Spa Therapist
3 months ago
About Us
The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.
We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf, and we are the home of great guest service. People are our passion, and we believe each associate plays a vital role in providing memorable memories to our guests.
We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.
We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to employee assistance line (EAP) and FREE fitness access.
Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.
When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight at a discounted rate, where available.
A career at Old Course Hotel, what’s not to love?
*All benefits subject to availability
About the Role
Our award-winning Kohler Waters Spa is the only one outside the US and creates relaxing and rejuvenating experiences for all of our guests and members. Led by our Kohler Waters Spa Operations Manager, we are looking for a Spa Therapist to join our friendly and enthusiastic team in our 5 Bubble Spa.
Duties and Responsibilities
· Carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.
· Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with Health and Safety legislation.
· To ensure all equipment is fully operational and clean and report any defects to our Spa Operations Manager at any time of the day. To ensure all equipment and utensils are appropriately sterilized.
· Liaising with our Spa Operations Manager and Spa Receptionist re scheduled treatments, changes and additions.
· Keep up to date with developments relating to product ranges and new treatments.
· Attending all relevant training courses
· Assist guest in providing accurate information in a courteous manner, staying with guest throughout the treatment and promoting appropriate retail products or additional services
· Providing excellent customer service to all guests, always displaying a high level
· Sharing knowledge of all resort facilities, services and policies.
About you
You will be a Level 3 NVQ qualified Therapist with a passion for exceptional customer service. Ideally you will have experience within an similar role and have gained ITEC/BABTAC/CIDESCO however, these are not essential as full training will be given. Having strong attention to detail, the ability to work well as an individual and as part of a team and a can-do attitude are all essential for this role.
Salary
We are looking for Spa Therapists to join us on a flexible basis, with full-time and part-time shift patterns available. This role will include an element of weekend working.
In return, we offer a competitive hourly rate up to £ per hour, depending on your experience, plus commission (8% commission on treatments and 10% commission on your retail sales) and an excellent range of employee benefits.
Benefits include:
Internal and external trainings all over the year, including Made for life cancer training
Free on-site parking
Lunch meal provided on-site
Free fitness and leisure access
Generous discounts in our food and beverage outlets
Generous discounts in our award-winning spa
Free Golf at our Dukes golf course
24/7 employee assistance line - All of our associates are eligible to access the Hospitality Action’s Employee Assistance Programme (EAP). This assistance line is supported by a comprehensive care package of services and benefits that takes a holistic approach to employee welfare. Like the industry it serves, the assistance line is open 24/7, 365 days a year and includes a translation service for over 170 languages. The benefits available include access to debt advice and legal guidance.
Bespoke wellbeing programme with regular external facilitator
Subsidised taxi service at certain times
*All benefits subject to availability
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