weeks ago

    London, Greater London, United Kingdom Simply Education Full time

    Branch Manager OpportunitySimply Education is seeking a highly skilled and motivated Branch Manager to lead our Cheshire office. As a Branch Manager, you will be responsible for driving team performance, mentoring and coaching consultants, and developing client and candidate relationships.Key Responsibilities: Driving and encouraging teams' performance via...

  • Client Education Manager

    4 hours ago

    London, Greater London, United Kingdom Jobs for Humanity Full time

    About the Role:This is an exciting opportunity to join FIS as a Client Education Manager, playing a key role in designing and delivering training programs for our clients worldwide.As a seasoned Learning and Development professional, you will be responsible for conducting Training Needs Analysis, designing and updating training modules, and creating...

  • Client Consultant

    3 weeks ago

    London, Greater London, United Kingdom Compass Education Full time

    {"title": "Client Consultant Role Overview", "content": "At Compass Education, we're shaping the future of education with innovative solutions. As a Client Consultant, you'll play a vital role in delivering exceptional training and support to our schools.Key Responsibilities:Develop and maintain comprehensive knowledge of our product suite.Deliver...

  • Client Consultant

    3 weeks ago

    London, Greater London, United Kingdom Compass Education Full time

    {"title": "Client Consultant Role Overview", "content": "At Compass Education, we're shaping the future of education with innovative solutions. As a Client Consultant, you'll play a vital role in delivering exceptional training and support to our schools.Key Responsibilities:Develop and maintain comprehensive knowledge of our product suite.Deliver...

  • Client Relationship Manager

    5 days ago

    London, Greater London, United Kingdom Compass Education Full time

    About the RoleWe are seeking a highly skilled Client Consultant to join our team at Compass Education. As a Client Consultant, you will play a pivotal role in nurturing our valued relationships with school leadership, administrative teams, and teachers.Key ResponsibilitiesScope and implement frequent customer satisfaction surveys to ensure our clients...

  • Education Professional

    4 weeks ago

    London, Greater London, United Kingdom UM Education Full time

    {"title": "Educational Consultant", "description": "About the RoleWe are seeking a highly motivated and driven individual to join our team as an Educational Consultant. As a key member of our team, you will be responsible for providing expert guidance and support to our clients and their children throughout their educational journey.Key...

  • Education Professional

    4 weeks ago

    London, Greater London, United Kingdom UM Education Full time

    {"title": "Educational Consultant", "description": "About the RoleWe are seeking a highly motivated and driven individual to join our team as an Educational Consultant. As a key member of our team, you will be responsible for providing expert guidance and support to our clients and their children throughout their educational journey.Key...

  • Client Management Director

    2 weeks ago

    London, Greater London, United Kingdom Duke Corporate Education Limited Full time

    About Duke Corporate Education LimitedWe empower leaders at all levels to drive change in their organizations and society. Our leadership development and change management programs accelerate business leaders and their teams to build for the future.About the RoleWe are seeking a Client Director to build and lead a portfolio of clients, driving growth and...

  • Client Management Director

    2 weeks ago

    London, Greater London, United Kingdom Duke Corporate Education Limited Full time

    About Duke Corporate Education LimitedWe empower leaders at all levels to drive change in their organizations and society. Our leadership development and change management programs accelerate business leaders and their teams to build for the future.About the RoleWe are seeking a Client Director to build and lead a portfolio of clients, driving growth and...

  • Client Management Director

    1 month ago

    London, Greater London, United Kingdom Duke Corporate Education Limited Full time

    About Duke Corporate Education LimitedWe empower leaders at all levels to drive business transformation and achieve success through our leadership development and change management programs. As the premier global provider of leadership solutions, we deliver high-impact advisory input and customized leadership development to help clients achieve their...

  • Client Management Director

    1 month ago

    London, Greater London, United Kingdom Duke Corporate Education Limited Full time

    About Duke Corporate Education LimitedWe empower leaders at all levels to drive business transformation and achieve success through our leadership development and change management programs. As the premier global provider of leadership solutions, we deliver high-impact advisory input and customized leadership development to help clients achieve their...

  • Client Management Director

    2 weeks ago

    London, Greater London, United Kingdom Duke Corporate Education Limited Full time

    About Duke Corporate Education LimitedWe empower leaders at all levels to drive change in their organizations and society. Our advisory, leadership development, and change management programs accelerate business leaders and their teams to build for the future.About the RoleWe are seeking a Client Director to build and lead a portfolio of clients in the...

  • Client Management Director

    2 weeks ago

    London, Greater London, United Kingdom Duke Corporate Education Limited Full time

    About Duke Corporate Education LimitedWe empower leaders at all levels to drive change in their organizations and society. Our advisory, leadership development, and change management programs accelerate business leaders and their teams to build for the future.About the RoleWe are seeking a Client Director to build and lead a portfolio of clients in the...

  • Client Relationship Manager

    7 days ago

    London, Greater London, United Kingdom Compass Education Full time

    About the RoleWe are seeking a highly skilled Client Consultant to join our team at Compass Education. As a Client Consultant, you will play a pivotal role in nurturing our valued relationships with school leadership, administrative teams, and teachers.Key ResponsibilitiesScope and implement frequent customer satisfaction surveys to ensure our clients...

