Deputy Directorate Manager

Choose Well - Choose WWL

Job overview

To support the Directorate Manager’s to provide proactive business support for the Divisional Team contributing to the delivery of local strategy and long term visions of the organisation.

This role is 37.5 hours per week, primarily Monday - Friday. You will also be required to participate in an on-call rota. The role is fixed term for 12 months and is to provide secondment cover. 

This vacancy is open to all internal / external candidates. NHS Employees should ideally secure their manager’s agreement for a secondment arrangement ideally prior to applying, as this will be a condition of any offer made. This vacancy is advertised on a fixed term basis as it has been established to provide cover for an employee on secondment for 12 months or when the substantive post holder returns. Whilst this post is advertised on an acting / secondment basis there is the potential that this post may become permanent in the future.

Main duties of the job

The post holder will take a lead role in the day to day operational delivery of their services with support from Directorate Manager and deputising for the Directorate Manager as required. They also will be expected to take an active role in the Trust’s corporate objectives leading on some Trust wide initiatives/developments. 

The post holder is responsible for ensuring that high quality effective, efficient care is delivered. The post holder will ensure that services are designed to meet the evolving needs of the population in line with current government initiatives. Trust and local targets.

Working for our organisation

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Detailed job description and main responsibilities

Planning and Organisational Duties

Provide leadership to the directorate with regard to change management.

·Provide leadership within the directorate, recognising the differing priorities, service issues and financial arrangements.

·Chair regular multiprofessional subspecialty meetings to provide leadership and be accountable for the implementation of operational and strategic change in line with service, Trust and NHS requirements.

·Formulate and implement directorate operational policies and plans derived from the Trust’s Strategic Plan, to achieve successfully, the Trust‘s and Division’s objectives (e.g. escalation policy).

·Develop and redesign services in line with national, regional and local targets and facilities best practice and clinical outcomes, clinical effectiveness and value for money, taking cognisance of impact to other trust departments.

·Represent the Trust as part of joint working arrangements with other partnership organisations i.e. ICB.

·Take delegated responsibility from the Directorate Managers, and represent the Division at meetings.

Liaise with the Senior management team within the Division with regard to service redesign proposals that impact on SLA’s, affecting contractual activity / income targets.

·Act as first point of contact for the Trust as part of the senior manager on call rota, to give direction; leadership and advice re any urgent issues out of hours e.g. bed shortages, major incident, facilities incidents etc.

·To ensure the efficiency and performance of the Division in relation to the management of key operational performance targets.

·To ensure that the patient experience is paramount to the way in which services are delivered and to foster a culture in which all patients are treated with dignity and respect. In addition, to ensure that the services are modern and responsive to the needs of individual patients.

·To ensure the Directorate policies, procedures and standards are developed and implemented which facilitate the best possible care for patients within available resources.

·To work with clinical leads to ensure the implementation of Trust policies across the Directorates and to ensure that staff are aware of their responsibilities and have appropriate training. This includes health and safety, risk management and assurance framework compliance.

·To ensure effective channels of communication exist and are maintained within and across the Directorate and Division and ensure there are effective working relationships and links with relevant colleagues in other organisations.

·To manage specific projects as agreed with the Directorate Manager, ensuring that the decision making processes related to funding provision are transparent and demonstrate financial probity.

Responsibility for Finance

·To monitor delegated budget, ensuring where possible, that resources are spent to the best possible advantage to achieve financial balance; achieve value for money and secure the Directorate’s CIP.

·To be proactive in making the case and seeking appropriate resources for desirable service developments to maintain and improve modern clinical services.

·Comply with the Trust’s Standing Financial Instructions (SFIs) with regard to business planning, budgetary management and the administration of charitable funds.

·Ensure departmental asset registers are maintained and updated.

·Identify and implement cash releasing schemes to achieve a divisional SIP.

·Identify and implement any income generation schemes.

·To effectively manage a devolved budget, ensuring action is taken to ensure service delivery within budget baseline and participate in the budget setting process.

·To order and authorise goods in accordance with the Trust’s financial framework / Standing Financial Instructions.

·Ensure that best value and use of resources is maintained at all times.

Responsibility for Information Resources

Set the criteria for the Directorate Performance Indicators in line with corporate objectives and liaise with the corporate informatics department to receive timely reports for dissemination.

