Medical Secretary
1 week ago
Job summary
This post is fixed term / secondment for 9 months due to Secondment Cover.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
An exciting opportunity has arisen for a Band 3 Medical Secretary to join the Neuro Development Admin Team in West Area .
The post holder will provide an accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies ( Local Authority, Third Sector) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.
The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service to the Neuro Development team.
The successful candidate will poses good communication and customer service skills, they will be organised and will have the ability to prioritise their workload and meet deadlines. The successful applicant will be computer literate and previous experience within the NHS environment could be an advantage. The successful candidate will possess good audio typing skills.
The post holder will be required to work using their own initiative, managing their own workload as well as being part of the admin team providing cover to colleagues where needed.
Main duties of the job
To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the neuro development team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Applications are invited for the post of Medical Secretary. The post holder will provide an efficient administration service to support the clinical team within Neuro Development
It is essential that the applicant holds the relevant qualifications as per the person specification, previous medical secretarial experience would be desirable, a high level of audio typing skills, excellent computer skills including Microsoft Office and a good telephone manner. Experience of working in a busy office environment is desirable.
The successful candidate will join and contribute to a dynamic and busy ND team as well as liaising closely with other members of the multidisciplinary team supporting the delivery of high quality patient care.
The post is a total of hours per week.
The role will involve working closely with administrative, other secretarial, nursing and medical colleagues to providing a comprehensive secretarial support service. The post holder may be required to undertake audio typing of clinical letters, other annotation, medical records handling, filing and other administrative tasks. You will need to have good attention to detail, communication and interpersonal skills. You must have the ability to work as part of a team as well as independently; using your initiative to contribute to the smooth running of this busy area. The post holder must have the ability to manage their workload efficiently and effectively.
Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.
Person Specification
Qualifications
Essential
NVQ Business Administration L3 or equivalent experience. RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
Desirable
AMSPAR - City & Guilds L3. NVQ Customer Service L3.
Experience
Essential
Knowledge of a range of administrative processes. Experience of working in a busy office environment. .
Desirable
Experience of working within the NHS.
Skills
Essential
Competently communicates professionally and effectively with all levels of staff both verbally and in writing. Proficient in use of Microsoft office applications. Experienced in planning, organising and prioritise own workload. Flexible and adaptable to changing service demands. Excellent organisational skills.
Desirable
Minute-taking skills.
Knowledge
Essential
Evidence of Continual Personal development. Ability to deal with sensitive information.
Desirable
Knowledge of NHS Organisations. Medical terminology.
Personal Qualities
Essential
Team player. Approachable /Friendly Confident manner. Reliable. Develops own practice through reflection and learning. Empathetic.-
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