Housekeeper/cleaner

**Housekeeper/Cleaner**

Here at Host and Stay we are always looking for dedicated and friendly people to clean and look after our portfolio of properties. We are excited to offer this position.

Be part of a company that's different. A company that appreciates housekeeping is one of the most difficult jobs in our industry. A company that doesn't just pay a competitive wage but also regularly rewards hard work and optional social events outside of work.

We aren't like the big hotel companies, nor do we try to be. We are a small friendly team with a positive hard working culture, looking to recruit for our next phase of growth in Alnwick.

We have lots of staff members who have been with us many years and we believe we offer one of the best opportunities in the housekeeping sector in Alnwick.

Experience is not essential as full training will be provided. If you have an energetic can do attitude you will be an amazing fit for us. You need to be friendly, flexible, and always willing to help. Attention to detail and a reliable approach is a must.

**Responsibilities**:

- Cleaning luxury apartments including bedrooms, living rooms and bathrooms to a high standard (full training is given).
- The changing of linen and towels between guests.
- Ensuring and maintaining the presentation of houses for guests and owners.
- Stock control of household basics/essentials.
- Securing the property.
- As well as the main duties, the role will also include overlooking and managing the finer details unique to each property.
- Restock supplies such as soaps, shampoos, tea, coffee, sugar etc.
- Check all appliances in rooms are in working order.
- Reporting any necessary maintenance issues or replacements.
- Realign furniture and amenities according to prescribed layout.
- Respond to guest queries and requests.
- Ensure confidentiality and security of guest rooms.
- Follow all company safety and security procedures.
- Report any maintenance issues or safety hazards.
- Observe and report damage at the properties.

**Who is Host and Stay**

Host & Stay is based in Saltburn-by-the-sea and provides full service holiday home property management to over 1000 properties across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age old industry.

Our vision is simple, to help property owners maximise their income, maximise their returns, and reduce their fees and their hassle. We are on a mission to make the UK one of the most popular, guest centric holiday destinations in the world - but not at the expense of holiday homeowners paying high management fees and seeing very little, if any return on their investments. We want our customers and communities to succeed and thrive.

Our offices are more than just the space we work in. We encourage inspiration, creativity, and productivity in a relaxed and comfortable environment. We’re looking for people who are travelling in the same direction when it comes to the way we work, live our values, and deliver our services.

We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.

Why choose us?

The team here at The Host & Stay Group genuinely care about the work we do to transform the lives of our customers and we think this is a pretty big reason to love your career at The Host & Stay Group.

Our people are our best asset, so we want to make sure your wellbeing is the best it can be. Our responsibilities as an employer extend beyond the workplace, we want to make sure we can help and support you when you need it most.

**Job Types**: Permanent, Zero hours contract

**Salary**: £10.50-£11.50 per hour

**Benefits**:

- Casual dress
- Employee discount
- Health & wellbeing programme
- Paid volunteer time

Schedule:

- Day shift

Work Location: In person