Account Manager Airline Distribution, EMEA

3 weeks ago


Richmond, United Kingdom Sabre Full time

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

GENERAL DESCRIPTION:

Meeting with airline customers to understand their strategy, business needs and objectives and matching those to Sabre products and services distribution related.

Develop strong relationships with customers, become a trusted advisor and a strategic partner.

Develop and continuously update the Account Plans for key customers.

Work closely with the Travel Solutions (TS) Account Directors on identifying IT solution opportunities and with the Agency teams to ensure a coordinated approach to the customers.

Prepare/hold periodic business review meetings as defined by the Regional Director.

Use complex data to understand and advise customers on the performance of their sales via the Sabre channel.

Coordinate across different channels: marketing, agency sales and operations teams to drive customers’ performance.

Negotiate contract terms for new contracts and contract renewals; optimize commercial agreements to improve the distribution product set adopted by the airlines and drive new commercial initiatives to meet company and customer objectives.

Coordinate with various functional teams within the company to ensure customer requests are handled appropriately and in a timely manner while operating within broader latitude for decisions and actions.

This position has the authority to substantially affect the relationship between the company and a customer, both from a financial or product standpoint.

This role is recognized as an expert by internal and external peers. Provide account management services to new clients during campaign planning and implementation.

JOB REQUIREMENTS:

Educated to BSc degree or equivalent level.

Three years of relevant experience is a must.

Possess domain experience in the air sector, with a focus on distribution and sales strategy.

Proven track record of successful client service across multiple geographies and cultures.

Excellent English oral and written skills and a commitment to ensuring stakeholders are always advised of project status versus deliverable timetables.

Extensive commercial experience working in a fast paced, matrixed organization

Advanced internal and external customer relationship-building and negotiation skills.

Ability to simultaneously handle multiple initiatives and activities.

A self-starter who is highly motivated.

BENEFITS:

Highly competitive compensation package

We offer a comprehensive wellness program (fitness, mental wellbeing, meditation app)

25 vacation days annually plus an extra week of vacation from December 26 to 31 every year as year end break globally

Flexible working arrangements, ability to work from anywhere

Formal and informal reward, recognition and acknowledgement programs

Lots of fun in a globally set team with a global onboarding program

Local events and celebrations

4 volunteering days annually, to use with your charity of choice

High-end IT equipment to support you from day one

Ample employee development events, incl. learning platforms / tools

Diversity and Inclusion programs worldwide

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

#LI-Hybrid#LI-PS1

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