Customer Service Advisor
1 month ago
We are looking to recruit a Customer Service Advisor to join our team on our Waltham Forest Contract.
About the Role
Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email.
Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.
About You
Candidates will have the following:
Social Housing and Repair and Maintenance background. Proven experience in scheduling/planning Disrepairs, Voids, or Complex works. Competent in communicating with direct operatives, subcontractors, and residents. Basic building maintenance knowledge duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Good level of written English Good computer skills Good project management skills Good communication skills ability to communicate with different stakeholders at different levels Passionate about service delivery and customer satisfaction.Benefits
26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers-
Customer Service Advisor
1 day ago
Waltham Forest, United Kingdom GLL Full time**Role: Customer Service Advisor** **Location: Waltham Forest: Chingford Leisure Centre** **Salary: £13.57 per hour** GLL is looking for a Customer Service Advisor in Waltham Forest at Chingford Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the...
-
Customer Service Advisor
2 weeks ago
London Borough of Waltham Forest, United Kingdom Morgan Sindall Property Services Full timePermanent Part Time - 20 hours per week (Monday and Friday 11:00 - 20:00 and Wednesday 16:00 - 20:00) We looking to recruit a Customer Service Advisor to join our Waltham Forest Contract based from our Osprey House Office (E4 8TD) About the Role Joining our team, you’ll be responsible for high volumes of calls liaising with clients,...
-
Customer Service Advisor
1 month ago
Borough of Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time**Customer Service Advisor(s)** The PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service to our customers at all times. The position requires a...
-
Customer Service Advisor
4 weeks ago
Borough of Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time**Customer Service Advisor(s)** The PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service to our customers at all times. The position requires a...
-
Customer Service Advisor
4 weeks ago
Borough of Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time**Customer Service Advisor(s)** **WA7 3DJ** The PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service to our customers at all times. The position...
-
Customer Service Advisor
1 month ago
Borough of Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time**Customer Service Advisor** **37.5 hours a week** **Runcorn, Cheshire** **£21,853** The PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service...
-
Customer Service Advisor
2 days ago
London Borough of Lambeth, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor at Vauxhall Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...
-
Customer Service Advisor
3 days ago
Metropolitan Borough of Gateshead, United Kingdom Major Newton Aycliffe Full timeWhats on Offer; Weekly PayTemp to Perm Incoming calls only Access to free 24/7 Health advise Discounted Gym Membership Free car parking Overtime after 40 hrs Major Recruitment are currently seeking experienced Customer Service Advisors to join our team in Gateshead. This is a great opportunity to secure a full time ongoing position. The Role; Handling...
-
Service Advisor
3 weeks ago
Waltham Cross, United Kingdom Holt Recruitment Ltd Full timeService Advisor - £31,000 – Main Dealership – Waltham Cross Our client, a main dealership in Waltham Cross is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package.8am-6pm Monday-FridaySaturday's on...
-
Service Advisor
4 weeks ago
Waltham Cross, United Kingdom Holt Recruitment Ltd Full timeService Advisor - £31,000 – Main Dealership – Waltham Cross Our client, a main dealership in Waltham Cross is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package.8am-6pm Monday-FridaySaturday's on...
-
Sales Advisor
1 month ago
London, United Kingdom Switch Advisor Ltd Full time**Sales Advisor** Switch Advisor Ltd is a growing company that is looking for a sales advisor to join our team. A sales advisor is a professional who provides guidance and advice to potential customers or clients regarding products or services offered by a company. Their primary goal is to understand the customer's needs, preferences, and requirements, and...
-
Customer Service Advisor
1 month ago
Waltham Abbey, United Kingdom Huntress Full time**Customer Service Advisor - Finance Department **Salary**: £20k - £21k Location: Waltham Abbey** We are recruiting for a full time opportunity, based in Waltham Abbey for a Customer Service Advisor. Your role will be supporting the business and their customers with timely payments of outstanding invoices, while working with the customer to find a...
-
Customer Service Advisor
3 weeks ago
Metropolitan Borough of Gateshead, United Kingdom Novax Recruitment Ltd Full timeJob Title: Customer Service Advisor - Housing Location: GatesheadPay Rate: £15 Umbrella P/H Job Type: Full Time Contract - Office BasedThe RoleTo be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standardsTo accurately process and reconcile income in line with the Council's...
-
Advisor services
5 days ago
New Forest, Hampshire, United Kingdom FTH Hire Group Full timeFTH Hire Group is one of the largest and fastest growing independent plant and tool hire companies in the UK, with ten depots across the South of England and Scotland. We have a fantastic opportunity for a Customer Service Advisor/Hire Controller to work at our Southampton Depot. You will be responsible for working behind the trade counter serving customers...
-
Customer Service Planner
1 month ago
Waltham Forest, United Kingdom Morgan Sindall Property Services Full time**Permanent - Full Time 40 hours** We are looking to recruit a Customer Service Planner to join our team our in Waltham Forest. **About the Role** Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our...
-
Service Advisor
4 weeks ago
Waltham Cross, Hertfordshire, United Kingdom Holt Recruitment Full timeService Advisor - £31,000 Main Dealership Waltham Cross Our client, a main dealership in Waltham Cross is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package. - 8am-6pm Monday-Friday - Saturday\'s on...
-
Advisor Services Administrator
2 weeks ago
Waltham Cross, Hertfordshire, United Kingdom Sprint Recruitment Limited Full timeSERVICE ADVISOR Location of Service Advisor / Aftersales Advisor / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Vehicle Scheduler: Salary of the Service Advisor / Aftersales Advisor / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Vehicle...
-
Advisor Services Administrator
2 weeks ago
Waltham Cross, Hertfordshire, United Kingdom Sprint Recruitment Limited Full timeSERVICE ADVISOR Location of Service Advisor / Aftersales Advisor / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Vehicle Scheduler: Salary of the Service Advisor / Aftersales Advisor / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Vehicle...
-
Customer Service Advisor
4 weeks ago
London, United Kingdom Black & White Full time197 - London - Permanent - £29,000 - £31,000 Ever wanted to work for a business that puts its people first when it comes to their development? Our rapidly growing client is looking to bring in an experienced Customer Service Advisor to take on a highly rewarding role speaking with existing customers. If the above sounds like you read on! If you are not,...
-
Customer Service Advisor
4 weeks ago
London, United Kingdom Black & White Full time196 - London - Permanent - £29,000 - £31,000 Ever wanted to work for a business that puts its people first when it comes to their development? Our rapidly growing client is looking to bring in an experienced Customer Service Advisor to take on a highly rewarding role speaking with existing customers. If the above sounds like you read on! If you are not,...