PA Primary Care Mental Health Team

4 weeks ago


Basingstoke, United Kingdom Southern Health NHS Foundation Trust Full time

Job summary

We are looking for a motivated and enthusiastic full-time PA to join our Primary Care Mental Health Team in Mid and North Hampshire. You will be working as an administrator for the Community Mental Health Primary Care Transformation Manager and with the Primary Care Networks across Mid and North Hampshire where you will use your skills to support the delivery of the No Wrong Door Community Mental Health Transformation Programme within Primary Care.

We are looking for a motivated and enthusiastic person who is:

Organised;

Has sound IT/administration skills (Outlook, Word, Excel, PowerPoint);

Works well in a team;

Has excellent communication skills;

Has good interpersonal skills and is able to work in a confidential and sensitive manner.

This post offers an excellent opportunity to work in an interesting and diverse environment. You will be offered opportunities for training and professional development.

If you would like to join our team, then we would like to hear from you.

Main duties of the job

To provide a comprehensive range of secretarial and administrative support to the No Wrong Door Transformation Programme within Primary Care. To undertake responsibility for the day to day management of the administrative, clerical and secretarial functions associated with this programme. This includes working and acting on own initiative and dealing with potentially complex situations. To consistently deliver a client focussed service, which promotes good customer service and effective working relationships. To support development of administrators working in our Primary Care Mental Health Teams within the Primary Care Networks of Mid and North Hampshire.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.

The transformation will happen in staggered stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

Good secondary educationgrade 2/3 RSA 3 Typing or word processing, or evidence of working to this standard

Desirable

NVQ 3 Business AdministrationECDQ

Experience

Essential

Minute takingWorking in office environment and previous secretarial experienceConfident user of all Microsoft programsExperience of line managingAble to work independently and as part of a team and instigate and keep to deadlinesWillingness to embrace new ways of workingForward thinking and ingenuitiesPlan and prioritise own work load

Additional Criteria

Essential

Excellent communication skillsProfessional outlookExceptional organisation skillsMaintains confidentialityGood time managementHonest and reliableTaking phone calls and corresponding with patients and sign post to professionals, complaints, and record compliments.Ability to travel to the different team locations as and when required.

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