  • Client Relationship Manager

    1 week ago

    London, Greater London, United Kingdom Compass Education Full time

    About the RoleWe are seeking a highly skilled Client Consultant to join our team at Compass Education. As a Client Consultant, you will play a pivotal role in nurturing our valued relationships with school leadership, administrative teams, and teachers.Key ResponsibilitiesScope and implement frequent customer satisfaction surveys to identify areas for...

  • Client Management Director

    1 month ago

    London, Greater London, United Kingdom Duke Corporate Education Limited Full time

    About Duke Corporate Education LimitedWe empower leaders at all levels to drive business transformation and accelerate growth. Our leadership development programs are designed to deliver strategic advisory input and customized solutions that help clients achieve their goals.The RoleWe are seeking a Client Director to build and lead a portfolio of clients,...

Client Education Manager

4 months ago

London, United Kingdom Jobs for Humanity Full time
Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Education

Travel Percentage :

15 - 25%

About the team

This role will work for the line of business to manage all training and accreditation elements for the key Treasury product Quantum.

The role will also matrix to the Training & Accreditation Manager within the Change Management & Leveraged Services team, who pull together all shared functions used across the division. This includes Training & Certification as well as Recruitment and Contractor Management. As a team our aim is to provide cost benefits and scale at pace.

What you will be doing
Candidates will be asked to own and manage the training, including the scoping, design, delivery and evaluation of new and existing learning modules on our key Treasury product.

Working closely with SME’s and Learning professionals, you will be expected to identify gaps and updates needed to learning material and develop this into engaging learning. The candidate will need to build strong working relationships with SME’s, content owners, learning teams and key stakeholders to ensure that material is accurate and key milestones are met.

General Duties and Responsibilities:

  • Conduct thorough Training Needs Analysis (requirements gathering) before commencing on any design/redesign work
  • Design new modules and update existing content for the purposes of induction, new releases, new initiatives, FISU. Modules will focus mainly on product training in PS.
    • Design face to face modules with clear objectives, agenda and scripts for delivering trainers/SMEs
    • Design digital modules using a range of applications and methodology, e.g., Articulate Storyline/RISE, training scripts, workbooks
    • Ensure digital modules are uploaded onto WeLearn
    • Incorporate all learning styles within design (Pragmatist, Reflector, Activist, Theorist)
    • Research the subject matter to become adequately informed of the topic
    • Manage content delivery and timelines ensuring key milestones are hit
    • Adapts existing training programs to suit various audiences
    • Keeps up to date with new functionality in each quarterly product release and updates training materials and course content accordingly
  • Deliver training modules face to face or virtually via MS Teams
    • Manage relationship with other delivering trainers/SMEs and book time to deliver training
    • Arrange sessions, the delegates attending training, provide supporting training documentation. Record all attendance.
  • Own and set up Sandboxes for new joiners and any other relevant training modules requiring this functionality. Ensure suitable data is configured and maintained, manage the cleansing and updating of this environment.
  • Evaluate training using the Kirkpatrick 4 levels and implement improvements in a timely manner. Report back any key areas or trends.
  • Manage the accreditation process for all learning solutions.
    • Update and enhance where required, seek feedback from stakeholders.
    • Develop pass/fail policy.
    • Record and report on pass/fail marks.
    • Administer accreditation badges in a timely manner when stages are achieved by individual(s).
  • Manage and administer the Global Training calendar for Quantum.
  • Collaborate with other L&D reps in Treasury, PS, CM and FIS to ensure consistency, sharing of knowledge, best practice, effort to reduce silos and duplication.
  • Adhere to strict governance and control, i.e.:
    • Identify signatories and obtain sign off for modules, approach, and ownership of training/processes.
    • Record progress and updates using methodology such as project plans, RACI, RAIDs.
    • Purge WeLearn/LMS (Learning Management System) of any outdated modules.
  • Stakeholder Management:
    • Collaborate with content owners and SMEs.
    • Provide regular updates, reports and reviews to all key stakeholders.
    • Meet regularly to establish learning requirements, learning demand and support required.
  • Other related duties assigned as needed.

General Knowledge, Skills & Abilities:

  • Advanced presentation, interpersonal, time management, and organisational skills.
  • Strong training program design and delivery experience.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office applications, e.g., Word, Excel and PowerPoint, Teams.
  • Ability to work both independently and in a team environment.
  • Experience of working with AI solutions is desirable.

Internal Candidates

  • Knowledge of the company’s products, services and business operations.
  • Quantum/Integrity implementation or user experience preferred.
  • Recognised L&D Qualification is desirable.
  • Experience of designing, delivering training.

External Candidates:

  • Experience and knowledge of Treasury (e.g., processes, procedures, services, operations, products).
  • Experience in using/knowledge of Financial Systems.
  • Recognised L&D Qualification.
  • Experienced L&D Professional.
  • Experienced in all aspects of the training cycle.
  • Apply best practice learning design and multimedia principles to all resources.

Experience in designing successful e-learning/multimedia modules through applications like Articulate Storyline/RISE, Camtasia is desirable

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass


Array