Critically analyse directorate information i.e., performance data, contract monitoring to identify trends and investigate variances accordingly.

Manipulate raw data from several internal and external sources, via computer software packages and represent as meaningful information, in either written management reports or verbal presentations.

Ensure that all staff that contribute or have access to patients’ health records are familiar with and adhere to the Trust’s standards of Record Keeping Policy.

• Ensure that all staff that can access patient’s records have a responsibility to ensure that these are maintained efficiently and that confidentiality is protected in line with the Trust’s Confidentiality of Health Records Policy.

• To ensure that effective lines of communication are established within the potholder’s areas of responsibility.

• Utilising data on the Trust’s IT systems generate reports to inform and influence practice and service delivery

Responsibility for Human Resources

•To ensure complete implementation of the Trust, human Resource Management Policies & Procedures e.g. Disciplinary procedures etc.

•Assure compliance of the European Working Times Directives and New Deal.

•To monitor sickness absence and conduct appropriate sickness absence interview where indicated.

•To ensure the Directorate team demonstrates an open door policy and those open and inclusive working relationships are developed with front line staff being fully involved in Directorate decision making.

To provide a supportive and developmental environment in which staff are motivated to realise their full potential as identified through Performance Development Review and the implementation of the Knowledge and Skills Framework (KSF).

Responsibility for Clinical Governance

•Ensure that non-clinical and non-clinical standards, protocols and procedures are integral to the directorate operational policies are critically reviewed, developed and maintained with the Division.

•Identify and monitor non-clinical risk across directorates of responsibility.

•Ensure that systems are in place for the monitoring of quality standards investigation of complaints, accidents and untoward incidents.

•Ensure that all staff adhere to the Trust’s Risk Management Strategy and be responsible for the operation of safe systems of work, ensuring adequate supervision of all staff as appropriate.

•Ensure a safe working environment within the designated area of responsibility, as required by the Health & Safety at Work Act and the Control of Substances Hazardous to Health.

•Ensure that all staff are aware of and comply with national and Trust health and safety policies and procedures, and that an incident report from is completed on each occasion that these policies are breached.

•Investigate all complaints appropriately and sensitively and respond to them in accordance to the Trusts complaints procedure, taking corrective action when and if appropriate.

•To minimise hazards in the working area and ensuring that staff under his/her direction adhere to all safe systems of work applicable to the area of work.

•To undertake appropriate risk assessments and implement risk reducing measures.

•To ensure staff under his/her direction is up to date with Trust policies, procedures and statutory training.

•Promote a culture that continually reviews performance using critical incident and complaints as tools for continuous improvement.

Responsibility for Research

•Foster, encourage and when possible resource research, for all professions within the directorate as a proactive measure to improve practice and outcomes.

•Participate in/or facilitate audits required for inspection purposes e.g. The Health Commission, KPMG, SHA, PCT. 

Person specification

Qualifications

Essential criteria

Educated to degree or equivalent in a management subject. Evidence of recent professional and personal career development. Post Graduate – management qualification or relevant experience.

Desirable criteria

NHS Management qualification. Project Management Qualification.

Experience

Essential criteria

Operational Management experience. Proven ability to manage change service activity. Proven ability to meet targets and objectives within a demanding pressured environment against challenging deadlines. Well developed leadership and motivational skills to facilitate working within and leading a large team. Proven ability to manage a large group of staff and implement Human Resource Strategies. Ability to empower, coach and support staff. Writing and implementing policy and procedure.

Desirable criteria

Detailed understanding and experience of the operation of acute hospital services. Experience of managing a large budget. Experience of successful project management

Skills

Essential criteria

Excellent leadership and management skills. Analytical and problem solving skills. Excellent communication skills, both written and verbal with experience of disseminating information via reports and presentations to a wide range of audiences in terms of both size and composition. Ability to work independently as well as a member of a team. Ability to self manage with high levels of motivation and a flexible approach to work. Excellent organisational skills and the ability to prioritise workload within timescales and meet deadlines.

Desirable criteria

Project Management skills Good IT skills with evidence of the ability to access and use complex health related data. Proficient in the use of MS Office, Excel, Access, Work and Powerpoint.

Knowledge

Essential criteria

Knowledge of current health policy. Knowledge of issues relating to the specialities within the role HR Management Knowledge of data security and confidentiality issues

Additional

Essential criteria

Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation. Ability to travel between sites

---