Host/Hostess

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The hotel’s top floor is home to ‘HarBAR on 6th’, a vibrant rooftop bar, kitchen and club that ranks as one of Southampton’s best dining and drinking destinations.

This atmospheric, all-day dining affair serves up great food all day, starting with breakfast, then easing through into lunch, an ever-popular afternoon tea (3pm-5pm), then dinner and late-night bites.

HarBAR on 6th features floor-to-ceiling windows overlooking the Solent; the terrace comes with outdoor seating, fire pits, a wood-fired pizza oven and panoramic sea views.

For the diners, renowned Chef Director John Pollard has created an innovative menu that serves up traditional and modern classics with a contemporary twist and all expertly cooked; think seafood burger (signature dish, highly recommended) steaks, salads, and authentic wood-fired pizzas.

For the drinkers, if wines, beers and an extended selection of gins, rums and vodkas aren’t enough, our team of mixologists have created exclusive HarBAR cocktails – or you can ask for your own special creation.

The vibe is casual, informal and most importantly fun. Don’t miss Friday and Saturday nights, when the tempo ramps up with live DJs and dancing… hotel guests jump the queue

The role…

We have a superb opportunity for a Host or a Hostess to join the HarBAR on 6th team on a full time or part-time basis. As Host/ Hostess you will need experience in working in a quality food & beverage outlet together with a passion for customer excellence and are committed to delivering high levels of customer service. Excellent interpersonal communication skills and flair for hospitality are essential.We're looking for candidate who have positive attitude, great communication skills. Quick thinking and problem solving skills are essential for this role. You must be comfortable working in fast-paced environment and work within a team. You will be the first face our guests will see so a warm welcome with a smile is a key.
General duties include but are not limited to:

• Welcoming and seating guests
• Allocating tables on booking platforms
• Making reservation over the phone and in person
• Providing point of contact for customer feedback and helping to resolve any customer issues

Knowledge of Seven Rooms booking system is welcome but not essential as full training will be given.
What’s in it for you….

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you

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