Membership Experience Host
1 month ago
Company Description
Everlast Gyms...
In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.
Elevation is a part of our core, matching with great company benefits to mention a few:
- 20% discount across all facias
- Frasers 1000 bonus scheme
- Free Gym membership
- Monthly Frasers Champion - winners get double their salary for the month
- Opportunity to deliver personal training sessions
Job Description
Main Duties and Responsibilities:
- To maximise every member and guest's experience in our club.
- To support the sales and retention of memberships through excellent customer service.
- To contribute with the cleaning and hygiene standards of the club as and when required.
- To be a competent key holder of the club, covering shifts as and when required
- To have a good understanding of the membership software system.
- Ensure you are always up to date with current Fitness Challenges, Class descriptions and gym floor focus and take part in these.
- Support the Fitness Manager with Gym Floor
- Ensure that you have experienced the products and services on offer.
- Ensure the cleanliness of the Facilities are always above expectation by taking an active role in the upkeep of the club, with support from the full team.
- To drive the secondary, spend KPI targets.
- To competently deal with every member complaint you experience, and ensure the relevant manager is made aware.
Qualifications
Need to be:
- Of an outgoing personality, with a positive mindset
- Competent with all administrative duties.
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
- Willing and able to participate in learning and development opportunities, to progress both your competencies and career.
- Able to drop into operational key holder duties as and when the business requires.
- Passionate about fitness, administration and customer service
- Flexible - to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members.
- Target focussed - to support the club with sales and retention towards achieving success for the business.
Additional Information
Want to know see more of the great things our brand does please visit our LinkedIn page here.
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Think without limits - Think fast, think fearlessly and take the team with you
- Own it and back yourself - own the basics, own your role and own the results
- Be relevant - Relevant to our people, our partners and the planet
-
Fitness and Membership Ambassador
4 weeks ago
Sunderland, Sunderland, United Kingdom Everlast Gyms Full timeMembership Experience Host RoleAs a Membership Experience Host with Everlast Gyms, you will play a vital role in delivering exceptional customer service and ensuring every member and guest has an outstanding experience in our club.Main Responsibilities:To enhance member satisfaction and retention through personalized support and effective communication.To...
-
Communal Area Cleaner
5 months ago
Sunderland, United Kingdom Host & Stay Full timeHere at Host and Stay we are looking for a dedicated and friendly person to clean the communal area's in Botanical View, Student Accommodation. **Experience is not essential as full training will be provided**. Working days are Monday, Wednesday and Fridays for 10hrs per week - flexible working hours to fit around you! **Rewards**: - Electric Car...
-
Luxury Experience Host
6 days ago
Sunderland, Sunderland, United Kingdom VistaJet Full timeWe are looking for a highly skilled Cabin Host/ess to join our VistaJet team in Europe. As a key member of our cabin crew, you will be responsible for ensuring the comfort and satisfaction of our passengers throughout their journey.Key responsibilities include:Providing exceptional customer service, responding promptly to passenger requests and...
-
Sunderland, Sunderland, United Kingdom The Rank Group Full timeAbout the RoleGrosvenor Casinos is seeking a highly skilled and enthusiastic Electronic Gaming Host to join our team. As the face of our business, you will be responsible for delivering exceptional customer experiences and creating a welcoming atmosphere for our electronic gaming customers.Key ResponsibilitiesDevelop strong relationships with regular...
-
Gym Host
4 weeks ago
Sunderland, United Kingdom David Lloyd Clubs Full timeGym Host - SunderlandWould you like to join the largest Health and fitness operator in Europe with a passionate team who have the will to win? A career with David Lloyd Clubs as a Gym Host is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow...
-
Gym Host
2 months ago
Sunderland, United Kingdom David Lloyd Clubs Full timeGym Host - SunderlandWould you like to join the largest Health and fitness operator in Europe with a passionate team who have the will to win? A career with David Lloyd Clubs as a Gym Host is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow...
-
Chat Host
5 months ago
Sunderland, United Kingdom tombola Full time**Chat Host** **12 Month - Fixed Term Contract** **Remote** **Hours** **40 Hours (£25,866)** (3b) 2pm-10pm (Mon, Tue, Fri, Sat & Sun) (Days off Wednesday & Thursday) **36 Hours (£23,280)** (2c) 8am-4pm (Mon, Tue, Fri & Sat) 8am-12pm (Sun) (Days off Wednesday & Thursday) (5a) 12am-8am (Mon, Thur, Fri & Sun) 12am-4am (Sat) (Days off Tuesday &...
