Assistant Practice Manager/GP Assistant

Found in: Talent UK C2 - 2 weeks ago

Heywood, United Kingdom Rochdale Health Alliance Full time

Job summary

We are looking to appoint an assistantpractice manager to join our busy GP practice.You will be responsible for theproduction of performance and quality standards within the practice. To managedata quality issues, providing advice and guidance to all practice staff in theuse of the clinical system. To oversee the claims process for work undertakenas part of enhanced national or local services.

Main duties of the job

To act aspractice administrator for the clinical system and as practice co-ordinator forIT hardware issues, working closely with the ICO and Shared Services asresponsibility for computer hardware is transferred to the ICO.

You will be responsible for the generaladministrative and oversea reception duties within the Practice and work withour established processes, policies and procedures to provide a comprehensive high-qualityservice and deal efficiently and courteously with patient enquiries.

You will have excellentcommunication skills, a compassionate and friendly nature who can operate in a busyenvironment with a range of people and professions, as you will be working ourclinical and administration teams.

IT skills are essential, as you willbe regularly creating searches, data input and monitoring our achievements andprogress against national, local, and internal targets. You will also process prescriptionrequests and provide a full administrative and secretarial service.

This role is ideal for someone who ishighly organised and an effective communicator who can provide a professionaland warm welcome to our patients, ensuring every contact is of the highestquality.

About us

Rochdale Health Alliance (RHA) was established in 2016, by GP practices from across the Rochdale Borough.

Our Vision:

To work collaboratively with members, partners, and stakeholders to improve care and health outcomes for patients To sustain the future of local Primary Care Practices To be representative and supportive of all practices and lead the design and delivery of new ways of working - Ensuring local GP services are at the heart of the integrated system.

We have 31 member practices across Heywood, Middleton and Rochdale and have a dedicated team on hand to support practice needs. Our dedicated team has expertise that can provide support and expertise in finance, HR, communications, project management and strategy, and our aim is to ensure we share our knowledge to help our members improve their resources.

Job description

Job responsibilities

Production of Performance and Quality Information

To workwithin reception.

Clinicalcoding from hospital letters.

To be aware of national,local and practice quality standards for chronic disease management.

To Maintainand recall patients from registers.

To provide support toclinical sub-groups in correctly identifying and targeting patients forassessment and treatment.

To ensure staff are awareof the importance of maintaining disease registers and assist in the validationprocess.

To provide advice andsupport for clinical sub-groups and to produce regular reports on the progressof these groups in achieving their targets.

To assist in theproduction of information for clinical audit as requested by the clinical sub-groups.

Data quality

To work with the ICO tovalidate patient information, performing regular checks and quality audits.

To be responsible formapping patient information flows.

To provide support andtraining for current and new staff ensuring that data quality guidelines areunderstood and adhered to.

oPractice administrator forclinical system

To ensure the clinicalintegrity of the system working with the ICO to implement their guidance.

To oversee the security andvalidation processes for the clinical system.

To provide advice and guidanceto the practice in the change to becoming paper light.

To provide support adviceand training for current and new practice staff in the use of the clinical system

Practice co-ordinator forIT hardware

To maintain an equipmentlog ensuring that ICO and practice owned equipment is readily identifiable.

To provide support andtraining for current and new staff in resolving simple problem with PCs andprinters.

To liaise with GM ITsupport department to resolve other hardware and software issues.

Deputise for the practicemanager in the practice managers absence.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance.

Discuss with other members of the team how the policies, standardsand guidelines will affect own work.

Participate in audit where appropriate.

Person Specification

Experience

Essential

Experience working with the public. Experience at dealing with complaints from customers/patients. Driving or delivering change within a business.

Desirable

Experience working in a healthcare setting. Experience of working in Primary Care. Some leadership experience (worked in and managed a team). Health and Safety Management. Hr Experience.

Qualifications

Essential

GCSEs at grade C or equivalent (or 4-9), including English and Maths. Training in administration/clerical duties at NVQ level or above. NVQ Level 2/3 in Customer Services or Health Care or related discipline.

Desirable

Higher qualifications in Business/Primary Care Management. Any other relevant qualification such as ILM, CMI etc.

Knowledge/Skills

Essential

Strong IT Skill. Clinical Coding. Quality and Outcomes Framework. Understanding of how to work effectively in a fast-paced environment. Delegations Skills. Problem solving. Ability and skill to lead and motivate a team, creating a positive environment. Excellent communications skills across all forms of media to include: -Telephone -Email -In person

Desirable

EMIS user, Docman, Pathology, Patches. Proven Leadership skill. Prioritisation and Planning.

