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Pensions Administrator

3 months ago

Glasgow, United Kingdom Shared Services Connected Ltd Full time

Do you have a passion for helping others, a strong administration background, and the ability to use your own initiative? Or are you looking to kick-start your career in a Great Place to Work certified company? Then we have the ideal role for you

At SSCL, we have an exciting opportunity for a Pensions Administrator to join our tight-knit team in the centre of Glasgow. We deliver pension awards across multiple schemes for our clients, including the MOD, ensuring high-quality service and support.

As a Pensions Administrator, you will perform core administrative duties and handle telephone and email communication for our MOD clients. You will be part of a supportive team, working collaboratively to deliver accurate pension calculations and maintain excellent client relationships.

This role is office based, Monday – Friday, with the option to work hours flexibly throughout the week.

What you'll be doing:

Maintain good relationships with colleagues and clients. Calculate pension payments and produce complex pension calculations. Deliver high-quality customer service in a professional manner, creating trust and confidence. Provide individual benefit statements and respond to member queries. Update systems to make sure accurate records of members' entitlements. Maintain confidentiality and exercise discretion at all times. Follow established processes and contribute to the continuous improvement of our services.

What you’ll bring:

Strong skills in Microsoft applications such as Excel, Word and PowerPoint. Able to use initiative. Effective problem solver. Excellent communicator. Able to follow process.

It would be great if you had:

Previous knowledge of pensions administration

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you

Employment Type: Full-time, FTC

Location: Glasgow

Security Clearance Level: SC

Internal Recruiter: Ellie

Salary: £24,166 inclusive of 3% flex fend 

Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements.