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Accounts Assistant

3 months ago


Birmingham, United Kingdom Leonardo Hotels Head Office Birmingham Full time

ACCOUNTS ASSISTANT 

We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels.

We want you   to be part of a great and diverse team working together to provide our customers with a great customer service experience in a fast paced and evolving environment.

As an Accounts Assistant we want you to -

Be Self-motivated as you will be working mainly alone as part of a dispersed team Well organised- achieving deadlines for tasks and meeting targets Have good communication skills- to your colleagues in the hotel and within your cluster team. Be trustworthy and security conscious, you will have access to cash and guest and company financial details. Detail orientated- you will be completing repetitive , structured tasks which must be correct.

Accounts Assistant Responsibilities:

Ensure all invoice payment deadlines set between Leonardo and agents are met Looking after 4 of our main accounts, to make sure totals are correct before processing group invoices. Ensure all commission paid is accurate All commission rates charged are agreed and have signed contracts in place between all parties Liaise with Leonardo Sales Account Managers to ensure all our contractual obligations are being adhered to To assist our Sales Account Managers with contracts and rates for Commissions Ensure all new policies and procedures are implemented and communicated in line with Company guidelines Be aware of the ‘business’ of Leonardo as a hospitality provider Deal with supplier queries in a friendly and efficient manner Make sure all stakeholders are responded to promptly and effectively and any issues are dealt with in a timely manner Participation in the development & achievement of the business objectives for the commission/ AP team Ensure proactive planning takes place facilitating the readiness of the Commission department at all times Communicating and cooperating with management & colleagues The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties directed by management

The ideal candidate for this position:

Personality; someone who is fun, sociable and a team player Energy; someone who is willing, attentive and who’s glass is always half full Ambition; someone who is driven, hard-working and committed Creativity; someone who uses their own initiative, is proactive and able to solve problems A great communicator; with an excellent telephone manner, literacy and computer skills A cool head; someone who is organised, patient and able to multi-task Advanced Excel skills Excellent phone manner Excellent communication skills both written and verbal Excellent attention to detail Organised and can work to strict deadlines Previous experience in similar role desired