Salesforce Technical Architect

3 weeks ago

London, United Kingdom NTT DATA Full time

What you'll be doing:

Provide Salesforce Technical Architecture for client delivery projects Leading the overall architecture of the Salesforce solution (i.e. Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud) and design of complex solution components (e.g. integration, security, custom development) Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products Ensuring that the solution accurately reflects and meets the defined expectations of the business (functional requirements and process perspective, proper testing is implemented, and performance and security requirements are closely monitored) Identify and confirm technical design risks, and develop mitigating approaches Provide detailed level of effort estimates for proposed technical solutions Articulate the benefits and risks to a (technical) solution’s feasibility and functionality Follow and understand new Salesforce product and (technical) capabilities resulting from product releases and acquisitions Provide detailed level of effort estimates for proposed solutions and provide hands-on, expert-level technical assistance to developers Demonstrate thought leadership through publishing, public speaking and client presentations Coach and mentor junior technical team members Support in interviewing prospective candidates

What experience you'll bring:

• Strong CRM domain experience

• Experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform from a technical perspective

• Ability to define the system architecture and landscape, to identify gaps between current and desired end-states

• Proven ability to design and optimise business processes and define solutions that support this by leveraging the Salesforce platforms and products in the best way

• Experience in designing and developing software components and solutions

• Background in front-end technologies (Visualforce, jQuery, JavaScript, HTML, Angular.js and CSS) and/or back-end capabilities (Apex and Apex Classes).

• Integration experience using both Web based technologies (Soap, ReST) and Integration/Middleware tools such as Informatica, Jitterbit and MuleSoft

• Knowledge of options and how to handle security requirements such as single sign on and data security • Have creative problem solving and analysis skills with an ability to identify develop and implement solutions to gaps to meet the needs of the business.

• Ability to lead design sessions and communicate design options to clients

• Extensive experience in Agile, Scrum and Waterfall methods

• Experience with Release Management, Source Control, and Deployment concepts and technologies such as ANT, GIT, SFDC Metadata API, Jenkins, SVN

• Strong stakeholder management skills

• Excellent client-facing written and oral communications skills

• Strong communication, time-management and multi-tasking skills

• Other desirable experience: App Cloud, Heroku and Lightning UI / component experience

• Ideally with Salesforce Cloud Consultant/ Salesforce Developer/Architect Certifications

Who we are:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

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