Assistant Hospitality Manager

3 weeks ago

London, United Kingdom Searcys Full time
Job Description

Positio : Full Time

Salary : £33,000 - plus overtime.

40 hours a week

Predominantly Monday – Friday role with occasional weekends paid at time and half on Saturdays and double time on Sundays.

To support with the successful delivery of the Food & Beverage Events Operation

Key responsibilities

  • Play an integral role in the successful delivery of events across the site
  • To work with the Hospitality team to plan, organise and deliver a successful operation of our events 
  • Ensure all events run as per the schedules laid out
  • Act as an allergy champion
  • Build positive working relationships & communication methods with key departments
  • To brief the Hospitality team on all aspects of the business and to oversee the running of all assigned events  
  • To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any changes/amendments on the day are communicated on to the relevant people where necessary. 
  • To lead the waiters and colleagues
    • To assist in the development of the operations waiting team, making sure that they adhere to standards set out
  • To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR etc. within the areas of responsibility. 
  • To monitor on a daily basis the standards achieved in your department, to deliver exceptional customer service and levels of attention to detail and report any areas of concerns to the Hospitality Manager.  
  • To monitor that all casual and agency staff present themselves correctly for duty and are well groomed whilst on duty.   
  • To carry out regular checks in the event areas for maintenance, housekeeping and other health and safety issues.  Report these to the Facilities helpdesk.  
  • To ensure in house accounting policies are adhered to and food standard is monitored and beverages are controlled, including performing stock take in all areas including liquor, equipment and linen.  
  • To ensure the department/team are in compliance with Searcys cash handling and cashing up procedures and that any discrepancies are reported immediately to your line manager.  
  • To comply with all legal requirements with particular reference to (but not exclusively) fire regulations, security, licence requirements and any Local Authority or Client stipulations                                                                             
  • To make sure a coherent handover is submitted for the events and any issues escalated to the Hospitality Manager.  

Qualifications

experience/skill required                

  • Excellent product knowledge (food/beverage) 
  • Experience in F&B operations
  • A positive demeanour and attitude to solve problems
  • Leads by example by acting professionally at all times 
  • Excellent communication skills  
  • Takes the initiative  
  • Good time management  
  • Supportive / Team player 
  • Good presentation skills  
  • Strong IT/Administration skills
  • Excellent customer care skills 


Additional Information

Searcys, Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.

Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.

If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team

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