Dental Practice Manager/Nurse

4 weeks ago

Carlisle, United Kingdom Cumbria Health Full time

Job summary

An opportunity has arisen for an experienced Dental Practice Manager whois also a fully qualified dental nurse to work as a part of a team in a newcreated Urgent Dental Access Centre in Carlisle.

The contracted posts are initially for a two-year contract and remuneratedon an hourly rate of £ to £ depending on experience.

Cumbria Health are a leading provider of primary care services acrossNorth Cumbria supporting both daytime general practice and Out of Hoursalongside several other services and are seeking to commence the new dentalservice from beginning September 2024.

These exciting part time dental associate posts are located directly offjunction 42 of the M6 Carlisle andlocated in the newly establisheddental facility at Cumbria HealthHeadquarters, CumbriaHealth Limited 4 Wavell Drive Rosehill Industrial Estate Carlisle CA1 2SE.

The practice focus is urgent dental care provisionand dental stabilisation. The service will be wholly NHS.

Each of the two newly equipped surgery has digitalradiography and the practice digital DPT. The new team will have practice manager working alongside aclinical director, dentists, nurse and therapists nurses working to deliverhigh quality care to the people of Carlisle and wider North Cumbriacommunities

Candidates are expected to be a fully qualifieddental nurse, have previous experience in a leadership or management role.

The closing date for applications is 21 June 2024.

Main duties of the job

The successful candidate will play a key rolein developing the UDAC to reach its potential, ensuring the executive team arekept updated with current affairs, potential workstream opportunities andfinancial threats.

Working closely with the clinical director,the post holder will take responsibility for all business aspects of thepractice and must have the ability to provide strategic guidance andplanning. As a Practice Manager, thesuccessful candidate must keep abreast of contractual and compliance changesand update the executive promptly to allow them to make informed decisions andimplement improvements and legislative change where necessary.

You will be required to demonstrate robustleadership qualities, achieving practice targets through a combination ofpersonal involvement and delegation to appropriate members of the team.

This is a varied andcomplex role and requires the successful candidate to be adaptable and calm instressful situations. The Practicemanager will need to provide guidance and solutions to unexpected challengesand resolve building, staff, and patient problems as they arise. Time management and adaptability are key tothe role.

About us

Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Job description

Job responsibilities

Personnel

Take line management responsibility for dental receptionists and dental nurses including responsibility for motivation, objective-setting and appraisals Arrange for and undertake the recruitment and selection of permanent and temporary staff Arrange staff inductions and training Organise disciplinary and grievance arrangements Keep and monitor staff records particularly regarding sickness absence and annual leave Keep the practices contracts of employment up to date Co-ordinate arrangements and conduct staff appraisals Organise, attend and participate in practice meetings

Finance

Take responsibility for and supervise all banking procedures, including deposits, payments and checking bank statements Take responsibility for and supervise NHS activity returns and receipts, checking monthly schedules Arrange the payment of all staff and associates Ensure the operation of the patient payment policy and the collection of outstanding debts Check invoices and prepare payment cheques for signature.

Patients

Ensure the operation of the patient recall system Ensure the operation of the practice complaints procedure Deal with patient queries which cannot be dealt with by other team members Keep the practice leaflet and other patient communications up-to-date

Administration

Keep all practice documentation up-to-date, including policies, procedures and handbooks Ensure the maintenance of the practice computer system Produce and implement the practice marketing plan With the practice owner, deal with practice mail

Equipment and health and safety

Liaise with sales and suppliers representatives as necessary Ensure that there is an efficient stock control and supply procedure Ensure practice compliance with health and safety requirements Ensure that practice equipment is serviced and maintained

Data Protection Officer duties

Ensure the practice is informed of their obligations arising from data protection law as relevant to the practice Monitor the compliance with data protection law and remedy deficiencies or raise them with the practice owner Ensure staff are aware of relevant aspects of data protection law and of their duties and responsibility relating to data protection and patient confidentiality Seek advice where necessary, and provide advice to the practice and practice staff regarding data protection law Complete, where necessary, data impact assessments; seeking advice as appropriate Co-operate with and act as a contact point for the Information Commissioners Office, as appropriate.

