General Manager

4 weeks ago

York, United Kingdom Trulieve Full time

ROLE SUMMARY

The General Manager will be responsible for managing personnel, inventory purchasing and tracking, sales goals and bonus targets, as well as the general day-to-day matters for their assigned store. The General Manager should support and motivate employees to perform at their highest while staying in regulatory compliance and follow approved Standard Operating Procedures. You will communicate effectively with all levels of the organization to implement and maintain store goals, protocols, policies, and procedures in accordance with company standards, maximize the SEE philosophy (Speed, Efficiency, Empathy) and maintaining the “yes” mentality. 

KEY DUTIES AND RESPONSIBILITIES 

Drives sales and revenue 

Maintain the highest level of presentation, customer service, and compassion to all patients 

Plan and implement strategies to drive service standards and attract new customers 

Coordinate daily customer service operations (e.g., sales processes, orders, and payments) 

Ensure maximum profitability and sales growth in all store functions by managing expense budgets, including deposits, accounts receivable, and profit and loss. 

Adhere to all cannabis state-specific regulations and laws, execute, and enforce compliance efforts. 

Create reports, analyze, and interpret retail data, such as revenues, expenses, and competition 

Conduct regular audits to ensure the store is functionable and presentable 

Review, maintain and update all departmental SOP’s and assure that any changes are communicated to employees and the most recent SOP versions are available 

Evaluate employee performance and identify hiring and training needs 

Supervise and motivate staff to perform their best 

Coach and support new and existing team members 

Monitor and maintain store inventory 

Communicate with customers and evaluate their needs 

Analyze consumer behavior and adjust product positioning 

Resolve customer complaints/issues 

Research emerging products and use information to update the store’s merchandise 

Schedule and analyze employee work times to ensure the store has adequate coverage daily 

SKILLS AND QUALIFICATIONS 

Bachelor’s degree preferred, four years related experiences and/or training or equivalent combination of education and experience 

Prior management experience, preferably in retail and/or customer service area is a plus 

Must have prior cash handling experience 

Must possess the ability to train, develop and evaluate a team of 40+ employees 

Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion 

Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices 

Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures 

Ability to interact with customers and team members respectfully and politely 

ADDITIONAL MINIMUM QUALIFICATIONS 

Must possess a valid driver’s license and a clear driving record 

Must be able to pass a level 1 and level 2 background check and drug screening 

Must be at least 21 years of age 

Must possess the mental and physical capacities necessary to perform the job duties 

PHYSICAL REQUIREMENTS 

While performing the duties of this job, the employee is: 

constantly required to move/traverse throughout entire facility, including confined spaces; accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices; 

frequently required to manipulate objects of varying sizes and weights (e.g., product, packaging, tools, office machinery); push/pull objects up to 50lbs; lift/carry/position objects up to 50lbs; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl); 

occasionally required to remain in a seated position. 

WORK SCHEDULE 

45+ hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays. 

Equal Opportunity Employer - Trulieve Supports a Drug Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.


Nearest Major Market: York PA
Nearest Secondary Market: Lancaster

  • General Manager

    2 weeks ago

    York, United Kingdom Middletons Full time

    We are looking for an experienced and commercially driven leader to be our next General Manager, responsible for one of our outstanding Hotels in York. Providing exceptional guest service and hospitality is our passion; our guests and our team are at the heart of everything we do. Your day to day; Be a sharp, confident and a true leader Work with and...

  • General Manager

    3 weeks ago

    York, United Kingdom Middletons Full time

    We are looking for an experienced and commercially driven leader to be our next General Manager, responsible for one of our outstanding Hotels in York. Providing exceptional guest service and hospitality is our passion; our guests and our team are at the heart of everything we do.Your day to day;Be a sharp, confident and a true leaderWork with and develop a...

  • General Manager

    2 weeks ago

    York, United Kingdom Middletons Full time

    We are looking for an experienced and commercially driven leader to be our next General Manager, responsible for one of our outstanding Hotels in York. Providing exceptional guest service and hospitality is our passion; our guests and our team are at the heart of everything we do. Your day to day; Be a sharp, confident and a true leader Work with and...

  • General Manager

    2 weeks ago

    York, United Kingdom Middletons Full time

    We are looking for an experienced and commercially driven leader to be our next General Manager, responsible for one of our outstanding Hotels in York. Providing exceptional guest service and hospitality is our passion; our guests and our team are at the heart of everything we do.Your day to day;Be a sharp, confident and a true leaderWork with and develop a...

  • General Manager

    2 weeks ago

    York, United Kingdom BramahHR Ltd Full time

    BramahHR are recruiting for a General Manager to join an exciting business based in York. This is a fantastic opportunity to join a thriving and highly motivated team. Responsibilities: Create, manage, and empower a brilliant and highly motivated teamSustain a clean, safe, and secure environment while providing excellent customer service and standards.Boost...

  • Support General Manager

    3 weeks ago

    York, United Kingdom Hickorys Smokehouse Full time

    Join the Hickory's Smokehouse TeamStep into a rewarding career with Hickory's Smokehouse, where BBQ brings joy!We are seeking a Deputy General Manager who can earn a competitive salary of up to £41,000 annually, including a Tip Jar.Are you a natural leader who can motivate a team and enhance guest experiences? Do you possess the ability to train, coach, and...

