Stakeholder Manager

2 weeks ago

Falmer, United Kingdom Kier Group Full time

We're looking for a Customer & Stakeholder Manager to join our Natural Resources team, within a commutable distance to Falmer. In this role you'll be a key stakeholder and customer engagement manager on the mobilisation and ongoing operations of our new 7 year, c£1bn framework with Southern Water.

 

Location: Falmer, East Sussex up to 3 days a week
Contract: Permanent, Full Time – flexible and part time hours may be available if desired, just let us know

 

Responsibilities

We're looking for a Customer & Stakeholder Manager to join NRNN business unit. In this role you'll be responsible for fostering strong relationships with our customers and key stakeholders, and will play a pivotal role in ensuring customer satisfaction, managing stakeholder expectations, and contributing to the overall success of Kier and Southern Water. Work being carried out is design and build activity across the Southern Water portfolio of non-infrastructure, water and wastewater projects. Services covering the counties of Kent, Sussex and Hampshire, including the Isle of Wight.

Your day to day will include:

  • Promoting a safe, collaborative, and high-performing culture where everyone belongs, contributes and thrives.
  • Leading, managing and engaging with all project stakeholders both internal and external, including regulatory bodies, local authorities, customers, community groups, Southern Water, Operations etc.
  • Developing and successfully delivering stakeholder and customer engagement plans and managing stakeholder and customer mapping, preparing communications to stakeholders and respond to stakeholder enquiries.
  • Working collaboratively with other members of the project team, liaising with the wider Kier Group and providing briefings and support to operational teams for meetings with stakeholders/customers.
  • Arranging and attending stakeholder/customer meetings and ensure feedback of responses and requests to operational teams are responded to within agreed timescales.

What are we looking for?

This Customer & Stakeholder Manager is great for you if you have:

  • Significant experience of managing engagement with clients, customers and other stakeholders
  • Experience in developing and successfully implementing stakeholder and customer engagement plans.
  • Proven ability to work and multi-task under pressure, respond quickly to changing situations in complex project environments, preparing responses/narrative quickly and clearly.
  • Strong people management and project management skills with familiarity using various CRM systems essential.
  • High degree of accuracy in executing work with the ability to schedule work and deliver to tight deadlines.

We're all about finding potential here at Kier, and transferrable skills are always welcome So, even if you don't tick every box, please apply and we can have a chat.

 

Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

 

Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

 

We look forward to seeing your application to join the #constructionrevolution #joinkier #LI-CH1

 

  • Stakeholder Engagement Specialist

    2 weeks ago

    Falmer, East Sussex, United Kingdom Kier Group Full time

    We're seeking a Customer & Stakeholder Manager to join our Natural Resources team, within a commutable distance to Falmer. In this role, you'll be a key stakeholder and customer engagement manager on the mobilisation and ongoing operations of our new 7 year, c£1bn framework with Southern Water.Responsibilities:Promote a safe, collaborative, and...

  • Customer & Stakeholder Engagement Specialist

    2 weeks ago

    Falmer, East Sussex, United Kingdom Kier Group Full time

    We're seeking a skilled Customer & Stakeholder Engagement Manager to join our Natural Resources team. This role will be a key stakeholder and customer engagement manager on the mobilisation and ongoing operations of our new 7-year framework with Southern Water.Responsibilities:Foster strong relationships with customers and key stakeholders.Ensure customer...

  • Senior Commercial Manager

    4 weeks ago

    Falmer, East Sussex, United Kingdom MWH Treatment Full time

    MWH Treatment is seeking a Senior Commercial Manager/Commercial Director to lead the commercial team at the Southern Water Region. This role will be responsible for managing a £1 million per year region, providing commercial support and leadership to projects/contracts, and ensuring commercial discipline is maintained throughout the framework duration.Key...

  • Senior Commercial Manager

    4 weeks ago

    Falmer, East Sussex, United Kingdom MWH Treatment Full time

    MWH Treatment is seeking a Senior Commercial Manager/Commercial Director to lead the commercial team at the Southern Water Region. This role will be responsible for managing a £1 million per year region, providing commercial support and leadership to projects/contracts, and ensuring commercial discipline is maintained throughout the framework duration.Key...

  • Senior Commercial Manager

    4 weeks ago

    Falmer, East Sussex, United Kingdom MWH Treatment Full time

    MWH Treatment is seeking a Senior Commercial Manager/Commercial Director to lead the commercial team at the Southern Water Region. This role will be responsible for managing a £100-150 million per year region, providing commercial support and leadership to projects/contracts, and ensuring commercial discipline throughout the framework duration.Key...

  • Senior Commercial Manager

    4 weeks ago

    Falmer, East Sussex, United Kingdom MWH Treatment Full time

    MWH Treatment is seeking a Senior Commercial Manager/Commercial Director to lead the commercial team at the Southern Water Region. This role will be responsible for managing a £100-150 million per year region, providing commercial support and leadership to projects/contracts, and ensuring commercial discipline throughout the framework duration.Key...

  • Senior Commercial Manager

    4 weeks ago

    Falmer, East Sussex, United Kingdom MWH Treatment Full time

    MWH Treatment is seeking a Senior Commercial Manager/Commercial Director to lead the commercial team at the Southern Water Region. This role will be responsible for managing a £100-150 million per year region, providing commercial support and leadership to projects/contracts, and ensuring commercial discipline is maintained throughout the framework...