-
Host
5 months ago
Sunderland, United Kingdom The Botanist Sunderland Full timeThe Botanist Sunderland are recruiting a Sales and Reservations Coordinator! **Why join us?** - 50% discount on food for you and all your guests at any of our restaurants. - Transparent career progression with our in-house Management Academy & Future Managers programme - Rapidly growing, award-winning, multi-brand company. - Company pension scheme. - An...
-
Chat Host
6 months ago
Sunderland, United Kingdom tombola Full time**Remote** **Hours** **26, 30 & 32 (Available shift patterns below)** **You're** the life and soul of the biggest online bingo party in Italy! As a vibrant Chat Host in our CX team, you're not just part of the tombola community - you're at the heart of it, infusing every interaction with an extra bounce of energy. Your role is to turn good player...
-
Electronic Gaming Host
1 month ago
Sunderland, United Kingdom Grosvenor Casinos Full timeElectronic Gaming Host - SunderlandCompany DescriptionWe are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.We are on an exciting journey of growth and it's...
-
Electronic Gaming Host
2 months ago
Sunderland, United Kingdom Grosvenor Casinos Full timeElectronic Gaming Host - SunderlandCompany DescriptionWe are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.We are on an exciting journey of growth and it's...
-
Electronic Gaming Host
2 months ago
Sunderland, United Kingdom The Rank Group Full timeCompany Description We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join...
-
Electronic Gaming Host
5 months ago
Sunderland, United Kingdom Grosvenor Casino Full timeCompany Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...
-
F&b Host/reception
5 months ago
Sunderland, United Kingdom Grosvenor Casino Full time**Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...
-
Cabin Host/ess
6 months ago
Sunderland, United Kingdom VistaJet Full timeCabin Host/ess - Europe Requisition ID 2023-3530 Location European Union Position Type Permanent Full-Time Work Base Onsite / Office Category Cabin Host Job Profile VistaJet are excited to announce that we are hiring and expanding our Cabin flying team. **Please note - you must have the right to live and work in Europe or the UK** You will...
-
Hospitality Host
4 weeks ago
Sunderland, Sunderland, United Kingdom Grosvenor Casinos Full timeGrosvenor Casino, SunderlandJob OverviewGrosvenor Casino, a leading gaming and entertainment destination, is seeking a skilled Food and Beverage Host to join its team at the Sunderland location.Key ResponsibilitiesProvide exceptional customer service, ensuring a welcoming atmosphere and making customers feel at ease.Presentation and sale of food and beverage...
-
Fitness Team Member
4 weeks ago
Sunderland, Sunderland, United Kingdom David Lloyd Clubs Full timeWe are seeking a highly motivated and passionate individual to join our team as a Fitness Team Member at David Lloyd Clubs. As a Gym Host, you will play a key role in elevating the member experience by actively engaging with club members, gathering feedback, and running small group training sessions.To be successful in this role, you will need to have a...
-
Customer Experience Executive
6 months ago
Sunderland, United Kingdom TROO LTD Full time**Overview.** We are looking to grow our highly successful business based from our head office in Sunderland and are recruiting for a Customer Service Advisor in the b2b Energy sector. This role is a critical part of the business, as you are responsible for managing both the administrators and customer experience team This role requires a person who is...
-
Fitness Experience Manager
2 weeks ago
Sunderland, United Kingdom Frasers Group Full timeTo drive fitness products, consistent standard of class delivery and overall fitness engagement for our membersThis is a full-time position reports directly into the General Manager and is responsible for creating an engaging environment for our members through the delivery of our exclusive fitness products such as MOVE, Personal Training and our Group...
-
Food and Beverage Ambassador
4 weeks ago
Sunderland, Sunderland, United Kingdom The Rank Group Full timeAbout the RoleGrosvenor Casino, Sunderland, is seeking a skilled Food and Beverage Host to provide exceptional customer service and create a welcoming atmosphere for our guests.Main ResponsibilitiesPresent our menus confidently and effectively to customers.Ensure a first-class customer experience through attentive service and a friendly demeanor.Work...