Road Logistics Account Manager
5 months ago
Your Role
The Government & Defence Internal Account Manager is responsible for managing, maintaining and growing existing accounts in our Government client base. To provide high levels of customer service and operational support to our Government client base by processing and monitoring shipments. Compliance is very important within this vertical so attention to detail is key.
Your Responsibilities
Manage operational taskings for Government contracts from start to completion Liaise with all relevant parties throughout the shipment to organise the movement of goods To deal with any issues that may arise during a shipment and ensure the client is updated Work with the customs department and customer to ensure full compliance with HMRC regulations and accordance with specific customer SOPs Ensure that all compliance and related trainings are up to date Ensure where necessary that all transit conditions for military rated items are adhered to Process sales and purchase invoices When deemed necessary, aiding in the completion of other departmental work to ensure efficiency and effectiveness of the department as a whole to ensure customer service, internal or external, is continually maintained Be responsible of your own safety and health and that of colleagues; in accordance with company safety and health rules. It is important to promptly report any safety hazard, or near-miss
Your Skills and Experiences
You possess a solid understanding of freight forwarding processes. If you have knowledge in customs, it is an asset Your background includes strong customer service abilities You know how to manage internal and external stakeholders You handle pressure well, demonstrate good task management skills You know how to work in a timely manner and with deadlines You are consistently cultivating and promoting a cohesive team culture Your work reflects a keen eye for accuracy and detail
Good Reasons to Join
If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.-
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