Concession Manager- Selfridges

1 month ago

London, United Kingdom REISS Full time

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s this role about?

As part of our Retail team, you’ll be joining our concession in Selfridges on a full-time permanent basis as our Concession Manager, who is responsible for ensuring the concession achieves targets, delivers results with commercial and operational excellence.

What you’ll be doing

Planning the long-term concession goals Managing the overall concession operations and performance Leading the concession team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews

What you’ll ideally bring to the role

You’ll have previous retail management experience in a similar size operation A passion for premium or luxury product helps, but we’re open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills

What we’ll do for you

Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities

  • Assistant Buyer

    4 weeks ago

    London, United Kingdom Selfridges Full time

    **Assistant Buyer - Home Concessions**: **Job Introduction**: Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re...

  • Assistant Buyer

    4 weeks ago

    London, United Kingdom Selfridges Full time

    Job Introduction Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you...

  • Concession Manager

    1 month ago

    London, United Kingdom Molton Brown Limited Full time €28,000

    The Opportunity We're looking for an experienced Concession Manager who has a passion for luxury to oversee our Selfridges, London Concession on a full-time basis , working independentlyfor 37.5 hours per week. As a Concession Manager, you will be responsible for driving sales, managing inventory, and delivering exceptional customer service...

  • Concession Manager

    4 weeks ago

    London, United Kingdom Molton Brown Limited Full time €28,000

    The Opportunity We're looking for an experienced Concession Manager who has a passion for luxury to oversee our Selfridges, London Concession on a full-time basis , working independentlyfor 37.5 hours per week. As a Concession Manager, you will be responsible for driving sales, managing inventory, and delivering exceptional customer service...

  • Concession Manager

    3 weeks ago

    London, United Kingdom Molton Brown Limited Full time €28,000

    The Opportunity We're looking for an experienced Concession Manager who has a passion for luxury to oversee our Selfridges, London Concession on a full-time basis , working independentlyfor 37.5 hours per week. As a Concession Manager, you will be responsible for driving sales, managing inventory, and delivering exceptional customer service...

  • Concession Manager

    3 weeks ago

    London, United Kingdom Molton Brown Limited Full time €28,000

    The Opportunity We're looking for an experienced Concession Manager who has a passion for luxury to oversee our Selfridges, London Concession on a full-time basis , working independentlyfor 37.5 hours per week. As a Concession Manager, you will be responsible for driving sales, managing inventory, and delivering exceptional customer service...

  • Concession Manager

    3 weeks ago

    London, United Kingdom Molton Brown Limited Full time

    The Opportunity We're looking for an experienced Concession Manager who has a passion for luxury to oversee our Selfridges, London Concession on a full-time basis , working independentlyfor 37.5 hours per week. As a Concession Manager, you will be responsible for driving sales, managing inventory, and delivering exceptional customer...

  • Concession Manager

    1 month ago

    London, United Kingdom Molton Brown Full time

    Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury...

  • Concession Manager

    3 weeks ago

    London, United Kingdom Molton Brown Full time

    Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury...

  • Concession Manager

    3 weeks ago

    City of London, Greater London, United Kingdom Molton Brown Full time €28,000

    Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury...

  • Concession Manager- Selfridges

    1 month ago

    London, United Kingdom Reiss Limited Full time

    With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to...

  • Concession Manager- Selfridges

    4 weeks ago

    London, United Kingdom Reiss Limited Full time

    With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to...

  • Concession Manager- Selfridges

    1 week ago

    London, Greater London, United Kingdom Reiss Limited Full time

    With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to...

  • Concession Manager- Selfridges

    3 weeks ago

    London, United Kingdom REISS Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as...

  • Concession Manager- Selfridges

    4 weeks ago

    London, United Kingdom REISS Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as...

  • Concession Manager- Selfridges

    4 weeks ago

    London, United Kingdom REISS Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as...

  • Concession Manager- Selfridges

    2 weeks ago

    London, United Kingdom REISS Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as...

  • Concession Manager- Selfridges

    3 weeks ago

    London, United Kingdom REISS Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as...

  • Food Department Manager

    1 month ago

    London, United Kingdom Selfridges Full time

    Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. As well as working with...

  • Food Department Manager

    1 month ago

    London, United Kingdom Selfridges Full time

    Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. As well as working with...