Network Markets Manager

3 months ago

London, United Kingdom Brown Brothers Harriman Full time

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

The Network & Counterparty Relationship Management (NCRM) group is responsible for managing Brown Brothers Harriman’s network of subcustodians and correspondent bank relationships for cash and securities in over 90 markets and providing value to both external and internal clients through market expertise and delivery of market information. The group is comprised of Bank Relationship Management, Market Information, Direct Client Consultancy and Risk and Compliance teams. The group is located globally, in Boston, New York, London and Hong Kong.

Brown Brothers Harriman is currently recruiting a Senior Network Manager in London to join NCRM. The NCRM team engages directly with local banks and other local market participants to ensure that our client products and servicing reflects a deep understanding of the markets in our global custody network. In this role you will be responsible for keeping abreast of market and regulatory developments and translating that expertise into insights that can be shared with internal and external clients, prospects and other market counterparts. Through information accessed through our subcustodian and correspondent bank relationships, the Senior Network Manager is responsible for communicating market updates directly to our key clients both in the form of regular relationship dialogue, hosted client conference calls and through the maintenance of BBH’s market information and global risk products.

This role requires strong analytical, written and oral communication skills, and there is a particular emphasis on the analysis of information related to market practices and regulatory changes and the production of insightful communications to external clients. The Senior Network Manager is responsible for coordination with internal groups (including Service Delivery, product teams, Relationship Management, Compliance, and Legal) to ensure that our market insights appropriately reflect an understanding of markets, clients, BBH operating models, etc.

Key responsibilities include:

Market Intelligence and Product Support

Maintain in depth knowledge of foreign markets including local market practices and regulations

Advise internal departments of market changes in a timely manner

Represent BBH in industry working groups and industry events/forums in Europe as a market specialist and liaison

Develop an in-depth understanding of market practices and procedures to be able to respond to questions received from internal and external clients

Draft and issue urgent publications on market events impacting our client’s investments

Relationship Management

Act as a primary relationship contact for subcustodians banks

Conduct regular and ongoing monitoring of service levels with subcustodian banks

Conduct annual local market due diligence and arrange meetings with sub custodian banks (remote conference/video calls, onsite visits)

Coordinate efforts internally when regulatory or market changes require changes in processes and support; work closely with the Network Management group

Serve as an escalation point for internal service delivery teams to ensure service levels are followed and market risks are mitigated

Act as a Network escalation point for internal business lines on market and subcustodian related matters

Identify new opportunities and improved processing efficiencies, through an understanding of industry best practices

Foster a collaborative and inclusive team-oriented work environment.

Client Service

Synthesize, package and deliver value added market intelligence information to Network clients in collaboration with the Markets teams

Participate in internal working groups when regulatory or market changes require changes in processes and support; work closely with the Network Management group

Participate in client calls and meetings to provide market updates and insights to showcase expertise

Assist Client Relationship Managers to grow new business with existing clients and prospects by participating in due diligence meetings, RFPs, prospect sales presentations.

Advocate to the local markets on behalf of BBH and our clients to ensure markets operate in the most efficient, risk adverse manner possible.

Risk Management

Identify market risks and develop ways to mitigate them

Collaborate with internal departments in the development of operational workflows and assessment of operational risk considerations.

Qualifications:

Bachelor’s degree preferably in business, finance or English.

Strong knowledge and experience in the financial services industry, including knowledge of foreign securities and cash/FX market activities, regulations, products and market infrastructure entities and payment systems.

Global Custody Experience at least 8 years in industry/Network experience preferred.

Ability to build and maintain strong internal and external relationships.

Strong analytical skills as well as written and verbal communication skills.

Solid custody or transaction banking background and the ability to draw connections between market regulation and operational processes.

Solid background and experience in risk management, compliance and control practices (operational and market based)

Leader that collaborates well in a global team environment to ensure department and firm success.

Ability to influence and motivate staff across locations in order to resolve client issues

Ability to work both independently and as part of a team.

Ability to prioritize and manage multiple priorities in order to work quickly and accurately under pressure.

Ability to make sound decisions and solve problems, based on a balance of facts, experience, common sense.

Some business travel may be required.

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