Other duties

Support the practice owner(s) in ensuring compliance with regulatory requirements (for example, CQC, RQIA, HIW). Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse in exceptional circumstances) Arrange and attend refresher and update training for medical emergencies and CPR Act as the registered CQC Manager if necessary Oversee and develop patient services with members of the management team including: repeat prescribing systems (not relevant), appointment access, surgery timetables, staff rotas, performance targets and online access Work clinically when required to cover colleagues and the service

Strategy and Service Development

Share and contribute expertise. Person Specification

Experience

Essential

Experience of a Leadership or Management role Practical understanding of primary care and community services Implementation of best practice Solution focused approach to problem solving Commitment to continuing professional development Experience of managing staff, good teamwork, and employee satisfaction

Desirable

Previous Experience in a Senior Management role in Primary Care Experience of Strategic Business Planning Experience of CQC Inspections and Regulations Knowledge of Xero accounts package Experience of SystmOne Experience of AccuRx

Qualifications

Essential

Minimum of GCSE Grade A-C in Maths and English Proficient in Microsoft Office and clinical data systems Qualified Dental Nurse

Desirable

Evidence of A level standard or equivalent degree Qualification and experience in Practice Management Financial/Accounting Qualification Training in or Knowledge of employment Law / Caldicott Training

Skills and Aptitudes

Essential

Ability to manage and empower staff Delegate effectively Excellent networking, communication, and interpersonal skills Autonomous working Ability to undertake risk assessments Excellent Time Management Managing Conflict, Complaints, and dispute resolution

Desirable

Manages change effectively

Personal Circumstances

Essential

Articulate, confident, decisive Motivated, ambitious, uses initiative Dedicated, hardworking and flexible Able to cope with competitive demands in stressful situations Self-aware Intelligent and adaptable

  • Receptionist (Private Dental Practice)

    2 weeks ago

    Carlisle, United Kingdom Lismore House Dental Practice Full time

    As our Practice Ambassador, experience in working with the public in a customer facing role is essential, previous experience in a dental environment or dental nurse experience would be advantageous. You should possess an excellent telephone manner, exceptional communication and organisational skills and be experienced in Microsoft Office. Our package...

  • Dental Practice Manager/Nurse

    2 weeks ago

    Carlisle, Cumbria, United Kingdom Cumbria Health Full time

    Job summary An opportunity has arisen for an experienced Dental Practice Manager whois also a fully qualified dental nurse to work as a part of a team in a newcreated Urgent Dental Access Centre in Carlisle. The contracted posts are initially for a two-year contract and remuneratedon an hourly rate of £ to £ depending on experience. Cumbria Health...

  • Dental Hygienist

    3 weeks ago

    Carlisle, United Kingdom York Place Dental Full time

    Are you a qualified Dental Hygienist, looking for a position in a 100% private dental practice, where: - You are given the right amount of time to carry out your treatment properly. - You are supported by a highly organised team, with your own nurse and the support of a treatment coordinator when necessary. Would you like to work in our lovely modern...

  • Dental Therapist

    3 weeks ago

    Carlisle, United Kingdom York Place Dental Full time

    Are you a qualified Dental Therapist, looking for a position in a 100% private dental practice, where: - You are given the right amount of time to carry out your treatment properly. - You are responsible for examining, diagnosing, planning and delivering both preventative and restorative care within GDC scope to adult and child patients. - You are supported...

  • Dental Therapist

    3 weeks ago

    Carlisle, United Kingdom York Place Dental Full time

    Are you a qualified dental therapist, looking for a position in a 100% private dental practice, where: - You are given the right amount time to carry out your treatment properly. - You are responsible for examining, diagnosing, planning and delivering both preventative and restorative care within GDC scope to adult and child patients. - You are supported by...

  • Dental Therapist

    2 weeks ago

    Carlisle, Cumbria, United Kingdom York Place Dental Full time

    Are you a qualified Dental Therapist, looking for a position in a 100% private dental practice, where:You are given the right amount of time to carry out your treatment properly. You are responsible for examining, diagnosing, planning and delivering both preventative and restorative care within GDC scope to adult and child patients. You are supported by a...

  • Qualified Dental Nurse

    3 weeks ago

    Carlisle, United Kingdom Appcastenterprise Full time

    **Qualified Dental Nurse - Dalston** **Full time** **Your GDC registration, DBS check and professional indemnity are all covered by Bupa Dental Care for this dental nurse role** **- A family feel, with the security and stability that comes with being part of Bupa** Do you want to work for a healthcare company Forbes Magazine have named one of the world's...

  • Qualified Dental Nurse

    3 weeks ago

    Carlisle, United Kingdom Appcastenterprise Full time

    **QualifiedDental Nurse-Carlisle** **Your GDC registration, DBS check and professional indemnity are all covered by Bupa Dental Care for this dental nurse role** **- A family feel, with the security and stability that comes with being part of Bupa** Do you want to work for a healthcare company Forbes Magazine have named one of the world's best employers?...

  • Dental Therapist

    2 weeks ago

    Carlisle, United Kingdom Pain Free Dentistry Group Full time

    **Dental Therapist Wanted - 1 day per week each Wednesday, Saturday sessions 9am-1pm also available** **Do you want to escape the Government plans (or lack of) in NHS dentistry and take control with a private fee per item and plan based clinic?** **An exciting opportunity for an experienced dental therapist in our beautiful practice in Carlisle.** **The...