  • Assistant General Manager

    3 weeks ago

    York, United Kingdom Hickorys Smokehouse Full time

    Join the Hickory's Smokehouse TeamElevate your career in the vibrant world of hospitality with Hickory's Smokehouse.As a Deputy General Manager, you will receive a competitive compensation package of up to £41,000 annually, including a Tip Jar.Are you a natural leader who can motivate and inspire a team? Do you possess the skills to coach and develop staff...

  • General Manager In Training

    2 months ago

    York, United Kingdom Harvester Full time

    Do you have experience of leading a team to success and fancy making a move into the hospitality industry? Or maybe you already have experience in hospitality management and are ready to take the next step in your career. . With the support of your district and armed with a training plan you will grow your team and smash your targets.  You’ll be ready...

  • General Manager

    2 weeks ago

    York, YO1, Malton, United Kingdom Middletons Hotel Full time

    We are looking for an experienced and commercially driven leader to be our next General Manager, responsible for one of our outstanding Hotels in York. Providing exceptional guest service and hospitality is our passion; our guests and our team are at the heart of everything we do. Your day to day; Be a sharp, confident and a true leader Work with and...

  • General Manager

    2 weeks ago

    York, United Kingdom Hickorys Smokehouse Full time

    Hickorys Smokehouse are coming to York (YO30 1XJ) early 2025! Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - BBQ is happiness! Join us as a General Manager and we can offer you a generous package of up to £49,000 per year including Tip Jar plus UNCAPPED bonus!Can you inspire a team to follow your example? Are you a mighty...

  • General Manager

    2 weeks ago

    York Place, United Kingdom Select Service Partner UK Ltd Full time

    General Manager – Burger King @ Edinburgh Waverley Station If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.    We work with more than...

  • Deputy General Manager

    2 weeks ago

    York, United Kingdom Hickorys Smokehouse Full time

    Hickorys Smokehouse are coming to York (YO30 1XJ) early 2025! Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - BBQ is happiness! Join us as a Deputy General Manager and we can offer you a generous package of up to £41,000 per year including Tip Jar!Can you inspire a team to follow your example? Are you a mighty motivator...

  • General Manager

    2 weeks ago

    York, North Yorkshire, United Kingdom Middletons Hotel Full time

    We are looking for an experienced and commercially driven leader to be our next General Manager, responsible for one of our outstanding Hotels in York. Providing exceptional guest service and hospitality is our passion; our guests and our team are at the heart of everything we do.Please double check you have the right level of experience and qualifications...

  • Deputy General Manager

    3 days ago

    York, York City, United Kingdom Pizza Express Full time

    About the Role:We are seeking a highly skilled and motivated Deputy General Manager to join our team at Pizza Express. As a key member of our management team, you will be responsible for providing support to the General Manager and driving commercial success across our Pizzerias.Key Responsibilities:Leadership and Support: Collaborate with the General...

  • Deputy General Manager

    3 days ago

    York, York City, United Kingdom Pizza Express Full time

    About the Role:We are seeking a highly skilled and motivated Deputy General Manager to join our team at Pizza Express. As a key member of our management team, you will be responsible for providing support to the General Manager and driving commercial success across our Pizzerias.Key Responsibilities:Leadership and Support: Collaborate with the General...

  • General Manager In Training

    4 weeks ago

    York, YO1, Malton, United Kingdom Harvester Full time

    Do you have experience of leading a team to success and fancy making a move into the hospitality industry? Or maybe you already have experience in hospitality management and are ready to take the next step in your career. Based within a district as a General Manager in Training you will need to drive and have access to your own vehicle . With the support of...

  • General Practitioner

    2 months ago

    York, United Kingdom Practice Plus Group Full time

    UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a General Practitioner to join our team at HMP Full Sutton. HMP Full Sutton is a Category A and B men’s prison in the village of Full Sutton in the East Riding of Yorkshire. It is a half an hour drive from York city centre. The prison is purpose built...

  • Deputy General Manager

    3 days ago

    York, United Kingdom Hickorys Smokehouse Full time

    Unlock Your Potential as a Deputy General Manager at Hickory's SmokehouseHickory's Smokehouse is a rapidly growing, independent Southern-style Smokehouse group in the UK, renowned for its award-winning Hickory's Academy. We're seeking a highly motivated and experienced Deputy General Manager to join our team and contribute to our continued success.About the...

  • Deputy General Manager

    3 days ago

    York, United Kingdom Hickorys Smokehouse Full time

    Unlock Your Potential as a Deputy General Manager at Hickory's SmokehouseHickory's Smokehouse is a rapidly growing, independent Southern-style Smokehouse group in the UK, renowned for its award-winning Hickory's Academy. We're seeking a highly motivated and experienced Deputy General Manager to join our team and contribute to our continued success.About the...

  • General Assistant

    3 months ago

    York, United Kingdom Yorkshire Profiles Ltd Full time

    **Main purpose of job**: - Reporting to the Production Manager, you will assist colleagues with workshop and delivery based tasks. - You may undertake a wide range of activities such as: - deburring, - quality checking, - helping to lift heavy items, - packing - organising and maintaining a clean workshop. - There will be other tasks from time to time. -...