Qualities/Attributes

Essential

Personable and Approachable. Uses own initiative. Self-Motivated and able to work with minimal direction. Ability to work effectively under pressure. Sensitive and empathetic. Hardworking and Reliable. Resourceful with the ability to think outside the box.

Other

Essential

Ability to work flexibly including weekends/ evenings when necessary. Willingness to undertake assessment and complete further training or qualifications.

  • Assistant Merchandiser

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    Heywood, United Kingdom Rise Resourcing Full time

    The objective of this role is to work within the Merchandising team to maximise commercial opportunities on your product areas throughout effective management of stock intake. Main Duties and Responsibilities (not exhausted to):Trading:• Prepare weekly review of stores and product in preparation for Monday trading meeting• Provide weekly trading actions...

  • Assistant Merchandiser

    Found in: Whatjobs ES C2 - 1 week ago

    Heywood, United Kingdom Rise Resourcing Full time

    The objective of this role is to work within the Merchandising team to maximise commercial opportunities on your product areas throughout effective management of stock intake. Main Duties and Responsibilities (not exhausted to): Trading: • Prepare weekly review of stores and product in preparation for Monday trading meeting • Provide weekly trading...

  • Assistant Merchandiser

    Found in: Talent UK 2A C2 - 1 week ago

    Heywood, United Kingdom Rise Resourcing Full time

    The objective of this role is to work within the Merchandising team to maximise commercial opportunities on your product areas throughout effective management of stock intake. Main Duties and Responsibilities (not exhausted to):Trading:• Prepare weekly review of stores and product in preparation for Monday trading meeting• Provide weekly trading actions...

  • Assistant Merchandiser

    Found in: Appcast UK C2 - 1 week ago

    Heywood, United Kingdom Rise Resourcing Full time

    The objective of this role is to work within the Merchandising team to maximise commercial opportunities on your product areas throughout effective management of stock intake. Main Duties and Responsibilities (not exhausted to):Trading:• Prepare weekly review of stores and product in preparation for Monday trading meeting• Provide weekly trading actions...

  • Assistant Merchandiser

    Found in: Appcast UK C C2 - 1 week ago

    Heywood, United Kingdom Rise Resourcing Full time

    The objective of this role is to work within the Merchandising team to maximise commercial opportunities on your product areas throughout effective management of stock intake. Main Duties and Responsibilities (not exhausted to):Trading:• Prepare weekly review of stores and product in preparation for Monday trading meeting• Provide weekly trading actions...

  • Accounts Assistant

    1 day ago

    Heywood, United Kingdom Simpson Judge Ltd Full time

    Accounts Assistant Location - Heywood (OL10) Salary - £16,000- 22,000 (DOE) Main duties include but not limited to: - Daily Bank reconciliation - Purchase Ledger - Processing invoices - Allocating payments - Weekly suggested payment run - Fixed asset register - Accruals - Prepayments - Line by line cost analysis - Other accounting duties - Experience with...

  • Accounts Assistant

    3 days ago

    Heywood, United Kingdom Simpson Judge Full time

    Accounts Assistant Location - Heywood (OL10) Salary - £16,000- 22,000 (DOE) Main duties include but not limited to: - Daily Bank reconciliation - Purchase Ledger - Processing invoices - Allocating payments - Weekly suggested payment run - Fixed asset register - Accruals - Prepayments - Line by line cost analysis - Other accounting duties - Experience with...

  • Accounts Assistant

    2 days ago

    Heywood, United Kingdom Recruitment Solutions (NW) Ltd Full time

    Location : Heywood Salary : £22,000 - £23,000 Consultants : Cassidy Pinder & Karen Reynolds We are currently working with a great family ran business in the Heywood Area, who specilaise within the telecommunications industry. They currently have a great opportunity for an Accounts Assistant to join their team. **What you can expect**: - Competitive...

  • Lunchtime Assistant

    5 days ago

    Heywood, United Kingdom Fisherfield Childcare Full time

    Hours: 11:00am - 2:00pm, Monday to Friday, Term Time Only Pay £9.35 to £9.80 per hour **Responsibilities**: - Supervise children during lunchtime, ensuring their safety and wellbeing at all times - Help with the serving and distribution of meals - Encourage good table manners and hygiene practices - Assist with clearing up after lunch and tidying the...

