First Line Manager

4 weeks ago


Stafford, United Kingdom Pertemps Full time
Pertemps are currently on behalf of our Client for an experienced FLM

The position is based at The Range, Stafford ST18 9AR.

Reporting into Shift Manager

Salary £27.5k, temp to perm after 12 weeks 

As a FLM you will:
• Support the Shift Manager to achieve an efficient and effective operation, meeting goals and objectives.
• Work for continuous improvement in line with H&S guidelines and site procedures and processes
• Plan, manage and adjust staffing levels to meet operational requirements
• Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members
• Facilitate effective communication and relationships both inter shift and other departmental functions
• Reduce costs by effective management of hours and work at all times
• Personal hygiene and appearance to be maintained at a professional and acceptable standard at all times
• Ensure effective control of MHE usage to ensure minimal damage providing evidence of spot checks
• Ensure compliance to Standard Operating Procedures (SOP's) in ecommerce • Work in collaboration with other DHL sites to maximise efficiencies and best practice
• Ensure company policies are communicated, applied, and enforced
• Organise and lead the focus on improved productivity levels using coaching and mentoring skills
• Contribute to site continuous improvement agenda

The ideal FLM will have the following skills and experience:
• Experience of management at senior level
• Experience of PI and CI methodologies
• Understanding of best practices
• Prepare KPI reports, ensuring accurate reporting to the Contract General Manager
• Team Management in ecommerce
• Has been trained in all First Choice Methodology
• Staff management from discipline and performance measures to co-ordinating workload and hygiene
• Warehouse experience preferred


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