Executive Assistant

4 weeks ago

Richmond, United Kingdom RLDatix Full time

Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise – thus giving organizational leadership the contextualized data they need to make better informed decisions.  

RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology – including AI - to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.  

 

What You Will Do:  

The Executive Assistant will provide main support to the Managing Director of UK&I, some support to the SVP of Int’l Customer Success, and support to the National Customer User Group through organising, attending, and minuting quarterly meetings. 

 

Key Responsibilities   

  • Organisation of international and local travel, including preparations of itineraries, visa applications, jointly with the management of out-of-office requirements 
  • Organising local and international meetings on site or offsite, including coordination of country visits and meetings. This may include visitor management, catering, etc. 
  • Complex diary management - arrange meetings on a daily basis, both virtual and in person and reschedule if needed 
  • Interdepartmental liaison and coordination. Communicating with external contacts - developing knowledge of key individuals 
  • Replying to queries and requests for information from RLDatix Execs, Business Partners and stakeholders on an ad hoc basis based on priorities set jointly with the manager 
  • Proactively tackling issues related to administrative processes to ensure speed and efficiency, improving them for the manager and RLDatix as a whole 
  • Screening, replying to e-mails as appropriate. This may include typing general email correspondence and reports. 
  • Various projects on an as needed basis
  • Processing expenses and invoices using relevant systems 

 

Experience/Knowledge/Competencies You Will Need: 

  • This role requires proven experience as an executive assistant and preferably experience working in a global organization. 
  • Positive, well organised, able to prioritise tasks of high complexity and have the ability to build relationships with an international network and have previous experience working with a large number of stakeholders internally and externally. 
  • Excellent in Microsoft applications including Outlook, Word, Excel, Power Point, Sharepoint/One Drive and MS Teams. 
  • Excellent written and oral communication skills are important, plus experience in managing office processes and where necessary, developing new approaches to meeting changing needs. 
  • You must be comfortable working in a virtual environment and building collaboration with people from different cultures around the world. 
  • Initiative to think proactively how to help the management team to be as efficient as possible in using their time. 
  • Comfortable working independently with numbers, budgets, meetings agendas and minutes 
  • You must be trustworthy and sensitive when exposed to confidential information, with an understanding of confidentiality. 
  • Ability to manage conflicting priorities and multiple tasks. 

 

RLDatix offers a competitive compensation package and comprehensive benefits package including health, dental, vision, life, disability coverage, a generous retirement savings plan, paid time off, and paid holidays. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

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