  • Accounts Assistant

    6 days ago

    Heywood, United Kingdom Platinum Financial Recruitment Full time

    **LOCATION** **Heywood** **SALARY** **£22000 - £25000** **JOB TYPE** **Permanent** **REF** **RA2307-26_1690213311** Accounts Assistant - Hybrid Working Heywood £22,000 - £25,000 This is a company who are actively making a difference and genuinely changing people’s lives! I am supporting a charity in Heywood who have grown substantially...

  • Care Assistant

    5 days ago

    Heywood, United Kingdom Routes Healthcare Full time

    **Care Assistant** **Locations: Heywood, OL10** **Shift Patterns: Nights, Monday - Sunday, 22:00 - 07:00** **Rate of Pay: £11.09 per hour (including holiday pay)** **Driver Required**: may be required **Required experience**: - at least 6 months experience as a care assistant or in the care sector. - We provide full in-house training & development...

  • Accounts Assistant

    1 week ago

    Heywood, United Kingdom Platinum Financial Recruitment Full time

    Accounts Assistant - Hybrid Working Heywood £22,000 - £25,000 This is a company who are actively making a difference and genuinely changing people’s lives! I am supporting a charity in Heywood who have grown substantially during the pandemic due to the services they offer to help and support society’s most vulnerable. So not only will you come...

  • Accounts Assistant

    4 days ago

    Heywood, United Kingdom Platinum Financial Recruitment Full time

    Accounts Assistant - Hybrid Working Heywood £22,000 - £25,000 This is a company who are actively making a difference and genuinely changing people’s lives! I am supporting a charity in Heywood who have grown substantially during the pandemic due to the services they offer to help and support society’s most vulnerable. So not only will you come...

  • Medical Receptionist

    5 days ago

    Heywood, United Kingdom Hope Citadel Healthcare Full time

    Do you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service. Birtle View Medical Practice is run by Hope Citadel Healthcare, we are a team...

  • Medical Receptionist

    1 week ago

    Heywood, United Kingdom Hope Citadel Healthcare Full time

    Do you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service. Birtle View Medical Practice is run by Hope Citadel Healthcare, we are a team...

  • Breakdown Assistance Call Handlers

    3 days ago

    Heywood, United Kingdom ELS Recruitment Ltd Full time

    Our client is a Commercal Vehicle Recovery company specialising in commercial vehicle servicing and repair, and roadside assistance. We are looking to recruit Call Handlers to join an exisiting team either permanent day and night shifts. Dutiies will include: - Handling customer breakdown calls - Organising Mechanics to attend breakdowns - Booking...

  • Nursing Associate

    5 days ago

    Heywood, United Kingdom Hope Citadel Healthcare Full time

    This is an opportunity for a nursing associate to join the team at Birtle View Medical Practice, working under the supervision of the practice nurse team. Come and join us if you are looking to develop your skills as a nursing associate in a general practice setting, including assisting with the delivery of health promotion, phlebotomy, chronic disease...

  • Purchase Ledger Clerk

    1 week ago

    Heywood, United Kingdom The Best Connection Employment Group Full time

    Purchase Ledger Clerk - Heywood Our well respected client are looking to add to the team with an experienced Purchase Ledger Clerk, the working environment is supportive and offers ongoing training and development. Pay - £28k dependant on experience Hours - 40 Hours per week - 8am to 5pm - Monday to Friday **Responsibilities of the Purchase Ledger...

  • Purchase Ledger Clerk

    2 days ago

    Heywood, United Kingdom The Best Connection Employment Group Full time

    Purchase Ledger Clerk - Heywood Our well respected client are looking to add to the team with an experienced Purchase Ledger Clerk, the working environment is supportive and offers ongoing training and development. - Pay - £28k dependant on experience - Hours - 40 Hours per week - 8am to 5pm - Monday to Friday Responsibilities of the Purchase Ledger...

  • Assistant Merchandiser

    Found in: Jooble UK C2 - 7 days ago

    Heywood, Greater Manchester, United Kingdom Rise Resourcing Full time

    The objective of this role is to work within the Merchandising team to maximise commercial opportunities on your product areas throughout effective management of stock intake. Main Duties and Responsibilities (not exhausted to): Trading: • Prepare weekly review of stores and product in preparation for Monday trading meeting • Provide weekly trading...