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Housekeeper

4 months ago

Alnwick, United Kingdom Northumberland Full time

What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes.

A silver award-winner in the North East England Tourism Awards, The Hog’s Head Inn in Alnwick is named after the tavern in the Harry Potter books and films. Just a few minutes’ drive from Alnwick Castle, which doubled as Hogwarts in the first two boy-wizard films, this modern inn is close to The Alnwick Garden, Alnmouth and Northumberland National Park.

At The Inn Collection Group, we proudly stay true to our pub roots, creating inns where everyone would like to eat, drink, sleep and explore from. Our people are the key to the success of the group and help us to ensure the customer is at the heart of everything we do.

The Hogs Head Inn is now looking to recruit a Housekeeping Assistant.

*This is a live-out only position*

The Inn Collection Group is a multi award winning pubs with rooms company in outstanding locations across the North of England and Wales. Here at 'ICG' we deliver hospitality by living and breathing our core values of; Customer Focused, Courage, Execution, Honesty, Respect and Results all with our aim in Making People Happy.

Why Join Inn?
- Extra paid holiday in month of your birthday
- 50% off food in any of our Inns
- £1 bed and breakfast in any of our Inns during January, February or March
- 1/3 off room bookings all year round
- Employee Assistance Programme
- Weekly pay available
- Tronc (...that's tips to me and you)
- Working for Best Pub Employer at the Publican Awards
- Paid breaks in our Inns

Age-related pay rates apply for Under 21s. 
18-20 £9.00 per hour.Under 18s £7.50 per hour.

A successful Housekeeping Assistant candidate will:

  • Be friendly, with a good eye for detail
  • Be able to remain calm under pressure
  • React to guest requests so that we exceed expectations
  • Work as part of the Housekeeping team
  • Be able to work mornings through to mid-afternoon shifts as standard.
  • Be punctual, well turned out, and conscientious

Housekeeping Assistant duties include:

  • Cleaning rooms to our high standards
  • Ensuring all our public areas are presented in their best light – clean and welcoming
  • Reporting any maintenance issues to keep up with standards
  • Following guidelines to keep everyone safe
  • Working as part of the wider team with the shared goal of creating memorable visits.
  • Managing your stocks of linen, towels, and room supplies.