  • Senior Commercial Manager

    4 weeks ago

    Falmer, East Sussex, United Kingdom MWH Treatment Full time

    MWH Treatment is seeking a Senior Commercial Manager/Commercial Director to lead the commercial team at the Southern Water Region. This role will be responsible for managing a £100-150 million per year region, providing commercial support and leadership to projects/contracts, and ensuring commercial discipline is maintained throughout the framework...

  • Senior Project Manager

    3 weeks ago

    Falmer, East Sussex, United Kingdom Southern Water Full time

    Job OverviewSouthern Water is seeking a dynamic Senior Project Manager to spearhead the delivery of high-profile projects and programs that shape the future of wastewater services and Capital Delivery.This is a unique opportunity to lead multidisciplinary teams, manage complex projects, and ensure that Southern Water continues to provide reliable and...

  • Project Manager Capital Delivery Specialist

    3 weeks ago

    Falmer, East Sussex, United Kingdom Southern Water Full time

    About Southern WaterSouthern Water is a leading water and wastewater services company that is committed to delivering high-quality services to its customers. We are currently seeking a skilled Project Manager to join our Capital Delivery team.Job SummaryWe are looking for a highly motivated and experienced Project Manager to lead our Capital Delivery...

  • Senior Commercial Manager/Commercial Director

    5 months ago

    Falmer, United Kingdom MWH Treatment Full time

    MWH Treatment is looking to strengthen their Commercial team with a Senior Commercial Manager/Commercial Director based at the Southern Water Region. The purpose of this role is to lead the frameworks next amp cycle. Managing a £100-150 million per year region, you will provide commercial support and leadership to projects/contracts and ensure that...

  • MEICA Operations Manager

    3 weeks ago

    Falmer, East Sussex, United Kingdom MWH Treatment Full time

    MEICA Manager Opportunity at MWH TreatmentMWH Treatment is seeking a highly skilled MEICA Manager to join our operations team for our CMDP (Southern Water) joint venture framework. Based at Burham WSW, this role will involve taking total responsibility for the delivery of MEICA at this site, working closely with the operational and delivery team.About the...

  • Senior Commercial Manager/Commercial Director

    23 hours ago

    Falmer, East Sussex, United Kingdom MWH Treatment Full time

    MWH Treatment is seeking a Senior Commercial Manager/Commercial Director to lead the frameworks next cycle. With a £100-150 million per year region under management, the role will provide commercial support and leadership to projects/contracts and ensure commercial discipline is maintained throughout the framework duration.Key Responsibilities:Strategic...

  • Project Manager

    2 weeks ago

    Falmer, East Sussex, United Kingdom Kier Group Full time

    We are seeking a highly skilled Project Manager to join our team at Kier Group. As a Project Manager, you will be responsible for leading projects from conception to handover, ensuring timely and smooth delivery.Key responsibilities include:Leading projects from conception to handover, ensuring timely and smooth delivery.Ensuring the highest standards of...

  • Senior Commercial Manager/Commercial Director

    3 weeks ago

    Falmer, East Sussex, United Kingdom MWH Treatment Full time

    MWH Treatment is seeking a Senior Commercial Manager/Commercial Director to lead the commercial team in the Southern Water Region. This role is responsible for developing and implementing commercial strategies to drive business growth and profitability.Key Responsibilities:Commercial Strategy: Develop and implement commercial strategies to achieve company...

  • Project Manager Capital Delivery Lead

    2 weeks ago

    Falmer, East Sussex, United Kingdom Southern Water Full time

    About Capital DeliverySouthern Water's Capital Delivery team is responsible for managing and executing large-scale infrastructure projects that enhance and expand our water and wastewater services. These projects involve significant investment and are essential to maintaining, upgrading, and developing our infrastructure.We're looking for a Project Manager...

  • Business Development Manager

    1 week ago

    Falmer, East Sussex, United Kingdom Southern Water Full time

    As a Business Development Manager at {company}, you will be responsible for identifying new business opportunities and developing strategies to capitalize on them. Your primary goal will be to drive revenue growth and increase the company's market share. Responsibilities: Conduct market research and analyze industry trends to inform business development...

  • Senior Project Manager

    3 weeks ago

    Falmer, East Sussex, United Kingdom Southern Water Full time

    Job Title: Senior Project ManagerLocation: Durrington or Falmer – Hybrid Working with occasional site visitsSalary: up to £75,000 depending on skills and experienceSouthern Water is seeking a dynamic Senior Project Manager to spearhead the delivery of high-profile projects and programs that shape the future of wastewater services and Capital Delivery....

  • Senior Project Manager

    2 weeks ago

    Falmer, East Sussex, United Kingdom Southern Water Full time

    Job Title: Senior Project ManagerLocation: Durrington or Falmer – Hybrid Working with occasional site visitsSalary: up to £75,000 depending on skills and experienceSouthern Water is seeking a dynamic Senior Project Manager to spearhead the delivery of high-profile projects and programs that shape the future of wastewater services and Capital Delivery....

  • Senior Project Manager

    2 weeks ago

    Falmer, East Sussex, United Kingdom Kier Group Full time

    We are seeking a Senior Project Manager to join our team at Kier Group. This role will involve leading projects from conception to handover, ensuring timely and smooth delivery.Key Responsibilities:Leading projects from conception to handoverOverseeing health and safety standards on projectsManaging relationships with clients, subcontractors, and other...