Technical Sales Administrator

4 months ago


Croydon, United Kingdom GHA Recruitment Ltd Full time

TechnicalSalesAdministrator

Ourclient based in Croydon is a specialist for intelligent drivetechnology and systems. Their customers are in diverse industriessuch as oil and gas energy mining ship technology rail andcommercial vehicles. They are looking to employ on a full timepermanent basis a Technical SalesAdministrator. This role for the first 12 months will beoffice based then there will be an opportunity for a partial hybridworking arrangement.

Drug andAlcohol related medical for all New Employees upon starting.

TechnicalSales AdministratorOffer

35k to 39k depending onexperience

Hours areMonThurs 08:30 to 16:30 and Fri 08:30 to 15:30 a 36.5 hourweek

Annual Bonus Prorata on year ofjoining

Pension

LifeAssurance

PrivateHealth

Dental

Cycle to WorkScheme

TechnicalSales AdministratorResponsibilities

Communicate withinternal / external customers i.e. Sales managers / Serviceengineers and end customers on a daily basis via phone andemail.

Analyse incomingrequests identify anomalies and respond to customer communicationswith the relevant information on a timely basis.

Address customerquestions issues and needs based on the initial request ensuringthat specific customer requirements and product features areclarified andunderstood.

Prepare andcheck initial quotations in line with discount policies and SalesManger Guidance ensuring that all part numbers quantities etc. arecorrectlycaptured.

Submitquotations to customers ensuring the relevant Sales Manger is ableto follow up on these as needed.

Process customerpurchase orders in our local ERP system

Effectivelycommunicate changes to dispatch / warehouse regarding customerorders.

Prepare customerrequested shipping documents labels stampingetc.

Process SalesReturns & Credits asappropriate

Supportcustomers with updates on existing ordersrequests.

Collate andunderstand risk assessment information complete the Master CheckList for orders asrequired.

Collaborate withand assist others and to contribute to the success of the sales& service teams as awhole.

Tocomunicate with Sales managers Service engineers and other Teammembers to ensure they are informed of project relevantinformation.

Seek ways tostreamline and improve best operating practice for the benefit ofinternal and externalstakeholders.

Toreview quotations created within the Sales admin team to ensurecost and price information is correct before the offer is releasedand sent (4 eyeprincipal).

TechnicalSales AdministratorRequirements

Proficient inMicrosoft Office Word &Excel.

Experience ofworking within an ERPsystem.

Ability toidentify component parts fromdrawings.

Experience froma Mechanical engineering environment would bebeneficial.

ImportantExperience in export regulations postBrexit.

Ability to workwith others and be part of a fast movingteam.

Goodcommunication skills with both internal and externalcustomers.

Ifthis role sounds like you please follow the prompts to apply orcontact Gary at GHA Recruitmenton.





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