Security Site Supervisor

2 weeks ago

Cambridge, United Kingdom Securitas Security Services Full time
About the Role

Are you an experienced Security Supervisor with a valid SIA license, seeking a challenging and fulfilling career opportunity?

As a vital member of our security team, you will be tasked with ensuring the safety and security of both our customers and staff. We are actively seeking an adept individual with a proven track record of 5 years security experience.

In this role, you will take ownership of all aspects of the security environment ensuring comprehensive security procedures and operations. Supporting you will be a dedicated team of security officers.

If you are passionate about security, thrive in a corporate environment and possess the requisite leadership experience, we encourage you to apply.


Job Opportunity

SHIFT PATTER: MONDAY TO FRIDAY

SHIFT TIMES: 0600 to 1800

The Purpose:

To lead a shift team of Security Officers, ensuring that the daily Security operational deployment remains effective. Line manage a team of officers by completing tasks like but not limited to scheduling, holiday management, sickness and absence management, wage queries, 121, performance management, training. Controlling and coordinating response to incidents and accidents on site and ensuring that the integrity of site security is maintained throughout any Incident.

  • Leading and positively managing the security team through coaching, training and regular communication.
  • Delegate workloads effectively with a focus on ensuring the team is well-prepared to address site emergencies.
  • Ensure employees are always compliant with policies and procedures.
  • Ensure staff attendance, appearance and attitude meet required standards, addressing non-compliances as needed.
  • Maintain a secure site by applying site specific security rules, processes and standards.
  • Record, report and document incidents with high quality reports (verbal and/or written).
  • Achieve and encourage a high standard of customer care and providing an effective shift presence.
  • Managing the planned and unplanned absence of your Security team.
  • Carrying out welfare/return to work meetings, shift absence management and appropriate investigations where necessary.
  • Provide consistently high levels of customer service.
  • Any other duties as determined by the Management Team.



·       Manage the staffing requirements for a 24/7/365 cover.

·       Arrange short notice cover for unexpected sickness etc.

·       Informing Comms of any shift changes that are required so the role-call system can be updated, ensuring that staff are able to book on.

·       All Security officers/receptionists are trained as required with onsite instructions and qualifications required by the client (SIA, First Aid)

·       Perform a monthly check of SIA Licences and First Aid qualifications and requesting courses etc. where applicable.

·       Supervise the day-to-day running of the gatehouse and reception, assisting the guards when they are covering the Receptionists’ hours: - 1 hour lunch break.

·       Provide staff with onsite training for systems when introduced and provide extra coaching if required, producing How to guides for the various systems in place.

·       Attend weekly security meetings with the client; participate in weekly conference calls with Securitas Management. Attend various meetings regarding security assistance when required, on occasion representing the site security manager.

·       Authorise leave applications for Securitas employees on site and arrange cover.

·       Inform ops managers of any issues facing staff, pay queries welfare issues etc.

·       Introduce new procedures when required and implement changes to existing procedures as they occur.

·       Ensure that all uniformed staff are smart, polite, and courteous and order uniform for staff as they require it.

·       Communicate with staff any incidents, information regarding the site, any upcoming events that may require extra support in other areas.

·       Carry out one to ones with staff, issue PMA’s when required, complete return to work after sickness.

·       Reporting any physical Security faults or health and safety issues to relevant departments

·       Daily traffic management, emailing staff if they are parked in unauthorised areas.

·       Issuing Car Park passes

·       Booking in visitors/contractors to site

·       Telephony duties

·       Produce reports using various systems for Human Resources etc.

·       Reviewing of CCTV Footage and dealing with requests from local/CTSA Police officer

·       Ensuring all paperwork is filled in correctly, replenishing forms and required stationary.

·       Assisting with any staff queries’, providing correct procedures and if unable to help, indicating who would be able to assist.

·       Maintaining the site Assignment Instructions and producing amendments when required.

·       Assisting with the site risk assessments produced by Securitas.

·       Attend Interviews for new staff members.

·       Fully trained on gatehouse and reception duties

·       Assisting with Evacuations/ First Aid incidents


Essential Skills

Essential Skills

  • SIA License
  • 5 YRS Security Experience.
  • CCTV License
  • Full UK Driving License
  • Must be computer literate with experience with all Microsoft Office packages.
  • Excellent report writing
  • Strong team player with excellent communication skills and customer focus
  • Previous experience in a Supervisory / Management role
  • Be able to obtain SC clearance.


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