Oracle Implementation Officer

2 months ago

Sunderland, United Kingdom City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Full time

Job summary

An opportunityhas arisen within the CHoICE Procurement Services Systems Team for an OracleImplementation Officer providing a co-operative, efficient and reliableProcurement systems support to the CHoICE Procurement Service and Trust.

The roleprovides invaluable procurement support to the hospital sites. Key duties andtasks include the role out and maintaining of CHoICE procurement systems ofOracle and NHS Supply Chain to end users of the organisation. To providetraining and a continuous support service to end users. To ensure that thesystem hierarchies are setup in compliance with Trust and CHoICE Scheme ofDelegation and audit requirements and a key function of creating, uploading andmaintaining of online supplier catalogue databases.

You will needto be able to work under your own initiative without close supervision, beliterate and numerate with excellent customer service and organisationalskills. Good and clear verbal communication and interpersonal skills are vitalto this role and you will be liaising with various members of hospital staffworking across all levels.

The post willbe based at Sunderland Royal Hospital however travel to other sites may berequired.

Candidatesshould have some experience of Electronic Purchasing systems preferably Oracleand NHS Supply chain and knowledge and experience of MS Excel.

We offer asupportive learning environment and encourage staff to build their skillsthrough work-related courses and internet based learning.

Main duties of the job

To work underthe guidance and direction of the Deputy Procurement Operational Manager andprovide support to the day to day running and maintaining of the overall ProcurementPurchasing systems.

The role isresponsible for the maintaining and development of Procurement Purchasingsystems of Oracle and NHS Supply Chain. Maintaining system hierarchies in linewith the Organisations Scheme of Delegation. To provide a customer service function,in providing training and support to end users of the procurement systems,improving quality and providing a seamless service to our internal customers.To support CHoICE Procurement Services with the key system support of creating,uploading and maintaining online catalogue databases, ensuring that local and nationalpricing agreements are uploaded onto our Procurement systems maximising costimprovement and benefits to our Organisation.

The roleinvolves the use of multiple computer systems so skills are a requirement.

The ProcurementSystems team service runs Monday to Friday between the hours of 08:00 and 17:00and the Procurement Department offers a flexible working policy.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). Based at Sunderland Royal Hospital, providing a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement specialists and pharmacists.

Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

Job description

Job responsibilities

To facilitate the implementation of the Oracle Finance & Procurement computer system, on-line requisitioning roll out program, into South Tyneside & Sunderland NHS Foundation Trust (Inc all Community hubs) and City Hospitals Commercial Enterprises Ltd (CHoICE). To provide training prior to go live, post implementation review and ongoing training as needs arise. To provide training notes for all end users. To ensure that the requirements of the post keep up to speed with e-commerce developments and enhancements as the Oracle system develops within the North East Patch (NEP).

PLEASE SEE JOB DESCRIPTION FOR FURTHER DETAILS

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please further information

Person Specification

Personal Qualities

Essential

Self-motivating, as you will be working alone at times Career minded, as there are opportunities for development Team player to affect delivery of services across the Trust

Desirable

Responsible and caring attitude, as the work we undertake facilitates frontline staff to provide services to our patients, staff and visitors

Skills

Essential

Good communication skills required as communications take the form of verbal, telephone and email methods, and you must be able to reply in all forms Good organisational skills Good prioritisations skills, as you need to ensure delivery of operational services required and address matters of an urgent nature

Experience

Essential

Previous customer services experience of dealing with customer queries to a satisfactory outcome, and by all communication methods

Desirable

VDU experience, including desktop or laptop PC usage, software package applications and ability to input data into systems Data input and preparation, of paper based documentation for upload into computerised systems Previous experience of using Hand held scanners for bar coding, stock management etc Knowledge of Health & Safety requirements

Attitude

Essential

Ability to work alone at times Ability to work under pressure, especially at peak times Calm disposition Strong work ethic Desire to achieve results, and provide a first class service to our customers

Qualifications

Essential

Basic Numeracy & Literacy Skills to Level 1 or equivalent CSE or GCSE level of education Basic IT Skills

Desirable

Knowledge of software packages such as Microsoft, on-line systems, NHSSC, Oracle etc Qualifications arising from courses such as ECDL etc

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