  • Dental Hygienist/therapist

    3 weeks ago

    Carlisle, United Kingdom Strictly Dental Ltd Full time

    **ARE YOU A DENTAL HYGIENIST OR THERAPIST LOOKING FOR A NEW CHALLENGE? ** WE CAN HELP YOU TAKE YOUR WORK TO THE HIGHEST LEVEL** **WE ARE A **_**LONG-ESTABLISHED PRIVATE PRACTICE IN CARLISLE **_**WITH ALL THE LATEST TECHNOLOGY AND EQUIPMENT.** We have an opportunity for a Dental Hygienist/ Therapist to join our friendly and dedicated team. There are two...

  • Sales Opportunity

    4 weeks ago

    Carlisle, United Kingdom Lismore House Dental Practice Full time

    **Base Salary £20,500 with uncapped earning potential!** - **Lismore House Dental Practice **_has an exciting opportunity available for a Sales Patient/Treatment Co-Ordinator, within our friendly, busy and predominately private dental practice, **The Role** - **Patient/treatment co-ordinator**: - **Full-Time & Permanent Position**: -...

  • Dental Student Mentor/supervisor

    4 weeks ago

    Carlisle, United Kingdom Bupa Dental Care Full time

    **Dental Student Mentor/Supervisor - Carlisle, Cumbria** Are you passionate about shaping the future of Dentistry? Do you want guaranteed earnings in a practice with 20 years of robust and seasoned leadership? If your answer is yes, our enhanced training practice in Carlisle, Cumbria, could be exactly what you're looking for! We are offering a rewarding...

  • Dental Nurse

    4 weeks ago

    Carlisle, United Kingdom Cumbria Health Full time

    Job summary An opportunity has arisen for a qualified Dental Nurse to work as a partof a team in a new created Urgent Dental Access Centre in Carlisle. The contracted posts are initially for a two-year contract and remuneratedon an hourly rate of £ - £ per hour depending on experience. Cumbria Health are a leading provider of primary care services...

  • Dental Hygienist

    4 weeks ago

    Carlisle, United Kingdom Portman Dental Care Full time

    Part-time - Contract Type: Associate / Contractor - Portman Location: Carlisle - Fir Tree Dental Care - Vacancy Type: Hygienist/Therapist/Ortho Therapist - Department: Practices - England and Wales A fantastic opportunity for a** Dental Hygienist **to join us in our well-established practice,** Fir Tree Dental Care, Carlisle.** - **_ Flexible start...

  • Dental Hygienist

    4 weeks ago

    Carlisle, United Kingdom Portman Dental Care Full time

    **Job Description**: A fantastic opportunity for a** Dental Hygienist **to join us in our well-established practice,** Fir Tree Dental Care, Carlisle.** - **_ Flexible start times_**: - **_ Part Time - Monday and Friday clinics available_**: - **_ Working with an experienced nurse_**: - **_ 30 minute appointments_**: - **_ Long established busy...

  • Dental Hygienist

    1 week ago

    Carlisle, United Kingdom Portman Dental Care Full time

    **Job Description**: A fantastic opportunity for a** Dental Hygienist **to join us in our well-established practice,** Fir Tree Dental Care, Carlisle.** - **_ Flexible start times_**: - **_ Surgery availability Mon/Tues/Thurs/Fri_**: - **_ Working with an experienced nurse_**: - **_ 30 minute appointments_**: - **_ Long established busy practice_** We...

  • Dental Hygienist

    2 weeks ago

    Carlisle, Cumbria, United Kingdom Portman Dental Care Full time

    Job Description:A fantastic opportunity for a Dental Hygienist to join us in our well-established practice, Fir Tree Dental Care, Carlisle.- _ Flexible start times_:- _ Part Time Monday and Friday clinics available_:_ Working with an experienced nurse_:- _ 30 minute appointments_:- _ Long established busy practice_We are a 5-surgery mixed NHS/Private...

  • Practice Nurse

    4 weeks ago

    Carlisle, United Kingdom Eden Medical Group Full time

    Job summary To provideand maintain a high standard of nursing care for patients, as well as providingnursing assistance to the GPs and other members of primary healthcare team. Theduties will (in time and with training where necessary) include all tasksnormally undertaken by an experienced practice nurse. This is an exciting opportunity to join North...

  • Dental Receptionist

    4 weeks ago

    Carlisle, United Kingdom Portman Dental Care Ltd Full time

    We have an opportunity for a full time **Dental Receptionist** to join our **Fir Tree Dental Care practice,** part of the Portman Dental Care group, in **Carlisle**. If you are a **Dental Receptionist **looking to work in a positive and friendly team environment, with supportive and highly skilled clinicians, and where you can further develop your career,...

  • Dental Receptionist

    3 weeks ago

    Carlisle, United Kingdom York Place Dental Full time

    York Place Dental is a modern dental practice offering a range of treatments. Our patients are at the heart of everything we do, and we want each experience here to be comfortable, relaxed, and positive. We provide the highest level of care and treatment. Would you like to work in our lovely practice, with the highest standard of equipment and facilities,...